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HOSPITALITY &HOSPITALITY &

TOURISMTOURISM

A World of EndlessA World of Endless

OpportunitiesOpportunities

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DID YOU KNOW?DID YOU KNOW?

The Hospitality & TourismThe Hospitality & Tourism

Industry is the largest andIndustry is the largest andfastest growing industry in thefastest growing industry in theworld.world.

Walker, Introduction to HospitalityWalker, Introduction to Hospitality

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Hospitality & TourismHospitality & Tourism

EmploymentEmployment

230,000230,000 employees in Leisureemployees in Leisure

and Hospitality in Minnesotaand Hospitality in Minnesota 11,42511,425 are employed in theare employed in the

Rochester AreaRochester Area

95009500 employees in Rochesteremployees in Rochesteralonealone

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Hospitality & TourismHospitality & Tourism

Where are the Jobs?Where are the Jobs? IN TransportationIN Transportation

AirlineAirline

Motor coachMotorcoach

Passenger TrainsPassenger Trains

Car RentalCar Rental

RV RentalRV Rental Boat/Canoe RentalBoat/Canoe Rental

Cruise ShipsCruise Ships

IN LodgingIN Lodging

ResortsResorts

HotelsHotels

MotelsMotels

CampgroundsCampgrounds

Cabin RentalsCabin Rentals Time ShareTime Share

propertiesproperties

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Hospitality & TourismHospitality & Tourism

Where are the Jobs?Where are the Jobs? IN EventsIN Events

Meeting MgmtMeeting Mgmt

ConventionsConventions

RetreatsRetreats

Exhibition MgmtExhibition Mgmt

Destination MgmtDestination Mgmt Convention &Convention &

ConferenceConferenceFacilitiesFacilities

IN Food ServiceIN Food Service

CafeteriaCafeteria

Coffee ShopsCoffee Shops

FastFood Rest.FastFood Rest.

RestaurantsRestaurants

CulinaryCulinary CateringCatering

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Hospitality & TourismHospitality & Tourism

Where are the Jobs?Where are the Jobs?

AmusementParks/Attraction MgmtAmusementParks/Attraction Mgmt

Entertainment/GamblingEntertainment/Gambling Travel Agencies/TourCompaniesTravel Agencies/TourCompanies

GolfEnterprise/PrivateClubGolfEnterprise/PrivateClubManagementManagement

Convention VisitorsBureausConvention VisitorsBureaus

State/RegionalTourismPromotionalState/RegionalTourismPromotionalentitiesie. Explore Minnesotaentitiesie. Explore Minnesota

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As diverse as the industry is there areAs diverse as the industry is there aretwo commonalities that describetwo commonalities that describe

available jobs:available jobs:

FrontFront--ofof--thethe--HouseHouse

EmployeeisinEmployeeisindirectcontactwithdirectcontactwiththeguestortheguestorcustomercustomer

BackBack--ofof--thethe--HouseHouse

EmployeeperformsEmployeeperformsdutiesbehindthedutiesbehindthescenesscenes

Hospitality & TourismHospitality & Tourism

What are the Jobs?What are the Jobs?

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Hospitality & TourismHospitality & Tourism

What are the Jobs?What are the Jobs? INTransportationINTransportation

TicketAgentTicketAgent

FlightAttendeeFlightAttendee

StewardSteward

TourGuideTourGuide

Rental AgentRental Agent RentalCo. OwnerRentalCo. Owner

Cruise Ships StaffCruise Ships Staff

IN LodgingIN Lodging

FrontDeskClerkFrontDeskClerk

ConciergeConcierge

HousekeepingHousekeeping

ReservationistsReservationists

Sales/MarketingSales/Marketing Engineer/Engineer/

MaintenanceMaintenance

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Hospitality & TourismHospitality & Tourism

What are the Jobs?What are the Jobs? IN EventsIN Events

MeetingPlannerMeetingPlanner

Convention ServicesConvention Services

Exhibition MgmtExhibition Mgmt

Destination MgmtDestination Mgmt

Convention &Convention &ConferenceConferenceFacilities MgmtFacilities Mgmt

IN Food ServiceIN Food Service

Waiter/WaitressWaiter/Waitress

Counter ServiceCounter Service

FoodPreparationFoodPreparation

Cook/ChefCook/Chef

BartenderBartender RestaurantRestaurant

ManagerManager

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Hospitality & TourismHospitality & Tourism

Opportunities are EndlessOpportunities are Endless Sports FacilitiesSports Facilities Disney AttractionsDisney Attractions

NightClubsNightClubs Casino ManagementCasino Management

TourBusesTourBuses Cruise Lines MgmtCruise Lines Mgmt

MiniGolfMiniGolf PGA Course ManagementPGA Course Management

Cabin RentalCabin Rental Five Star ResortsFive Star Resorts DriveInnDriveInn FineDiningFineDining

SmallTownsSmallTowns MajorCitiesMajorCities

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Hospitality & TourismHospitality & Tourism

ExistsinsideCorporationsExistsinsideCorporationsand Associations,insideand Associations,insideCitiesandCommunities,CitiesandCommunities,

insideCountriesandinsideCountriesandRegions,aroundtheGlobe.Regions,aroundtheGlobe.