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dataprise.com | #WinningWithIT How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter: Evan Doty, Microsoft Systems Architect, Dataprise

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Page 1: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

dataprise.com | #WinningWithIT

How Skype for Business Can Improve

Communication and Performance

Hosted by: Dataprise and Microsoft

Presenter: Evan Doty, Microsoft Systems Architect, Dataprise

Page 2: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Team Introductions

AGENDA

• Dataprise At-A-Glance

• Meetings

• PSTN Conferencing

• Skype Meeting

Broadcast

• Voice

• Cloud PBX

• Skype Across Devices

Page 3: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Dataprise At-A-Glance • Leading managed services provider;

regionally based with national reach

• Founded in 1995, privately held

• Headquarters outside Washington, DC

• Microsoft/Dell Solutions Consulting,

Managed Services, and Enterprise

Information Technology Management for two

decades

• Extremely service and process focused

• One-stop IT shop dedicated to helping

companies stay ahead of technology trends

and solutions

NATIONWIDE COVERAGE300+ Technical and Support Professionals

Core coverage from New York to Georgia

Consultant network in 30+ major U.S. cities

Page 4: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

One Platform for Meetings & Voice

Page 5: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Meetings

• Work like you are all in one room, even

when you are not

• From collaborative team sessions to large

broadcasts or dialing into a conference

using your phone, Skype for Business is

designed for all your meeting needs

Page 6: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

PSTN Conferencing

• Enable people to join an online meetings

from a telephone or equivalent

• Add dial-in, dial-out to conferencing

• Decrease costs

• Dial-in Conferencing

• Dial-out Conferencing

Page 7: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

PSTN Conferencing

Potential Cost Savings

Cost Comparison for 10,000 Seats (total per year)Cisco WebEx

Assumes 100 minutes

per week/employee x

$0.02 per minute

Assumes 1,500 host

licenses x $39/month

$960,000Per minute cost

$702,000License cost $480,000

PSTN Conferencing cost = $4 per user per month standalone.

Included in Office 365 E5 at no extra cost.

Unlimited events that could be hosted by any user

Microsoft Cost Savings $1.2Mper year*

*PSTN Conferencing is included with Office 365 E5; in this case, with no

additional cost for PSTN Conferencing, total savings would be $1.7M.Savings are estimates only. For a customized analysis for your

organization, contact Microsoft.

Page 8: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Skype Meeting Broadcast*

• Easily reach thousands of attendees

• Broadcast a Skype meeting to thousands or attendees for All-

hands and Town Hall scenarios. Attendees can join via nearly

any browser*

• Share recordings

• Use Office 365 Video to post recordings and control video

access

• Available to online and on-premises customers

• Take advantage of Microsoft cloud scale regardless of your

infrastructure

*Broadcast to up to 10,000 attendees supported in initial release, using Skype for Business Online and Azure Media Services.

Page 9: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Skype Meeting Broadcast

Potential Cost Savings

Cost Comparison for 10,000 Seats (total per year)Cisco WebEx Event Center

Assumes 50 host licenses x $39/month

$287,400License cost $0

Skype Meeting Broadcast is included with Office 365 E1, E3, and E5.

Unlimited events that could be hosted by any user

Microsoft Cost Savings $287,400per year*

Savings are estimates only. For a customized analysis for your

organization, contact Microsoft.

Page 10: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Maximizing Value from Meetings• Below is a roadmap of the Skype for Business meeting capabilities to adopt

• Value increases as you move through each step

*Broadcast to up to 10,000 attendees supported in initial release, using Skype for Business Online and Azure Media Services.

Use Skype online

meetings

Organize large

meetings and

webcasts

Enable PSTN dial-in

and dial-out

Use Skype for Business for all your meetings

IT Value

BusinessValue

Provide audio, web,

and video conferencing

to entire org

Improve presenter and

attendee experience

Reduce management and

support burden

Nearly universal reach for

meetings

Rapid provisioning and rollout

for users around the world

Eliminate disparate systems

Consistent management

approach for all meetings

Improved collaboration

Workforce flexibility

Travel reduction

Lower web conferencing cost

Eliminate point solutions

without incurring incremental

cost

Simpler global contracting

More predictable pricing

Vendor consolidation

Lower TCO

Page 11: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Voice• Make, receive, and transfer business calls in the

office, at home, or on the road using phone or PC

• Increase agility and consolidate management with

voice service in Office 365

Page 12: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Market Validation• #1 in new voice seats sold

• Microsoft is preferred by more customers than any

other IP PBX vendor

• 79% of U.S. enterprises are deploying or planning to

deploy Skype for Business, including telephony

Page 13: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Cloud PBX (Call Management)• Best user experience

• Make and receive business calls in the office, at home, or on the

road from almost any device, and easily add video and sharing

• Unify your global phone systems in Office 365

• Provide a complete voice solution in the cloud*

• Reduce reliance on traditional PBX systems and on-premises

hardware

• Simplify IT

• Increase agility and consolidate management with rapid

provisioning, reporting, and diagnostics of voice services in

Office 365

*A complete voice solution is possible with a combination of Cloud PBX and PSTN Calling

Page 14: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Cloud PBX (Call Management)

Potential Cost Savings

*A complete voice solution is possible with a combination of Cloud PBX

and PSTN Calling

Cost Comparison for 10,000 Seats (total per year)

$31$8

Microsoft Cost Savings $1.7 Mper year vs. on-premises PBX*

$22

On-premises PBX Hosted PBX Microsoft Cloud PBX

*Cloud PBX is included with Office 365 E5, in this case, with no

additional cost for Cloud PBX, total savings would be $2.6M.

Savings are estimates only. For a customized analysis for your

organization, contact Microsoft.

Page 15: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

PSTN Calling• Rapid provisioning

• Procure and assign phone numbers in minutes, everywhere

Microsoft offers service, with no on-premises equipment

• Number porting and enhanced 911

• Use your existing phone numbers with Microsoft calling plans,

and meet E-911 and other legal obligations

• Local, long distance and international calling

• Reach the people important to your business, with a choice of

calling plans

Page 16: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

PSTN Calling

Potential Cost Savings

Savings are estimates only. For a customized analysis for your organization, contact Microsoft.

Cost Comparison for 10,000 Seats (total per year)

$60$24

Microsoft Cost Savings $2.8 Mper year vs. national calling plans

$35

On-premises PBX International Calling Plans

$12

Verizon andRing Central

Ring CentralGlobal Office

National and International PSTN Calling plans are available as add-ons to E1, E3, and E5.

Page 17: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Maximizing Value from Voice

• Below is a roadmap of the Skype for Business voice capabilities to adopt

• Value increases as you move through each step

Use Cloud PBX Use PSTN Calling Use Skype for

Business for all your

voice needs

IT Value

BusinessValue

• Single administration

• Ease of on/off-boarding

• Greater insights on usage

and control

• Fast enablement of phone

numbers

• Simple and central

management

• Avoid redundant systems

• Integrated and single

directory

• Anywhere business phone

• Vendor consolidation• More predictable pricing

• Ease of procurement

• One communication tool

• Lower TCO

Page 18: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Flexible Options

On-Premises

End-user features &

customer PSTN services

integrated on-premises

• Control

• Integration

• Compliance

• Dedicated hardware

Hybrid

Users online or on-

premises; integration with

PSTN services on-

premises

• Flexibility and scale

• Increased functionalities

• Cloud connected

• Extend reach

Online

Cloud PBX in Office 365;

PSFTN services provided

by Microsoft

• Reduced capital costs

• Reduced overhead

• O365 reliability

• Instant scale

Page 19: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Skype Across Devices• Simplify Adoption

• Provide a familiar, single client experience, inspired by Skype,

to make it easy for people to use on Windows, Android, and iOS

• Connect from within docs

• With Skype in-app integration, you can IM, screen share, talk, or

video chat from within your documents

• Better meeting room experience

• Easily bring remote participants into meeting spaces of all sizes,

with Surface Hub and Project Rigel

Page 20: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

“As our company grows, so does our investment in

modern collaboration and security capabilities. With

Office 365, we are delivering the office of the future to

our employees, with cloud-based voice and

conferencing that’s part of a complete productivity

and collaboration suite.”

- Robert France, Chief Technology Officer, Cushman & Wakefield

Page 21: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Cost Savings Summary

Page 22: How Skype for Business Can Improve Communication and … for Business... · How Skype for Business Can Improve Communication and Performance Hosted by: Dataprise and Microsoft Presenter:

Thank You!