How HR Can Deliver Business GrowthWhile Addressing The Key Challenges At Every Stage of the Employee Journey

For most organisations, people are the greatest single expense to the business. However, they are also your greatest asset - and one that can deliver significant return on your investment.

According to Gallup, there are four human capital strategies that combine in a powerful way to deliver up to 59% more growth in revenue per employee. These strategies include selecting the right talent in terms of both managers and employees, creating a culture of engaged employees and focusing on strengths. This is what Gallup calls the Additive Effect, or as we refer to it in Jive, ‘The People Impact’.

It may come as no surprise that Gallup’s people strategies for revenue growth focus in the areas that most companies and their HR teams have the biggest challenges:

• Hiring the right people

• Retaining the best talent

• Turning engagement and productivity into key business drivers

In the pages of this e-book we will share our thoughts on how you can address the key challenges across the employee lifecycle and how Jive can help you create ‘The People Impact’.

The People Impact

The Changing Role of HRHR is far from the ‘shared service’ or ‘support function’ it may once have been.

Traditionally, organisations have treated the various HR challenges separately: recruitment, retention, training and development, etc. While this may have addressed symptoms individually, we believe that HR professionals need to take a more holistic approach, one that spans the complete journey.

At Jive, we believe HR’s role is most definitely to create the ‘People Impact.’ This requires a cohesive strategy across the entire employee lifecycle. With a progressive focus on productivity and engagement, with clear objectives around metrics (such as time to productivity, retention rates and revenue growth), HR has massive potential as a business driver.

In simple terms: create the environment in which the key points of the employee journey – culture, collaboration, and engagement – flourishes and becomes the glue that strengthens the organisation.

OnboardAttract Develop Engage Retain

Attracting TalentSocial media and technology have significantly changed the way we establish and manage our employment brand and reputation in the market. Job networks, partners, existing staff and alumni groups all influence your success in attracting and securing talent. It’s also equally important your company stands out from the crowd.

The starting point is your organisational culture and employee engagement. When done right, a successful company culture can be infectious, building both your brand and your attractiveness to talent. And the key is to expose your potential talent pool to your positive work environment.

Jive does this by enabling you to create an ‘external community’ for your recruitment candidates. This community enables them to truly understand your culture and the make up of your organisation through the application process. Once they have accepted the position, it enables you to start their induction even before they start work.

A great example of this is a Jive customer who hires on average 17,000 employees annually. By creating a Jive External Community, they were able to immerse people into their culture through the recruitment process as well as create a talent pool of interns that acts as a feeder flow into permanent roles.

of HR professionals see a shortage of required skills in the labour poolSource: Aberdeen Group

53%of HR professionals have trouble sourcing enough qualified candidates.Source: Aberdeen Group

47%

Onboarding TalentHow you induct and onboard talent into your organisation is a critical step. Those initial first impressions of your organisation play a significant role in the future success of your new employees, both in terms of their level of engagement and the length of time they will remain in your organisation.

The way you onboard new employees also determines the time taken for them to become fully productive and highly effective in their role. This is where Jive can significantly help. It connects new hires directly into your organisation through an Interactive Intranet that provides them with access to people, information and resources they need.

New employees can be given personalised checklists for their induction, connected with dedicated communities to expedite and improve the onboarding experience. Jive also fast-tracks the immersion of new employees into your culture. It exposes them not only to the formal communication of your vision and mission, but connects them to the people and corporate knowledge that is your company. In short: a truly first-class experience.

Almost 60% of all companies indicate that the biggest influence on onboarding efforts is the need to engage new hires in the company culture.Source: Aberdeen Group

60%

of employees are more likely to stay with an employer for at least 3 years following a great onboarding process.Source: Aberdeen Group

69%

Developing TalentAccording to Aberdeen Group, less than 1% of the average employee’s work week is available to learn something new. In order to make the most of this very limited time organisations need to be smart, embracing innovative learning like internal experts, user-generated content and bitesized learning tools such as microlearning, social, mobile, video and collaboration. Offering this kind of diversity in development methods will help foster an environment of informal, continuous learning, meaning that your people will be developing without having to dedicate time to formal training sessions.

By implementing these new methods you are no longer forcing employees to learn in one particular way, instead you will be delivering learning in different ways to appeal to a variety of learners. By putting your people in the driving seat of their own development plan they are more likely to make time for learning and be more engaged with the learning that they do undertake.

Jive enables this by providing a single hub that pulls together all routes to learning and all of the tools, people and knowledge essential for talent development. By acting as the single point of access Jive enables employees to learn new concepts and skills at the point of need, this perfectly aligns to what the digital workplace is all about.

Best in class companies are 2.6 times more likely to empower employees to access learning resources that are directly tied to their career goals.Source: Aberdeen Group

2.6 x

Best in class companies are 76% more likely to deliver learning in different ways to appeal to a variety of learners.Source: Aberdeen Group

76%

Recognition – Jive enables you to recognise a job well done, calling out the individual or teams that have made things happen. This is more than a manger recognising people within their teams, it is colleagues thanking each other and people recognising the help of colleagues across functions, geographies and departments.

Collaboration – Jive also breaks down the barriers of collaboration. It enables people to connect who would not normally connect. These employees can come together to share knowledge, experiences and opinions. Jive enables teams to work more effectively, for knowledge to be more accessible and for success to be easier to achieve.

Best-in-class organisations are 98% more likely to use technology-enabled online social recognition tools to recognise their employees.Source: Aberdeen Group

98%

Engaging TalentIt goes without saying that an engaged workforce is far more productive and effective than a disengaged workforce. However, employee engagement remains a significant challenge for many organisations.

According to Gallop’s global study that spanned 142 countries, only 13% of employees were engaged in their jobs, while 63% were not engaged and 24% were actively disengaged.

Jive enables you to address many of the areas that can positively impact employee engagement. Here are just three ways Jive can help transform employee engagement:

Corporate Alignment – Jive increases transparency and communication by opening up information flow across geographies, hierarchies and functional boundaries. Jive collapses both time and distance and enables leaders to use the entire workforce as a sounding board.

This enables a more collaborative approach to be taken in setting direction and strategies, which not only ensures that these are better understood but increases employee buy-in.

The People ImpactOrganisations that utilise Jive have seen an instant positive impact across the entire employee lifecycle. They have gained ‘The People Impact’.

Reduction in Onboarding Time

Reduction in Employee Turnover

30%28%

24%90%

85%95%

Increase in Productivity

Experience More Job

Satisfaction

Feel More Connected To

Colleagues

Report an Increase in Strategic Alignment

Source: Jive Survey of Existing Customers

Give employees a voice ‘Jive has made a real difference at our company in a very short period of time. People feel more connected to each other. People feel like they have a voice o bring up their ideas and respond to others. Jive isn’t a platform to read, it’s a platform to be involved.’

Connect everyone ‘It’s the place everybody goes to find each other and work with each other, and the place that we communicate to all of our 60,000 employees.’

Build a vibrant culture ‘Jive has created and amazingly cohesive culture at Pearson. People can’t imagine not having it.’

Your Next StepJive is the leading provider of modern communication and collaboration solutions. We help organisations to unite cultures, attract and retain talent, breakdown geographic and divisional barriers and drive greater productivity and leverage through more effective collaboration.

We would love to explore with you how Jive can help your organisation gain the ‘People Impact’ and share with you how we have helped organisations like yours address their challenges across the complete employee lifecycle.

You can contact the Jive team by visiting www.jivesoftware.com or call us directly at 877-495-3700.

Jive is the leading provider of modern communication and collaboration solutions for business. For more information, visit www.jivesoftware.com