how many bangs do the crew get for a buck? · how many bangs do the crew get for a buck? ewan...
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How Many Bangs do the Crew Get for a Buck?
Ewan Robinson
Digital Ship Hamburg 2014
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What do I know about our industry?
Digital Ship Hamburg 2014
• Marine Technology & Navigation degree, specialising in Marine Computer Applications.
• Project management.• Country management of sales channels• Vessel communication budget compliance.• System Administration and Management• Support of systems and clients • System development for vessels• Communications analysis.• Communications Interface and System software design,• Remote vessel management solutions.• Citadel communications systems.• Vessel IT recovery systems.• Network penetration testing of office systems. • L-Band Expert witness testimony
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MLC 2006
Digital Ship Hamburg 2014
Brought Crew welfare and Communications for crew back into the spotlight.
Guideline B3.1.11 – Recreational facilities, mail and ship visit arrangements
4. Consideration should also be given to including the following facilities at nocost to the seafarer, where practicable:
(h) electronic equipment such as a radio, television, video recorders, DVD/CDplayer, personal computer and software and cassette recorder/player;
(i) where appropriate, the provision of bars on board for seafarers unless these are contrary to national, religious or social customs; and
(j) reasonable access to ship-to-shore telephone communications, and email and Internet facilities, where available, with any charges for the use of
these services being reasonable in amount.
Note: Bold and Italics are for presentation purposes.
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MLC 2006
Digital Ship Hamburg 2014
At 2012 DS Cyprus, it was said that:“… the cost of communications was ‘trivial’ compared to costs of bunkers/crew changes/crew costs, of hundreds of thousands per month.”
Very True.BUT
If you are a Filipino A/B, who earns approx. $1,000 per month, then any increase is very significant.“…with any charges for the use of these services being
reasonable in amount.”
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What would a Crew want?
Digital Ship Hamburg 2014
EverythingFor Nothing
Old AssumptionsNo Data, Just lots of Voice.Then some data, with lots of voice.And Now…
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How Much Now?
Digital Ship Hamburg 2014
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MLC2006
Digital Ship Hamburg 2014
“…with any charges for the use of these services being reasonable in amount.”
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How price affects crew use
Digital Ship Hamburg 2014
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Chat Mail Management News Service messages Web
MB Data
Sep-13
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Jan-14
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So What do Crew Use - Bulker?
Digital Ship Hamburg 2014
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So What do Crew Use - Container?
Digital Ship Hamburg 2014
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How can we leverage our communications
Digital Ship Hamburg 2014
Which generates more revenue, business or crew?
So why not utilise one to support the other more effectively?
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What is there Now?
Digital Ship Athens 2013
Most providers have:
a ‘Black Box’ solution.
data/email/web browsing and separate voice facilities.
Crew is still an add-on to the business solution
a goal to get you in long term airtime agreements.
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Digital Ship Hamburg 2014
Thank You