how ibsurgeon can help you diagnose, fix and prevent corruptions of firebird and interbase databases
DESCRIPTION
How IBSurgeon can help to diagnose, fix and prevent database corruptions of Firebird and InterBase databases. Tools (IBFirstAID, FBFirstAID), recover and support services for customers with Firebird and Interbase databasesTRANSCRIPT
diagnosefixprevent
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3 steps to deal with Firebird and InterBase database corruptions
8 years• We recover corrupted Firebird and InterBase
databases since 2001• More than 2000 customers worldwide
We know how to help you.
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1. Diagnose 2. Recover 3. Prevent
Step 1: Diagnose corruption
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Download and run IBFirstAID Diagnostician
• It’s our free tool for database validation
Send us logs and full error text (screenshot)
• we need IBFirstAID log, firebird.log and error text
Get our free diagnosis
• To decide what to do with your database
At the end of step 1:• You know – What happened with your database– What is the estimation of data losses– Cost and time to repair corrupted database, either with
automatic tool or with our recovery service• You need to decide– Is it reasonable to recover your database? • If yes, go to Step 2
– Is it important to prevent corruptions in the future?• If yes, go to Step 3
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Step 2. Recover database
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• 3 ways to fix corruption:– Automatic tool (IBFirstAID or FBFirstAID)– Recover service on-site– Remote Desktop recover service
• Automatic tool includes 1 hour of recovery service for 1 database at 1st purchase– Price of FirstAID is subtracted from recovery bill!
• Emergency contact is [email protected] – Response time is from 1 to 12 hours 24x7x365
(including Xmas time!)
Some statistics*
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• For ~70% of corruptions recovery time is less than 2 work days
• For 65% of corruptions bill is less than USD1000
*based on IBSurgeon’s support database since 2001
< 1 day
1 day
2 days
3 days
4+ days
0% 5% 10% 15% 20% 25% 30%
At the end of step 2
• You have recovered database (% of recovered data depends on corruption)
• You need to think how to prevent possible future corruptions and outages.
Corruption itself is an indicator that you need to change your approach to database maintenance and start think proactively.
Don’t fix corruptions – prevent them.www.ibsurgeon.com
Step 3. Protect database
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What is a good protection?•Prevent corruptions and outages•Reduce downtime and data losses
(even for hardware failures)•Be sure that database is healthy • Data and indices are Ok• Alerts and recommendations• Automated maintenance
DataGuard for Firebird and InterBase
• DataGuard monitors 26 parameters: tables, indices, delta and tmp files, logs, users, transactions, space, etc, etc
• All maintenance in right way: backups, restores, nbackup, stats
• Alerts if something is wrong or going to be wrong
• Improved recovery abilities• Supports Windows and Linux
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Standalone USD $249
FirstAID+DataGuard=USD$399 only!
At the end of step 3
• Your database is protected by DataGuard– 24x7 proactive protection– Free installation support is included!
• You are sure that your database is Ok– Backups are made in right way – Data and indices are Ok– No performance problems
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Special program for ISVs(are you developer of Firebird-based software?)
• Tools – To recover end-customer databases– To monitor and protect multiple databases
• Royalty agreement– No up-front payments– Special “silent” builds of our tools– Individual prices
• Advanced technical support– To build corruption-free databases
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Contacts @
• For emergency cases: [email protected]
• For ISV program details: [email protected]
• Any questions: [email protected]
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