how messaging apps are about to transform the way consumers interact with brands

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TBWA How messaging apps are about to transform the way consumers interact with brands. January 2016

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Page 1: How messaging apps are about to transform the way consumers interact with brands

TBWA

How messaging apps are about to transform the way consumers interact with brands.

January 2016

Page 2: How messaging apps are about to transform the way consumers interact with brands

TBWA

Page 3: How messaging apps are about to transform the way consumers interact with brands

TBWA

Page 4: How messaging apps are about to transform the way consumers interact with brands

TBWA

Facebook started by launching free friend-to-friend payments through Messenger*, paving the way for future financial transaction towards business.

*USA only

Page 5: How messaging apps are about to transform the way consumers interact with brands

TBWA

You can now order Uber rides on Messenger*

*USA only

Page 6: How messaging apps are about to transform the way consumers interact with brands

TBWA

You can confirm an e-commerce order, track your shipping and talks with client service*.

*USA only

Page 7: How messaging apps are about to transform the way consumers interact with brands

TBWA

Food ordering on Messenger

Page 8: How messaging apps are about to transform the way consumers interact with brands

TBWA

Page 9: How messaging apps are about to transform the way consumers interact with brands

Thank you!

Page 10: How messaging apps are about to transform the way consumers interact with brands

TBWA

Copyright in this proposal remains the property of TBWA and this document may not be reproduced in whole or part without agreement. Information and ideas in this proposal are given on a ‘commercial in confidence’ basis and are for the exclusive use of the company named above and may not be communicated to any third party without the consent of TBWA.

Costs and timings contained in this proposal are estimates only (unless otherwise indicated) and do not necessarily form a contract or a formal quote to undertake work. Costs and timings may be the subject to revision and only formal written quotes can be taken to represent TBWA’s agreement to undertake work at specific prices and within specific timings.