How do you react to conflict?

What do you do when you have a disagreement with one or more of

your friends?

The Turtle(Denial, avoid, withdrawal, lose-lose)

• Stops talking, punish with silence

• Walk away

• Sulk

• Become resentful

The Teddy Bear(Suppression, accommodating, lose-win)

• Act as though nothing is the matter.

• Put up with it for the sake of peace.

• Stay cheerful, but refuse to talk about the problem.

• Often be cross with yourself afterwards.

The Shark(Aggressive, control, win-lose)

• Set out to prove the other person wrong.

• Refuse to take NO for an answer

• Shout them down

• Outsmart them

• Lay down the law

The Fox(Compromising, win some – lose some)

• Do what’s fair• Divide equally• Avoid a clash of

wills• Make concessions

to keep a friendship

• Gain something for yourself

• Give a bit

The Owl(Co-operative problem solving, win-win)

• I want to win but I want you to win too

• I will state my needs and listen to yours too

• Brainstorm ideas to solve the problem

• Make concessions• Negotiate a mutually

acceptable solution