how recognition - o. c. tanner · #3 driver company cares meaningful company cares meaningful...
TRANSCRIPT
How recognition ACCELERATES
employee engagement, retention and performance
Some great titles:
The Mark Twain of jobsite pain
Savior of bad boss behavior
The great Larry Bird said: A winner is someone who
recognizes his God-given talents, works his tail off to develop
them into skills, and uses these skills to accomplish his goals.
After we worked our tails off for over
80 years here’s what we know.
Let’s talk about it a bit…
Generational Differences
What The biggest work motivator for employees under 25 years of age?
O. C. Tanner Worldwide survey 2008
Quiz
Is it…? A. Flexible Hours?
B. Free Food?
C. Exciting /Challenging work
D. C!
It is… Exciting and Challenging
work!
O. C. Tanner Worldwide survey 2008
Work Motivators Younger Employees (<45 years old) Older Employees (45 years +)
Doing exci*ng/challenging work Doing exci*ng/challenging work
Working with a successful organiza*on with a strong future
Doing work with a lot of variety
Having regular promo*ons up a defined career ladder
Working primarily on my own
Receiving formal recogni*on from my company for my work efforts
Working with a successful organiza*on with a strong future
<25 25+
#1 Driver opportunity & well‐being opportunity & well‐being
#2 Driver Accountability trust
#3 Driver symbol/trust pride in symbol
Drivers of Engagement
Recognition Moments As age increases, employees tend to see fewer recogni*on events.
<25 25-34 35-44 45-54 55+
#1 Driver alignment alignment alignment alignment alignment
#2 Driver meaningful performance
based performance
based performance
based performance
based
#3 Driver company cares meaningful company cares meaningful company cares/
meaningful
Drivers of Appreciation
The Carrot Principle
So, what are the characteristics of a
good leader?
The Basic Four
• Goal Setting
• Communication
• Trust
• Accountability
What Drives Employee
Engagement?
The great Bobby Orr said:
Forget about style; worry about results.
Percent of Employees “Completely Sa*sfied” With Their Jobs By Level of Recogni*on – p. 189
Percent With “Very High” Desire To Work For Their Employer “One Year”
From Now By Level of Recogni*on
Percent of Employees Who Are “Highly Engaged” by Level of Recognition
Development & Well-Being
Trust
Pride in the Organization
Symbol
Employee Engagement
22
Path analysis: Top pre-drivers
Appreciation
Communication
Alignment
Values represent standardized regression coefficients. All
values are statistically significant
Reward Results!
Carlton Fisk said: “It's not what you achieve, it's what you overcome. That's what defines your career.”
Not in this economy!
Vegephobia Why Managers Don’t Recognize
Larry Bird said: I don't know if I practiced more
than anybody, but I sure practiced enough. I still wonder if somebody
- somewhere - was practicing more than me.
Are You Committed?
Amen!
The Carrot Principle
By population rank, which city is largest?
Which Boston Celtic won a championship as a player,
player/coach and as a coach?
Danny Ainge Bill Russell Larry Bird El Paso
The Battle of Bunker Hill took place on which hill?
Breed’s Hill Hilary Swank Capitol Hill Bunker Hill
Nicknames for Boston?
Beantown America’s Walking City
The Jewel of the Nile
The Cradle of Liberty
Which is not a Famous Bostonian?
Aerosmith Ray Bolger Conan O’Brien Hilary Swank
Which major award has Boston not won?
NBA Championship
Stanley Cup
Super Bowl
World Series
Which person appeared once too often in this quiz?
Amelia Earhart
Maggie Fitzgerald
Hilary Swank
Dick Cheney