how ai & statistical analysis can be used to radically increase ecommerce sales
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We provide the IRP Multichannel Ecommerce Platform to a range of UK & Irish clients
The IRP Platform has transacted
of ecommerce sales for companies here in IRELAND
Very focused on R&D in ecommerce technology
About IRP COMMERCE> 1,000,000,000 GBP
How AI and statistics can be used to radically increase ecommerce sales
PART 1
1) Measuring Ecommerce Success
2) Traffic and Sales strategy using Comparison & Statistics which lets us know if sales are good or bad
PART 2
3) Conversion Strategy with our AI technology DeepAgent
4) DeepAgent AI Demo
WHAT DOES THE PRESENTATION COVER
PART 1
i. How to measure ecommerce success
ii. Traffic & sales strategy using comparison and statistics
What is ecommerce actually all about?
It is not about Likes Tweets SEO Responsive Design Follows etc etc
It is actually all about SALES
If you are not 100% focused on SALES as the key measurement then you are measuring the wrong thing!
You need to take a QUANTITATIVE approach to ecommerce this helps to systemize success in a complex environment!
About Us How to measure ecommerce success
How to measure ecommerce success
Ecommerce is based on fundamental maths
How to measure ecommerce success Traffic Conversion Retention Lifecycle..
Ecommerce are your website sales are good or bad How do youknow? How do you remove all the guesswork?
The best way is to COMPARE your results with the market results
The metrics must be measured in identical method so it is like for like comparison
IRP Platform does this automatically in the IRP World Cloud - this is where we aggregate and anonymize statistics for use in ecommerce
By COMPARISON against BENCHMARKS you can see how you are doing OBJECTIVELY
Traffic & Sales strategy using Comparison & Statistics
Ecommerce what is the core data to compareTRAFFIC SOURCE eg Google PPC
WHO IS OPERATING THE TRAFFIC SOURCE eg Digital Agency A
CURRENT SALES FROM THE TRAFFIC SOURCE eg 100K
CPA% OF THE TRAFFIC SOURCE eg 5K ad spend / 100k Sales = 5%
What the IRP can find out by comparing your results is
POSSIBLE SALES FROM THE TRAFFIC SOURCE
And therefore the LOST SALES FROM THE TRAFFIC SOURCE
Traffic & Sales strategy using Comparison & Statistics
CLIENT A SPORTS COMPANY SALES LOST FROM TRAFFIC
Official IRP Insights StatsFebruary 2016
TRAFFIC ANALYSISSourceCurrentPossibleEfficiencyLost Sales (By Comparison)Google PPCAgency A63,714117,03954.44%53,325Bing & Yahoo PPCAgency A9,90927,16536.48%17,256Email MarketingIn House1,5459,53216.21%7,987Affiliate Window016,9910%16,991Facebook Paid068,6440%68,644LOST SALES FROM TRAFFIC164,203* Basic Model
Traffic & Sales strategy using Comparison & Statistics
CLIENT A SPORTS COMPANY TOTAL LOST SALES
Official IRP Insights StatsFebruary 2016
ACTUAL MONTHLY SALES 103,588 POSSIBLE SALES 267,791
LOST SALES 164,203* The figures from IRP World statistical analysis
Traffic & Sales strategy using Comparison & Statistics
The Benefits of using a Statistical Comparison Approach Take the guesswork out of the traffic channel (e.g Google PPC) You can turn you traffic channels into a commodityYou can find out what sales are missing and act on the data.This allows you to assess your current Service Provider (eg PPC Agency, Social Media Marketer) objectively. You can deskill the ecommerce process and assemble the correct teamYou cannot argue with stats..
It is QUANTITIATIVE and removes subjectivity
Traffic & Sales strategy using Comparison & Statistics
PART 2
Conversion strategy with DeepAgent AI Technology
Website TechnologyMultichannel TechnologyMultichannel International TechnologyMultichannel International Technology With IntelligenceConversion Strategy with DeepAgent AI technologyTECHNOLOGY IS KEY!
Once you have a solid statistical and quantitative based ecommerce strategy in place you need to maximise your sales
The most effective approach is to adapt sessions on an individual basis identify every customers needs and adapt their experience accordingly while they are on your site
IRP does this through our DeepAgent Artificial Intelligence module
Radically Increase Conversion Rates
Visualise, Predict, Intervene in Real Time while the user is on the site
Conversion Strategy with DeepAgent AI technology
How does the DeepAgent AI technology work Every visitor has a different probability of buying
DeepAgent AI can learn the probability of buying based off machine learning and any changes in probability based on the customers behavior
The AI can intervene on the clients session based on criteria that maximise the chances of a successful outcome (sale) e.g., by automatically presenting an offer or a voucher.
This one-to-one micro conversion strategy will increase SALES dramatically by increasing conversion rates.
Conversion Strategy with DeepAgent AI technology
Using Camping World as an example for DeepAgent AI
Conversion Strategy with DeepAgent AI technology
Use AI to increase Conversion
Intervene with Vouchers, Live chat
Different interventions based on country, spend, probability of purchase.
Deep segmented interventions
Conversion Strategy with DeepAgent AI technology
ConclusionEcommerce is all about SALESYou should take a quantitative comparison approach to traffic sources we do this in an automated way via the IRP World CloudWe believe Multichannel, Multinational, Intelligent Software is the futureTechnologies like DeepAgent can give a real advantage over the competition
Thanks for listeningDaniel Loughlin@[email protected]#DeepAgentFOYER: TABLE 2