how social and the cloud impact your governance strategy
DESCRIPTION
As organizations look to expand their SharePoint on premises footprint using social, mobile, or cloud based platforms and services, some governance considerations. Presented originally at SharePoint Saturday Virginia Beach 2013 (#SPSVB)TRANSCRIPT
Christian BuckleySharePoint MVP
Metalogix
How Social and the Cloud Impact Your Governance Strategy
Two of the biggest disruptors impacting your organization are Social and Cloud. The latest social and cloud solutions are not yet as mature as your other enterprise platforms, and managing them comes with hidden costs and as-yet-foreseen impacts.
This session will outline key management and governance fundamentals for social and cloud-based collaboration, and help you to ensure that your systems remain scalable, secure, compliant, and manageable.
Share Conference | 2
Main Message
• The rise of the social organization• A shift from infrastructure to cloud• Management and governance practices as our
collaboration platforms rapidly evolve• Questions• Key Points to Take Home
Share Conference | 3
What I’ll Cover
Organizations want adoption and engagement
The Rise of Social
Facebook ≠ enterprise social
An Avanade global study of enterprise social collaboration trends, analyzing the habits of 4,000 users and 1,000 IT and business decision-makers in 22 countries, found that
• Facebook is twice as popular as SharePoint – 73% to 39%• Facebook is also four times more popular that IBM Open
connections (17%) and six times more popular than Salesforce’s Chatter (12%)
InformationWeek article on Avanade study http://ubm.io/17WDTQs
Facebook ≠ enterprise social
Of course…
Although Facebook is used by 74% of organizations surveyed, organizations put SharePoint and Chatter (tied at 23%) at the top of their list of deployments for the coming year
When asked about priorities, Facebook fell to the end of the list
InformationWeek article on Avanade study http://ubm.io/17WDTQs
Small-team collaboration can be fast and effective
While large-team collaboration can be sluggish and siloed
• They surface data• They provide context• They extend the search experience• They are increasingly being viewed as the way in
which people communicate
Why are social tools important?
Where Social Works
Cultural change
Executive adoption
Business alignment
Meaningful measure-
ments
Alignment with structured
collaboration
Social is more than just technology– As Microsoft says, its about
People, Process and Technology
– It’s about solving a business problem – but with an understanding of your cultural needs
“Organizational success with social media is fundamentally a
leadership and management challenge, not a technology
implementation.”
The Social Organization, Bradley and McDonald (Gartner)
The Advent of the Cloud
As SharePoint continues to expand its footprint, companies are demanding flexible architectures to help them better meet internal and external collaboration needs
• Reducing costs
• Reducing headcount
• Doing more with less
• Focusing less on traditional IT activities and more on activities that will help drive the business forward
Why cloud is important to SharePoint customers
43%$6.1 billion48%$9 billion
Total spend 2012
Estimated growth of enterprise spending on cloud in 2013
Spend estimated in 2013
Growth of enterprise spending on cloud in 2012
According to Gartner:
What is driving cloud adoption?
Data anytime, anywhere.
It’s all about self-service.
Bring your own device.
Everything is social.
Built for the business user, not IT.
Risks with the cloud
model
According to a 2013 Forbes survey:
of workers used an unsanctioned cloud service for document storage in the last 6 months
41%87%$1.8
of these workers knew their company had policies forbidding such practices
(billion) estimated annual cost to remedy the data loss
New Mobile Survey Reveals 41% of Employees Are Deliberately Leaking Confidential Data http://onforb.es/18h92Nv
Hang On!
Let’s talk about some real world scenarios
• Office 365 and SharePoint Online
• Microsoft’s solution for Cloud based collaboration– Includes SharePoint, Yammer,
Exchange, Lync, Office Suite, etc.
• Businesses collaborate from virtually anywhere
• World-class hosting and reliability
• Avoid overhead in managing your own infrastructure
Microsoft in the Cloud
Infrastructure maintained solely for customer
On premises or off
Managed by the customer, or by a 3rd party hoster
Private Cloud Hybrid Cloud
Multiple infrastructure options
Both on premises and off premises
Management between customer & 3rd party hosters
Infrastructure shared by multiple customers
Off premises
Managed by 3rd party on behalf of customers
Public Cloud
What about my existing investment in SharePoint?
• Most SharePoint deployments have included customizations to meet critical business needs
– User Management & Administration– Security and Compliance– Auditing, Reporting, Alerting– User Adoption, Records– Branding, etc…
• Consider the business problems you’ve already invested in solving
Maturity of many cloud platforms
Questions you should ask:
What happens with permissions?
What are the storage concerns?
Am I able to meet my auditing and compliance requirements?
What are my reporting options?
Is there real-time monitoring?
Can I enforce governance policies?
How do I manage taxonomy?
What is Governance?
A 2012 CIO survey by Gartner shows an increasing push in collaboration, analytics, and cloud computing. They predict that by 2016, 20% of CIOs in regulated industries will lose their jobs for failing to implement the discipline of information governance successfully.
Governance is not a checklist
It’s not something packaged, purchased, and installed
over a weekend
Governance is about taking action to help your team organize, optimize, and manage your systems and resources.
StrategyBusiness Requirements
Business Need Service
GOVERNANCE
Governance is the set of policies, roles, responsibilities, and processes that guide, direct, and control how an organization's business divisions and IT teams cooperate to achieve business goals.
Identify requirements
Map requirements to SharePoint functionality
Make the difficult decisions
Ongoing operations management
Business Need Service
GOVERNANCE
Everyone wants an easy button
The future of SharePoint,Social, and the Cloud
• Make governance a priority
• Look at your systems holistically (a business view), regardless of where the servers sit (on premises or in the cloud)
• Define what policies, procedures, and metrics are needed to manage your environment, and then look at what is possible across your social tools and platforms
• Clarify and document your permissions, information architecture, templates, content types, taxonomy -- and ownership of each
• Be prepared to regularly iterate on your strategy
Best Practices
+1 425-246-2823
www.Metalogix.com
www.Buckleyplanet.com
linkedin.com/in/ChristianBuckley/
facebook.com/buckleyplanet/
@buckleyplanet