How Jordon Gets A Sale (Intro):

Hi, how are you? (pause, smile)I’m happy to hear that, I’m Jordon, here on behalf of Verizon, just doing a quick follow up in the area.

Mirror the customer Friendly customers are met friendly, adamant customers and stern customers are met with

more respect and professionalism Be indifferent Empower the customer Casually interrupt the pitch Emphasize the importance of helping them

Objections: “I don’t have time right now.”“I know you’re busy, but a few minutes could save you a lot of money.”

“I’m happy with my current (whatever).”“Your neighbors who switched felt the same way.