how raak puts you in touch with your crowds

17
What RAAK can do for you

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This deck is an intro to RAAK, a 'creative communications plug-in' that puts organisations in touch with their crowds. To see more, we have a few case studies at http://www.wewillraakyou.com/clientarea/RAAK-CaseStudies.pdf or on http://www.slideshare.net/raak/raak-case-studies

TRANSCRIPT

Page 1: How RAAK puts you in touch with your crowds

What RAAK can do for you

Page 2: How RAAK puts you in touch with your crowds

You could call usa Social Media agency

a digital PR agencya creative communications ‘plug-in’

We are RAAKHello!

Page 3: How RAAK puts you in touch with your crowds

To put you in touch with your crowds

Photo: www.flickr.com/photos/teflon

i.e. your customers

your staff

your suppliers

Our expertise :

Page 4: How RAAK puts you in touch with your crowds

We create communication solutions that are based on a deep understanding

of digital and social media ...

Image: www.flickr.com/photos/ivanwalsh

Page 5: How RAAK puts you in touch with your crowds

... but are firmly rooted in reality

It’s NOT about technologyIt’s about people

Page 6: How RAAK puts you in touch with your crowds

So what do we do?

Turn awareness into sales

Generate awareness of products & brand

Establish new ways of doing Customer Services

Monitor & research your brand & competitors

Building relationships with customers & influencers

Photo: www.flickr.com/photos/bogdansuditu

Page 7: How RAAK puts you in touch with your crowds

Relationships (PR) Awareness

(Advertising)

Online & tech development

(Digital)

RAAK

Social Media actually encompasses elements of what traditional agencies offer

Page 8: How RAAK puts you in touch with your crowds

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1. Make you Social Media Ready

2. Create impact projects

How we do it - the RAAK services

Page 9: How RAAK puts you in touch with your crowds

Photo: www.flickr.com/photos/tambako

Consulting

:: Identify your media problem and pick the right tools

:: How to use Social Media for PR, customer services, sales,crisis management

:: Establish who is best placed within your organisation to do Social Media

:: Create a Social Media policy

We help companies implement social tools to listen to, talk with & embrace their crowds

Social Media Ready

Page 10: How RAAK puts you in touch with your crowds

We help companies implement social tools to listen to, talk with & embrace their crowds

Social Media Ready

Implementing

:: Monitor & respond to what is being said about you

:: Blogging guidance

:: Create publicity through Social Media (Blogger relations)

:: Media training : how to do Social Media yourself

:: Measure ROI

Page 11: How RAAK puts you in touch with your crowds

Photo: www.flickr.com/photos/ronnie/44052

But it’s not a quick fix, it’s a gradual process.

And sometimes you need

to make an impact bigger & quicker

Being Social Media Readyis essential

Page 12: How RAAK puts you in touch with your crowds

People don’t want an ad -they want something fun and/or useful

That’s why we also create content & experiencesthat get used, talked about & shared

Impact Projects

VW’s Fun Theory Musical Stairs: http://www.youtube.com/watch?v=2lXh2n0aPyw

Page 13: How RAAK puts you in touch with your crowds

Photo: Ben Folds on chatroulette.com

:: A creative campaign that integrates Twitter into a festival, combines Foursquare with a treasure hunt...

:: Bespoke applications (iPhone, Facebook)

:: Websites, including bespoke social networks

:: Compelling video that creates a buzz

:: A concert, a book, a debate...

It’s about doing the most cost-effective media that work and that are relevant to your problem

Impact Projects

Page 14: How RAAK puts you in touch with your crowds

Aw

aren

ess

/ Rel

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ps

Time

Impact Project

Being Social Media Ready enables your crowd to market you.Impact projects give your crowd something to shout about.

Social Media Basics

Page 15: How RAAK puts you in touch with your crowds

We can help you on different levels

We devise a STRATEGY

You have a challenge

You have a strategy

We develop a CONCEPT

You have a concept

We EXECUTE the concept

Page 17: How RAAK puts you in touch with your crowds

Give us a shout

+44 20 3286 [email protected]

Wessel van Rensburg - twitter.com/wildebeesGerrie Smits - twitter.com/grrRAAK

Photo: www.flickr.com/photos/glenirah