housingstagecert pam-penang 20120407

8/12/2019 HousingStageCert PAM-Penang 20120407

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GUIDELINES ON THE 3rd SCHEDULE OF THESTANDARD SALE & PURCHASE AGREEMENTPAM Continuing Professional Development CPD Seminar

7th April 2011 PAM Northern Chapter Penang.

Pertubuhan Akitek Malaysia

Ar Chan Seong AunM Arch (Distinction), B Arch (Hons), B Bdg Sc (VUW, NZ), APAM, AIPDM, TAM


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Architects Certification for Stage Completion

1. Housing Development Act 1966

2. Schedule-G Landed Properties

3. Schedule-H Subdivided Buildings

4. Issuance of CCC Certificate of Completion and Compliance


5. FAQs Frequently Asked Questions


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Pertubuhan Akitek MalaysiaPertubuhan Akitek Malaysia

HOUSING DEVELOPMENT ACT1966


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COMMITTEE MEMBERS OF THE OSCCHAIRMAN : MAYOR / YDPSECRETARY : OSC DIRECTOR / PLANNERMEMBERS AS BELOW

1. Deputy Mayor

2. Four Ordinary Members of the Council

3. Director of State Urban and Town Planning


. rec or o nera an an

5. Land Administrator

6. Director of Public Works

7. Director of Department of Drainage and Irrigation

8. Director of Department of Environment

9. Director of Department of Fire Fighter and Life Saving



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10. Director of Department of Sewage Services 11. Manager of Tenaga Nasional Berhad

12. Manager of Telekom Malaysia Berhad

13. Manager of Department of Planning

14. Manager of Department of Building

15. Manager of Department of Engineering


16. Manager of Department of Landscape

17. Manager of Department of Health

18. Technical Departments that are related are invited


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Laws Controlling the HousingDevelopment Process

National Land Code (Act 56) 1965

Town & Country Planning Act


, ,

Sewerage Services Act

Street, Drainage & Building Act (Act 133), 1974

Uniform Building By-Laws 1984


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Housing Developers (Control and Licensing) Act 1966 (Act 118)

Housing Developers (Control and Licensing) Regulations 1989

Housing Developers (Housing Development Account)

Regulations 1991

Housing Developers (Control and Licensing) (Amendment)Act 2002

Housing Developers (Control and Licensing) (Amendment)Regulations 2002


Housing Developers (Housing Development Account)(Amendment) Regulations 2002

Strata Titles Act 1985 (ACT 318)

Strata Titles (Federal Territory of Kuala Lumpur) Rules 1988


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Part I defines what is housing development more than 4 lots

Part II requires Developers to be licensed and minimum paid up capitalPart III defines the basic duties of a housing developer including the opening and

maintenance of the Housing Development Account

Part IV Investigation and enforcement

Principal HDA 1966


Section 13A Controller to report the conduct of and Architect or Engineer

Part VI Tribunal for Home Buyers Claims

Part VII Miscellaneous covers fines for offences and liability of directors, managersand other officers

Section 24 empowers the Minister to make regulations


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Housing DevelopmentAct 1966

Housing DevTribunal for

House Buyers

Housing Dev

Regulation


Reg 2002

Strata Titles Act1985

1989

Strata Titles Act2007


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Regulation 11 standard contract of sale required that the StandardSales and Purchase Agreement (Schedule G & H) must be used.

Schedule-G Standard Sale and Purchase Agreement for land and

buildingClause 4 Schedule of Payment

Part 1 Installment payments in the time and manner set out in ThirdSchedule of the SPA

Housing Development Regulations 1989


Part 2 Notice to purchaser supported by certificate signed by vendorsArchitect or Engineer and this shall be sufficient proof of completion

Clause 13 Position and area of the lot

Part 2 states Vendor may claim up to maximum 2% deviations.

Part 4 No alterations are allowedClause 14 Materials and workmanship to conform to description

Building to be constructed in a good workmanlike manner


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Clause 15 Restriction against variation by purchaser.

Until after CCC/CFO

Clause 16 Restriction against change of colour schemeClause 21 Compliance with written laws.

Architect has to ensure compliance with UBBL and Street DrainageBuilding Act



Clause 19 New laws affecting housing developmentDeveloper to absorb any additional costs

Clause 19 Time for handing over of vacant possession

24 months for landed property

Clause 21 Manner of delivery of vacant possession

Clause 20 Defects liability period

24 months from date of handing over vacant possession.


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Note

Building description as set out in Fourth Schedule - the

specifications of finishes, fixtures and fittingsApproved building plans as in Second Schedule Keydocument is the approved building plans



o c anges or ev a ons w ou e wr en consen othe purchaser except as required by appropriate authority

If changes or deviations involve the substitution or use ofcheaper materials or omission of works, purchaser is

entitled to corresponding reduction in price or damages


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Further References

Copies of the Housing Development (Control & Licensing ) Actscan be found at the following websites

www.rehda.org.my

www.hba.org.my


Relevant Lembaga Arkitek Malaysia circulars:

General Circular 1/2008 (CCC)

General Circular 1/2010 (Borang-F1)

General Circular 3/2008 (Stage Cert Guide AFTER 1-12-07)


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Major amendments to the Act on1st December 2002

Section 2(1)(a) Includes cooperative societies such as PKNS, etc

Section 8A Statutory Termination of S&P Agreement Works notstarted after 6 months & >75% Purchasers agree to terminate

Section 13A Controller can report unsatisfactory conduct of


rc tect or ng neer rect y to t e r respect ve oar s

Section 16(a) 16(I) Tribunal for House buyers Claims Claims upto RM 25,000. Decision of Tribunal to be final. Criminal penalty forfailure to comply

Third Schedule Stage 2(f) changed to 2(f), (g),(h) for sewerage,drains and roads.


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Major amendments to the Act on17th April 2007

Section 24 Delivey of VP changed from after COF application

is accepted by Local Authority to issuance of CCC by PrincipalSubmitting Person

Section 25 DLP has been extended from 18 to 24


applies to walls only, the internal & external finishes have tobe completed. This would include, the painting of walls andthe floor finishes and the building would be almost completedbefore Architects can certify for completion of this

Fourth schedule - Fencing and turfing is now optional under the

new amendment. Internal telephone trunking and cabling is notoptional


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Core Reasons These LawsWere Passed.

The key reason for the Housing

Developers Licensing Act is to protectthe rights of the purchaser.


The key objective of the Uniform Buildingby-Laws is the protection of publicsafety and health.


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Preparing for Certification

Check to whether the project is within the COF or

CCC version of the Housing Developers Act. If BPapproval condition is COF, then apply for COF anduse Circular 4/2003


ec e e a s o e greemen s o ensurecompliance with approved building plans andcontract documents, especially dimensions, floorareas and description of finishes.

Check against Lembaga Arkitek Malaysia Circulars1/2008, 2/2010 & 4/2003 or 3/2008


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H U IN ERTIFI ATI NSCHEDULE-G LANDED PROPERTIES


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Stages of Certification Schedule-GLanded Properties

STAGE WORKS TO BECOMPLETED WORKS NEED NOT BECOMPLETED

2(a) The

foundation and

Foundation works below

lowest floor level

Retaining wall if it is not

art of the foundation


footing works ofthe said Building

10%

Piling & PilecapsRaft SlabFootingStumps

BackfillingLowest floor slab NOTpart of the foundationGround BeamsServices

C&S Engineer is to certify completion and compliance of structural

components before Architects Certification


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STAGE 2(a) QUESTION

C&S Engineer has confirmed completion of the foundation works. Based onthe Engineers letter the Architect has certified completion of Stage 2(a)even though the stumps have not been completed. This is a mistake by theEngineer. Will the Architect still be held responsible?

YES. LAM can only hold the Architect responsible. LAM can not hold the

Engineer responsible no more than LAM can hold the Architects staffresponsible for any mistakes made by them.


The Engineer may be disciplined later by LJM but the Architect is notabsolved of the responsibility of checking for the completion of the works.


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STAGE WORKS TO BECOMPLETED

WORKS NEED NOT BECOMPLETED

2(b) The

Reinforced

concreteframework of thesaid building

15%

All Primary RC

structural elements above

lowest floor levelBeams, Columns &suspended slabsRoof Beams

Non-structural ground

floor slabs w or w/o BRC

StiffenersLintolsNon-structural RCHoods, aprons, gutters,


Retaining walls formingpart of the structure

RC staircasesRC walls not part of theframe

Formworks do NOT need to be removed

Roof beams must be completed

C&S Engineer is to certify completion and compliance of structural

components before Architects Certification


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If the roof structure doe not have sloping RC beams as in this structure,then the RC structure has been completed and stage 2(b) certificate can beissued. If however there is a sloping RC roof beam, then this beam must be

cast before RC structure can be considered to be completed.


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STAGE 2(b) QUESTION

The RC frame of a bungalow project has been completed. A week later thefirst floor beams observed to have some structural cracks. Engineer issuesadditional structural drawings.

Can the stage 2(b) certificate be issued prior to the completion of the

additional works / rectification works?

If the Architect has been kept informed about the status of the structural

works it is obvious that the structural works had NOT been satisfactoril


completed. NO certificate under stage 2(b) can therefore be issued.


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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(c) Walls of thesaid Building withwith Door &

Window Framesplaced in position

10%

Non-structural wallsAll Party Walls includingStiffeners

TIMBER Door &Window FramesFRAMEWORK forPartitioning excluding

Metal FramesDoor leavesWindow Panels

Window LouvresParapet wallsTimber door & windowframes where sub-


Boundary wallsFence WallsClosing up of

construction openings

The above is for Circular 3/2008

Although metal window frames need not be installed at this stage,Architects often face complaints and queries from Purchasers


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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(d) Roofing,Electrical wiring,plumbing,gas

piping, internaltelephone

trunking andcabling to the

Roof structure, roofing& flashing including carporches

Electrical wiringWater pipingSanitary piping incl

Ceiling boardsSwitch BoardsSwitches

Electrical fixtures &FittingsSanitary & Tap fixtures& Fittings


10%

Gas pipingTelephone trunking

Water tanksRain water down pipesGuttersWindow Hoods


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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(e) Internal &ExternalPlastering of the

said Building

10%

All plastering to walls,soffits, slabs, beams,columns where specified

Wall tilesLinings, boards and

panels to framedpartitions

Floor screeding andfloor finishesPainting and other

finishes except wall tilesClosing up of temporary

construction openingsTiling or plastering to


Ceiling to water tankarea



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STAGE 2(e) QUESTION

Wall tiling is not included in the S&P wording why does the LAMguideline specifically only tiling. What about other forms of tiling like marble,stone, etc. and other new wall finishing materials?

The LAM guidelines were formulated to reduce uncertainty for Architects intheir certification. Since the wall tiles are normally installed to replace the

plastering, it would be logical that these must also be completed along withthe plastering. The same would apply for any marble, stone and new


finishes that replace the plastering.

Note that wall paper, spray tiles, etc which replace painting are not includein this phase as they do not replace the plastering but are applied on top ofit.


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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(e) Internal &External Finishesof the said

Building includingthe wall finishes

10%

All plastering to walls,soffits, slabs, beams,columns where specified

Wall tiles & Other wallfinishesLinings, boards andpanels to framed

Closing up of temporaryconstruction openingsDoor & Window panels


Floor screeding & otherfloor finishesPainting to internal &

external Walls Floors &Ceiling



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Under the CCC system, ALL Building works have to be completedunder stage 2(e) except external works


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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(f) Sewerageworks serving thesaid building

5%

Sewerage reticulationconnected toCompleted Sewage

Treatment Plant temp orPermanent approved by

the relevant authority

Testing &commissioningWater & electricity

connection


Sewer Treatment Plant may be Permanent or Temporary

Sewer line must be connected to last manhole

Last Manhole must be completed. Inspection Chambers need NOT becompleted


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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(g) Drainsserving the saidbuilding

5%

Drains & Main Drainsconnected to outfall

Metal gratings & draincovers


Alignment of drains and outfall may be Permanent or Temporary asapproved by JPS or relevant Local Authority

Perimeter drains serving the said building


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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(h) Roadsserving the saidbuilding

Paved Road leading tobuilding from existingroad

Permanent roadsaround the buildingEntrance culvert servingthe said building

FootpathsRoadside tablesFinal wearing course to

pre-mixed roadsRoad markingsRoad signages


Alignment of Roads may be Permanent or Temporary access asapproved by Local Authorities


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H U IN ERTIFI ATI NSCHEDULE-H STRATA PROPERTIES


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STAGE 2(a) QUESTION

The development consists of 4 wings of apartments interlinked to commonservice cores. Do the works below ground level of all 4 wings have to becompleted before we certify for stage 2(a) or can they be certified on a wingby wing basis.

If the 4 wings are structurally independent and they have been defined as

4 independent buildings / blocks they can be certified on a building bybuilding basis. If however they all sit on a common structural podium and


is one integral structure, then the whole podium foundation must be

completed for certification for stage 2(a)


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Shear walls form part of the primary

RC structure and must be completedunder stage 2(b)


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Ground, 1st, 2nd and 3rd floor can be certified under stage 2(b)


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Walls required for


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Walls required forconstruction access need

NOT be completed for stage2(c)



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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(d)Roofing/Ceiling,Electrical wiring,

plumbing,gaspiping, internal

telephonetrunking and

Roof structure, roofing& flashing, orFloor slab soffits &

ceiling framing of the saidparcel

Electrical wiring within

Ceiling boardsSwitch BoardsSwitchesElectrical fixtures &FittingsSanitary & Tap fixtures& Fittings


said parcel10%

Water piping withinparcel

Sanitary piping within

parcelGas piping within parcel

Telephone trunking &cabling within parcel

Water tanksRain water down pipesGuttersWindow hoods


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1st floor has been completed to stage 2(d) if services are complete

STAGE WORKS TO BE WORKS NEED NOT BE


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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(e) Internal &External Finishesof the said parcel

including the wallfinishes

10%

All pastering to walls,soffits, slabs, beams,columns where specified

Wall tiles & other wallfinishesLinings, boards andpanels to framed

Closing up of temporaryconstruction openingsDoor & window panels


Floor screeding and/orother floor finishes

Painting to internal &

external walls, floors andceilings (if any)



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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(f) Sewerageworks serving thesaid building

5%

Sewerage worksincluding manholes fromthe building containing

the said parcel connectedto a completed sewerage

treatment system ( Thetreatment system may be

Testing &commissioningWater & electricity

connectionRefer page 18/18 of

circular


as approved by therelevant authority)

Sewer Treatment Plant may be Permanent or Temporary


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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(g) Drainsserving the saidbuilding

5%

Drains & Main Drainsconnected to outfall(The alignment of drains

and outfall may bePermanent or Temporary

as approved by the localauthority)

Metal gratings & draincovers


Perimeter drains serving the said building must be completed



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STAGE WORKS TO BE

COMPLETED

WORKS NEED NOT BE

COMPLETED

2(h) Roadsserving the saidbuilding

Paved Road leading tobuilding containing thesaid parcel from an

existing road.(Thealignment of Roads may

be Permanent orTemporary access as

FootpathsRoadside tabletsFinal wearing course to

pre-mixed roadsRoad markingsRoad signages


Authorities)Permanent roadsaround the building

containing the said parcelEntrance culvert serving

the buildingKerbs


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Vacant possession can not

be issued yet as the bulkmeter has not been installedyet


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CCCCERTIFICATE OF COMPLETION & COMPLIANCE

4 1 ISSUANCE OF CCC


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CCC can only be issued by the Principal Submitting Person (PSP) after thefollowing have been secured:

1. All the certifications by the respective parties (professionals, contractorsand licensed tradesmen) based on the prescribed Form Gs under theMatrix of Responsibility (Forms G1 G21); and

4.1 ISSUANCE OF CCC


2. Clearances from the following authorities :Tenaga Nasional Berhad (TNB)

Water Authority

Sewerage Services Department (JPP)

Fire and Rescue Department (except for residential buildings of not morethan 18 meters high)

Department of Safety and Health (where applicable),

Relevant authorities/Public Works on Roads and Drainage.

ISSUANCE OF CCC


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The local authorities still maintain their rights and power to enter the siteduring construction and issue an order to stop the issuance of CCC by thePSP if the construction on site is found to have breached the approved

building plans and/or against the provision of UBBL or conditions of buildingplans approval on health and safety issues until such time the fault is

corrected.

The issuance of CCC is restricted to onl technical issues concernin

ISSUANCE OF CCC


health, safety and essential services. The non-technical issues such as

bumiputra quota, low cost provision and contribution for public facilities etcare outside the purview of PSP and will have to be resolved between theOwner and the Local Authorities at the planning and building plans approvalstage or via other mechanism.

There will be only CCC (Form F) and Partial CCC (Form F1). There will be NO

Temporary CCC similar to Temporary CF.

The issuance of CCC will only apply to projects in which building plans aresubmitted after CCC came into force.


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4.2 BUILDING QUALITY AND CCC

Can Architects issue the CCC whenthere are still outstanding defects?


Can an Architect decide that a minordefect is acceptable under the Standard

S&P?

Contractual relationship of parties inHousing Sell then Build


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ARCHITECT

HOUSE BUYER

TRIBUNAL

Housing Sell then Build


CONTRACTORHOUSING

DEVELOPER

HOUSE

BUYER

STDSPA

PAM

CONTRACT

STANDARD SALES & PURCHASE AGREEMENT FOR HOUSING


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S S S & U C S G O OUS G

Clause (14) Materials and Workmanship to Conform to Description states

.shall be constructed in a good and workmanlike manner in accordance

with the description set out in the Fourth Schedule and in accordancewith theplans approved by the Appropriate Authority


The approved Building Plan is a very important point of reference

as far as quality is concernedThe Architect does not have the powers under the standard S&P to

make the final decision regarding quality - Tribunal for House has that

power


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CERTIFICATE OF COMPLETION & COMPLIANCE


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Why BCA issue Temporary Occupation Permit (TOP) whereworkmanship is poor?

The TOP signifies that the completed building works have complied

with the provisions of the building regulation, which focus primarilyon human safety, and with the requirements of the various technicalauthorities, so that the completed building can be occupied.


However, TOP does not ensure that materials have beenaccordance to the Sale & Purchase (S&P) agreement or quality ofworks as promised in sales document. These disputes should bebrought directly to and resolved with the developer.

PAM 98 CONTRACT


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Quality standards in Architectural components cannot yet be definedabsolutely and requires the discretion of the Architect. The PAM98contract also empowers the Architect to make the final decisionon quality with reasonable discretion.

The powers of the Architect however are not absolute, as theContractor can refer any matter in the contract including quality


. ..matter or thing left by this contract to the discretion of the Architect.

Under the PAM form of Contract therefore the Architect decideswhether the quality of works are acceptable and NOT theEmployer

PAM 2006 CONTRACT


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Quality standards in Architectural components cannot yet be definedabsolutely and requires the discretion of the Architect. The PAM2006contract also empowers the Architect to make the final decisionon quality but refers more to the Contract in clause 6.1 shall

be to the respective quality and standard described in thecontract document and required by the Architect.


,Contractor can refer any matter in the contract including quality

matters to arbitration as outlined in clause 34.5(b) .. any matter leftby the contract to the discretion of the Architect.

Under the PAM 2006 form of Contract also the Architect

decides whether the quality of works are acceptable and NOTthe Employer but quality shall be as described in the contract


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%

%

%


%

%

%

%

%

Inspection Checklist for Clerk of Works


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A comprehensive QCchecklist ensures worksa properly completed forevery stage of works.


CONDITIONS TO BE COMPLIED BEFORE VACANT


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POSSESSION CAN BE GIVEN1. Architect has issued CCC - Certificate of Completion and

Compliance

2. Water and electricity supply is ready for connection

3. Purchaser has paid all monies due under clause 4(1) inaccordance with the 3rd schedule

4. Purchaser has performed and observed all terms and convenants


on his part under the S&P


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FAFREQUENTLY ASKED QUESTIONS

5.1WHAT ARE THE MOST COMMON HOUSE


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WHAT ARE THE MOST COMMON HOUSEBUYER COMPLAINS ?

Late Delivery

Non- payment of compensation for late


delivery

Defective workmanship & constructionquality

Non-conformance to approved plans

Number Of Complaints Received by States by Types For Year 2000

No. Types Of Complaints/States

SGR PLS P.P PRK KED N.S MEL JOH W.P KEL TRG PHG TOTAL

1. Defective Workmanship 82 0 26 12 1414

7 18 28 0 011 212


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2. Compensation 124 0 28 14 6 4 0 0 60 0 1 10 247

3. Payment 20 0 15 6 4 8 9 7 23 0 0 0 92

4. CFO 47 0 4 3 1 1 0 1 26 2 1 9 95

5. Late Delivery Of Houses 97 0 38 24 1524

14 24 83 12 116 348

6. Interest 40 0 4 1 3 14 5 17 9 0 1 4 98

7. Not Conforming To Plan 14 0 10 6 1 0 1 3 98 0 0 2 135

8. Service 20 0 17 5 2 4 2 3 51 4 2 3 113


9. Cheating 2 0 1 3 1 2 0 0 8 0 0 0 17

10. Deposit/Ownership 21 1 5 2 11

4 4 13 0 02 54

11. Infrastructure 0 0 3 0 01

0 0 1 0 01 6

12. Contravene Act/Regulations 12 0 15 7 9 2 0 1 9 1 0 2 58

13. Others 177 1 50 27 159

0 5 32 4 325 348

Total656 2 216 110 72

8442 83 441 23 9

85 1823

5.2EOT UNDER HDA CLAUSE 32


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EOT UNDER HDA CLAUSE 32

Are Developers entitled to request forwaiver of interest on late delivery if their


shortage of materials for construction?

SEA Housing Sdn Bhd vs Lee Poh Choo[1982](2 MLJ 31) i hi h h h


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[1982](2 MLJ 31) in which the purchasersued the developer for breach of contract

and for delivery of the title to a house hehad purchased. The property in questionwas com leted after 23 months instead


of 18 months as stated in the SPA

The developer relied on Clause 32 of the

agreement which purported to exempt it if


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agreement, which purported to exempt it ifnon-fulfillment of any term was caused bycircumstances beyond its control. The High

Court trial judge held that the 1966 Act andthe 1970 Rules were passed by the


public and the developer could not contractout of the Rules. The developer's appeal tothe Federal Court was dismissed. To datethere have been no cases whereDevelopers have been exempted for latedelivery penalties.


5.3CAN A DEVELOPER JUST PASS THE


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The Contractor and House Buyer have NO

CAN A DEVELOPER JUST PASS THEHOUSE BUYER DEFECTS LIST TO THE

CONTRACTOR ?


direct contractual relationship.

Contractors are therefore NOT obliged totake instructions from house buyersabout their defects complains


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MANAGING CHANGES & UNCERTAINTY


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MORALETHICAL


STUTATORY

REQUIREMENTS CONTRACTURALISSUES


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5.5 NON-COMFORMANCE TO APPROVED PLANS

What if the parcel height is constructed less than that shown in thed B ildi Pl ? C h P h NOT h ?


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p gapproved Building Plan? Can the Purchaser NOT accept the apartment?

Clause 11(1) of the S&P allows for errors in position and area of the parceland states The position. Measurement, boundaries and area of the saidparcel as given are believed but not guaranteed to be correct and if its

measurement, boundaries and area as shown in the Building Plan shall bedifferent from that shown in the strata title when issued, the purchase price


of the said parcel calculated at the rate stipulated in section 6 of the fifthschedule shall be adjusted accordingly.

Based on this clause, the Purchaser is entitled to pro rata compensationand according to clause 11(2) Any payment resulting from the adjustment

and required to be paid by the party concerned shall be so paid within 14

days of the issue of the strata title.

Housing Complains Against ArchitectsSource : Lembaga Arkitek Malaysia


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TYPE 1999 2000 2001 2002 2003 2004 2005 TOTAL %Certification 32 14 9 17 8 16 12 108 53%

Defects 5 9 4 2 2 4 0 26 13%

Supplanting 1 3 0 1 0 2 0 7 3%

Delay in Obtaining CFO 5 0 0 0 0 0 1 6 3%


Collabration with

NonRegistered Person 1 0 0 0 0 0 0 1 0%

Non-approved Practice 0 0 0 0 0 0 0 0 0%Unprofessional Conduct 4 4 4 8 9 12 14 55 27%

TOTAL 48 30 17 28 19 34 27 203 100%

Housing Complains Against Architects1999-2005Source : Lembaga Arkitek Malaysia


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Unprofess ional Conduct

27%


Certification

54%

Defects

13%

Supplanting

3%

Delay in Obtaining CFO

3%

Collabration with NonRegistered

Person

0%

Non-approved Practice

0%


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THANK YOU


Q&[email protected]

housingstagecert pam-penang 20120407

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