how can sna’s professional development programs help …...ways to reach your target audience...

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Welcome! facebook.com/SchoolNutritionAssociation @SchoolLunch Check your audio connection to be sure your speakers are on and the volume is up. An On-Demand recording of this webinar will be available at: http://schoolnutrition.org/on-demand 1 SNA CEU will be available upon completion of a quiz. The quiz link will be emailed to you within 1 hour after the webinar concludes.

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Page 1: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Welcome!

facebook.com/SchoolNutritionAssociation @SchoolLunch

Check your audio connection to be sure your speakers are on and the volume is up.

An On-Demand recording of this webinar will be available at:

http://schoolnutrition.org/on-demand

1 SNA CEU will be available upon completion of a quiz.

The quiz link will be emailed to you within 1 hour after the webinar concludes.

Page 2: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

TEMPTING TEENSTO EAT SCHOOL

BREAKFASTBrought you by SNA’s Webinar Wednesdays

Page 3: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Today’s Moderator

Toni Aiken

Senior Program Manager, Professional Development

School Nutrition Association

Page 4: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Questions & Answers

• Type your questions into the “Question” box at any time during the webinar

• Questions will be addressed during the webinar and at the end as time allows

Page 5: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

This webinar has three steps to earn CEU’s.

Step 1: Participate in this webinar.

Step 2:Complete the webinar evaluation.

Step 3:Complete the post-assessment quiz.

Page 6: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

PROFESSIONALSTANDARDS

Key Area 4(4000) Communications &

Marketing

Key Topic(4100) Communications

& Marketing

Subtopic(4160) Smarter

Lunchroom Techniques

Page 7: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Handouts

This webinar has afew handouts to download.

• Locate the Handout panel on your control panel.

• Click on the name of thehandout to download.

• Today’s Available Handouts:• Today’s presentation• Webinar Evaluation Handout

(available at the end of the webinar)

Page 8: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

LEARNING OBJECTIVESAt the conclusion of this session, participants should be able to:

• Learn how to structure and plan a successful alternative breakfast service model for the secondary school setting using the 4 P’s of marketing.

• Hear tips and tricks from fellow school nutrition directors that have been able to successfully boost school breakfast participation numbers among a particularly hard to reach population – secondary school students.

• Understand the consumer behaviors of secondary school students and the barriers that hinder participation in the school breakfast program.

Page 9: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Agenda

• The School Breakfast Participation Gap and the 4 Ps

• Mieka Sanderson, Policy Analyst, Food Research & Action Center

• Lessons from the Field: Richmond Public Schools

• Susan Roberson, Richmond City Public Schools, VA

• Lessons from the Field: Bibb County Schools

• Cleta Long, Bibb County Schools, GA

Page 10: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Today’s Speakers

Susan RobersonDirector of School Nutrition ServicesRichmond Public

Schools

Mieka Sanderson Policy Analyst

Food Research & Action Center

Dr. Cleta Long, SNSSchool Nutrition

DirectorBibb County Schools

Page 11: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

THE SCHOOL BREAKFAST PARTICIPATION GAP

AND THE 4 PS

Mieka SandersonPolicy Analyst

Food Research & Action Center

Page 12: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Poll Question

What kinds of ways do you serve

Breakfast?

a. Traditional

b. Kiosks

c. In the classroom

d. All of the above

e. We do not serve breakfast

Page 13: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Food Research & Action CenterWho we are:

• National anti-hunger organization in Washington DC

• Nonprofit and nonpartisan

What we do:

• Conduct research and policy analysis

• Serve as a clearinghouse

• Provide technical assistance

• Lobby Congress

Page 14: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

For every 100 low

income children who participate in school

lunch, only 54 eat

school breakfast.–FRAC School Breakfast Scorecard

2016

Image credit: Washington Post

Page 15: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Secondary School Principals Report

Report Overview:

• Captured experiences of secondary school principals implementing breakfast after the bell programs

• 105 secondary school principals surveyed

• 67 districts, 31 states represented

Page 16: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Marketing to Teens

•Rethink how you operate the school breakfast program by strategizing a marketing plan• Understand your customer

• Understand your competition

•Use tools• SurveyMonkey – mobile app surveys

• Simple paper surveys

•Use the 4 Ps to structure your marketing plan

Page 17: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

• Break out of the cafeteria

• “Grab and Go”

• Second chance breakfast

• Maximize convenience

• Where do students enter the building?

• What time are students entering?

Where can you serve school breakfast to reach more students?

4 Ps: Place

Page 18: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

4 Ps: Price

• If possible, offer breakfast at no charge to all students • Co-payments deter

students from participating

• Universal breakfast removes stigma

• Creates community around school breakfast

At what price can you sell your good while still remaining in the black?

Page 19: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

4 Ps: Product

• Crafting a popular breakfast menu:• Variety

• Hot items

• Mimic offerings served by competitors

• Reflect cultural tastes of your student population?

• Branding:• Creative names for your offerings increase

appeal

• Strawberry and blueberry smoothies vs “Berry Blast” smoothies

• Consider packaging

What service or good are you offering/selling?

Page 20: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

4 Ps: Promotion

• Channels: understand the best ways to reach your target audience • Social media: twitter, Facebook,

snapchat, Instagram

• Posters

• School announcements

• Parent letters/ Parent-teacher nights/ Robodialers

• Giveaways

• Enlist student help – video contests

How can you make your students (and parents) aware that school breakfast is available outside of the cafeteria?

Page 21: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Contact InformationMieka Sanderson

Policy Analyst, Food Research & Action Center

Email: [email protected]

Direct line: 202-640-1080

@fractweets

@foodresearchandactioncenter

Follow Us!

Page 22: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Richmond City Public Schools

Richmond, VA

• 42 Schools [8 High, 7 Middle, 27 Elementary]

• 20 BIC Schools [1 High, 2 Middle, 17 Elementary]

• All schools are CEP - 97.6% (61.03% [ISP])

Page 23: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Poll Question

Does your program create special promotions

to reach Teens for Breakfast?

a. Yes

b. No

c. Promotions are the same for all age

groups

Page 24: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Enrollment: 906 students (9 grade -12 grade)

2 storied school

Breakfast served with 4 Kiosks (2 on each floor)

4 staff members facilitate breakfast service

Page 25: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Individually Wrapped and Ready To Serve

Page 26: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Breakfast

choices

offered are

Grab n Go

items.

Students are

able to make

their

selections

quickly.

Page 27: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements
Page 28: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Kiosks Are Strategic Located in Hallways

Breakfast is Offered After the Bell

Page 29: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements
Page 30: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements
Page 31: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements
Page 32: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Periodic Promotional Raffles

Page 33: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

BEFORE BIC AFTER BIC6 LABOR HOURS 12 LABOR HOURS

Participation: 278 Participation: 599

Page 34: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

September2014

October2014

November2014

December2014

Janruary2015

February2015

March 2015 April 2015 May 2015 June 2015September

2015October

2015

Enrollment 1520 936 939 938 914 934 912 906 909 884 940 926

ADP 278 375 410 386 359 364 351 356 385 379 532 599

1520

936 939 938 914 934 912 906 909884

940 926

278

375410 386

359 364 351 356385 379

532

599

0

200

400

600

800

1000

1200

1400

1600

Enrollment

ADP

Page 35: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements
Page 36: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Contact Information

Susan Roberson, SNSSchool Nutrition DirectorRichmond Public Schools, Virginia

[email protected]

@rps_schools

@richmondpublicschools

Page 37: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Eat Right, Be Bright

@eatrightsnp

Page 38: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Poll Question

What are some of the ways your

program promotes breakfast?

a. Social media

b. Digital signage

c. School network

d. Serving line promotions

Page 39: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Bibb County School Nutrition

•DISTRICT• Urban, with population of 160,000

• 25,000 students

• 28 Elementary, 2 Charter, 2 Head Starts, 6 Middle, 7 High Schools

•School Nutrition Program• Centralized Kitchen

• Supports all school with Bakery, Cook Chill, Packaging & Warehouse

•Statistics• CEP – 99.1%

• ADP – 20,000 lunches & 12,000 breakfast, daily

Page 40: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

PRICE

equals

Page 41: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

PLACE: BIC Models

Schools use one or a combination of these models

• Kiosks (1 ES, 1MS)• Students select breakfast items from Mobile Carts in hallways

• Modified BIC (2 MS)• Students pick up breakfast in cafeteria and proceed to classroom

• Classroom (6 ES)• Hot and Cold Totes are delivered to the classroom

• At the Bell (4 HS, 1 MS)• Smoothie Program recently implemented

Page 42: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

TOTES and KIOSKS

Page 43: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Product – Menu Items

• Hot• Kiosk and totes can maintain proper temps

• Numerous wrapped items: waffles, pancake on a stick, breakfast sandwiches, GRIT BOWL, Biscuit sandwich

• Cold• Cereal, muffins, yogurt, pop tarts, pastries

• Prepack• Complete meals unitized with all components

• Smoothies • FIVE & GO: Served at the Bell as HS students enter and race to class

Page 44: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

“Brands” Familiar to Students

Page 45: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Favorite items: GRIT BOWL and Smoothies

Page 46: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

PRODUCTION

For Grab-n-Go’s

Page 47: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

FIVE and GO - SMOOTHIES

SCHOOLS ENROLLMENT/ADA ADP +/--

Southwest HS 785/722 43% 4%

Central HS 1028/978 38% 4%

Northeast HS 679/640 47% 7%

Soft Opening in May 2016• Kiosks• Smoothie Machines• CK prepares mix

Page 48: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

PROMOTIONS

Page 49: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Promotions

Page 50: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Promotion Partners

Page 51: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Family Engagement Events

Page 52: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Tell them . . What’s Going On

Page 53: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

BREAKFAST PARTICIPATION

Page 54: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Contact Information

Dr. Cleta Long, SNSSchool Nutrition DirectorBibb County Schools

[email protected]

Eat Right, Be Bright

@eatrightsnp

Page 55: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

QUESTIONS?

Page 56: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

Upcoming Webinars

USDA National Farm to School

2pm ET on Wednesday, October 26th

• Please go to our website at www.schoolnutrition.org

• Click on Education & Professional Development on the top green tap

• Scroll down and click on Upcoming Webinars on the right-hand side of the screen

All Webinar Wednesday’s begin at 2PM Eastern Standard Time

http://schoolnutrition.org/Webinars/

Page 57: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

On-Demand Webinars:

http://schoolnutrition.org/Webinar/on-demand/

Never miss an SNA webinar again!

The SNA On-Demand library • Over 35 webinars• All Key Areas • Meet professional standards

training requirements

• Every Webinar Wednesday is recorded and posted to On-Demand library within 1-2 days.

• Please go to our website at www.schoolnutrition.org• Click on Education & Professional Development on the top green tap• Scroll down and click on Webinars On-Demand on the right-hand side of

the screen

Page 58: How Can SNA’s Professional Development Programs Help …...ways to reach your target audience •Social media: twitter, Facebook, snapchat, Instagram •Posters •School announcements

• Please complete the webinar evaluation.

• After completing the webinar evaluation you will be directed to the quiz to earn 1 SNA CEU.

• Print or Save your “Proof of Attendance” certificate on the last page of the quiz.

• Evaluation link will be emailed to you within 1 hour after the webinar concludes.

https://www.surveymonkey.com/r/TempTeensEval-101916

Thank you!