how can you make this work you?
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How Can YOU Make This Work You?. At The Sleeter Group, Implementing Bill.com: Completely Changed How We Think Fit Perfectly Into Our Workflow Dramatically Improved Our Efficiency And INCREASED Our Security So How Can YOU Use It?. Doug Sleeter CEO and Founder The Sleeter Group, Inc. - PowerPoint PPT PresentationTRANSCRIPT
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How Can YOU Make This Work You?• At The Sleeter Group, Implementing Bill.com:
– Completely Changed How We Think – Fit Perfectly Into Our Workflow– Dramatically Improved Our Efficiency
– And INCREASED Our Security
• So How Can YOU Use It?Doug SleeterCEO and FounderThe Sleeter Group, Inc.
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Client Accounting Services• Providing More Valuable Services to Clients
Bookkeeping Services Bill Payment Services Accounts Receivable Management/Collections Payroll Services Human Resource Services Outsourced Controllership and CFO Services
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Client Onboarding: Key QuestionsIt’s clear – your firm and clients can benefit from the time and cost savings from Bill.com
But getting clients on board can be a challenge…
Which clients are best suited for Bill.com? Who Must you Involve? How Should you Introduce Bill.com? How to Handle Objections
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» Fifth levelClient Accounting Capabilities driven
through cloud computing
Getting Vertical through the CloudBusiness
Intelligence Reporting
Real-Time Client
Collaboration
Standardized Workflows
1. Professional Services – 84%
2. Retail – 69%
3. Construction – 65%
4. Not-for-Profit – 59%
5. Manufacturing – 52%
6. Wholesale Distribution – 40%
7. Technology Companies – 28%
8. Franchises – 28%
9. Hospitality – 27%
10. Transportation – 22%
11. Government – 14%
Most Popular Client Verticals for Client Accounting Services –
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Selecting The Best Clients
• What Does a GOOD Bill.com Client Look Like?Paper system for
Bills, Invoices, Bank ReconciliationPayment Approvals, Vendor Inquiries
Multiple locations and/or remote workersOverextended or Non-existent Bookkeeper20+ Payable and/or Receivable Transactions Per MonthTrouble Tracking/Managing Cash BalancesExperienced a Security Breach in the Past
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Client Assessment – Understanding Clients• Understanding Current Processes and PAIN– A/P Process and Volume– A/R Process and Volume– Information “Controls” in Place? – Role Based Security?– How Many Signatures Are Needed for Payments?– What Documentation/Backups?– Any Audit Trail in Current System?– Frustrations, Pain Points with Current Process– Fraud Risks Inherent in their Current System
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Assessment Questions
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$38average cost to pay
a single billaverage collection
period on a receivable
of clients findingit frustrating to
forecast cash flow
45days 57%Introducing Bill.com to Clients
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Client Introductions
Bill.com Benefit Points– Command and Control– Enhanced Security for Cash Mgt– Efficiency Gains– Paperless, Anytime Anywhere– Audit Trail– Improved Workflow– Reduces Hidden Costs
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Panelists• Laura Redmond
Owner, Redmond Accounting5 staff20 small business clients using Bill.com
• Pat CarsonFounder, Carson & Crew6 staff, 300 small business clientsOutsourced Bookkeeping and QB Consulting
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Panel Questions• What lessons learned or obstacles have you run into along the
way? How have you changed your practice as a result of adopting Bill.com? What benefits did you realize?
• What criteria do you use to select clients for Bill.com? • What type of marketing do you use to obtain clients? Sell
additional services? • What does your suite of services look like? (Is it dependent on
client needs assessment, vanilla offering, etc.) • How do you set your pricing (fixed vs. hourly)? Is it different
across client base? If so, Why?