houston community college system online tutor training program prepared by valschkia dabney-smith...
TRANSCRIPT
Houston Community Houston Community College SystemCollege System
Online Tutor Training Online Tutor Training ProgramProgram
Prepared by Prepared by Valschkia Dabney-SmithValschkia Dabney-Smith
Module OneModule OneWorkshop OneWorkshop One
2007-20082007-2008
We Learn...
10%...of What We Read
20%...of What We Hear
30%...of What We See
50%...of What We See and Hear
70%...of What We Discuss With Others
80%...of What We Experience Personally
95%...of What We Teach Others
--William Glasser
Face-to-Face Tutoring vs. Face-to-Face Tutoring vs. Online TutoringOnline Tutoring
Similarities and Similarities and DifferencesDifferences
Significant Differences (Online (Online Tutoring)Tutoring)– No Visual Feedback– Communication Delays – Requires Mastery of Technological Tools– Written Communication Requires More Work– Incomplete Information about Assignments
Significant Similarities (All Tutoring)(All Tutoring)
For the student, face-to-face and online For the student, face-to-face and online TutoringTutoring– Requires Engagement and Initiative– Requires Assertiveness and Self-Direction
Significant Similarities (All Tutoring)(All Tutoring)
In a face-to-face and online In a face-to-face and online environment, tutors can: environment, tutors can: – Address Individual Learning Needs– Help the Student Minimize Learning Gaps– Address Academic Anxiety/Fears
Face-to-Face Tutoring vs. Face-to-Face Tutoring vs. Online TutoringOnline Tutoring
Audience ParticipationAudience Participation
What did I forget?
– Identify three additionaladditional differences
– Identify three additionaladditional similarities
Online Tutoring: Online Tutoring: Challenges and Challenges and OpportunitiesOpportunities
Online Tutoring (Challenges)(Challenges)– Communication– Establishing Boundaries– Lack of Immediate Feedback– Student Over-dependence – Unreasonable Expectations (Tutor & Student)
Online Tutoring (Challenges)(Challenges)– Students with
• Limited English Proficiency• Different Learning Styles
– Building Rapport– Learning and Literacy– Technology
Online Tutoring (Opportunities)(Opportunities)– Online Distance=Comfort Zone– In an Online Environment, Students Usually:
• Include the Prompts (Ask Questions)(Ask Questions)• Pinpoint Particular Problems (Identify (Identify
Concerns) Concerns) – Limited Rambling during Tutoring Sessions
Online Tutoring: Challenges and Online Tutoring: Challenges and
OpportunitiesOpportunities Audience ParticipationAudience Participation
What did I forget?
– Identify three additionaladditional challenges
– Identify three additionaladditional opportunities
Face-to-Face Tutoring vs. Online TutoringFace-to-Face Tutoring vs. Online Tutoring Focus Group ActivityFocus Group Activity
A Qualitative Inquiry
• Think back to your first tutoring session. – Tell me about your experience.
• Think back to your last tutoring session.– Tell me about your experience.
Spreading the Word– How can we increase awarenessincrease awareness
of the tutoring services among HCCS faculty and students?
– How can we increase student increase student useuse of the tutoring services offered through the HCCS Online Tutoring Program?
Question and Answer SessionQuestion and Answer SessionContact Information:Contact Information:HCCS Online Tutoring HCCS Online Tutoring
ProgramProgramDeborah Hardwick, ManagerDeborah Hardwick, Manager
[email protected](713) 718-5340(713) 718-5340