how review rise is an instant customer feedback and online review platform

@ReviewRise | ReviewRise.com

Get Customer Feedback, Testimonials and Online

Reviews With Ease


Of Consumers Trust Online Reviews As Much

As Personal Recommendations

-2014 BrightLocal Consumer Survey

88%


We’ve created an automated platform for feedback on many levels. Drop in your customers

email address and let ReviewRise go to work.


All-in-one private feedback system

Capture your Net Promoter Score

Head Off Bad Reviews

Capture Powerful Testimonials

One-click Display On Your Website

Gain Online Reviews

Feedback Reporting & Review Monitoring


How It Works For Your Customer


Your customer gives you their email address during your business interaction.


A few days later they receive an email

asking them to give feedback on your

business


If they rate you a 9 or 10 (you control the settings), they are then asked

to review you on review sites you have selected.

We have over 40 review sites integrated


Review encouragement landing page


If they rate you a low score or leave a negative comment, you are alerted so you can follow-up and correct the

experience, helping prevent a negative online review.

This step is still private feedback, just for you.


Easy for your customers to be heard, valued and provide

feedback you can use.


How It Works For Your Business


When we set-up your ReviewRise account, we

create your business locations and the branded

emails requesting feedback.


We also configure up to 3 review sites you want to encourage online reviews on.


Once it’s all set-up, it’s time to add your customers email.


Email addition and feedback request features:

• Add emails one-by-one from any device• Bulk upload via Excel/CSV• Custom integration with CRMs, Database

For bulk or custom integrations with mass email population, the platform features an auto-drip

feature to only send ‘X’ amount per day


The platform keeps record of when emails are sent, the outcome, feedback and rating. If the email is

un-opened, a reminder email is sent in 3 days.


After the customer rates how likely they are to refer your business (with the option to leave a comment), they are

taken to a landing page based on how they rated you.

Positive rating of 9 or 10 = Review site landing pageNeutral rating of 7 or 8 = Thank you landing page

Detractor rating of 0-6 = Customer service landing page

*The above rating scales are adjustable


Positive ratings are taken to the review encouragement landing page


This is a customer profile after the

feedback process.


Manage all of your feedback requests from the Customer

Dashboard.


Embed our Testimonials Widget into your website and display positive testimonials to your website in one click.

Available as a WordPress plugin or as copy/paste code.


Embed our Testimonials Widget into any website.

Testimonials utilize schema mark-up to help appear in Google results.


ReviewRise Dashboard


The ReviewRise Reporting Dashboard offers:

• Your Net Promoter Score (-100 to 100)• Feedback request emails sent and opened• Negative feedback/rating captured• Reporting of last 30 days and lifetime• Online Review monitoring and growth• Detailed reporting on each customer


Get started, set-up and start receiving feedback

in just days.

www.ReviewRise.com

how review rise is an instant customer feedback and online review platform

Business

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