how teachers can bring out the best in their students ... every teacher sho… · how teachers can...

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WHAT EVERYTEACHER SHOULD KNOW © GORDONTRAINING INTERNATIONAL by Dr.Thomas Gordon with Noel Burch TEACHER Should Know TEACHER What Every How teachers can bring out the best in their students. TEACHING THAT WORKS AND TEACHING THAT FAILS Teaching is a universal pursuit— everybody does it. Parents teach their children, employers teach their employees, coaches teach their players, wives teach their husbands (and vice versa), and of course professional teachers teach their students.Adults spend an amazing amount of time teaching young people. Some of that time is richly rewarding because helping kids of whatever age learn new skills or acquire new insights is a joyous experience. It makes one feel good, as a parent,a teacher or youth leader, to contribute to the growth of a child, to give something of oneself to enrich the life of another human being. It is exhilarating to watch a young person take from a teaching relationship something new that will expand understanding of the world or add to his or her repertoire of skills. But as everybody knows, teaching young people can also be terribly frustrating and fraught with disappointment.All too often, parents, teachers, and youth workers discover to their dismay that their enthusiastic desire to teach something worthwhile to young people somehow fails to engender an enthusiastic desire in their students to learn it. Instead, they encounter stubborn resistance, low motivation, short attention spans, inexplicable disinterest, and often open hostility. When young people, seemingly without reason, refuse to learn what adults are so unselfishly and altruistically willing to teach them, teaching is anything but exhilarating. In fact, it can be a miserable experience leading to feelings of inadequacy, hopelessness, sheer exasperation—and, too frequently, deep resentment toward the unwilling and ungrateful learner. What makes the difference between teaching that works and teaching that fails, teaching that brings rewards and teaching that causes pain? Certainly, many different factors influence the outcome of one’s efforts to teach another. But one factor contributes the most—namely, the degree of effectiveness of the teacher in establishing a particular kind of relationship with students. It is the quality of the teacher-learner relationship that is crucial. More crucial, in fact, than what the teacher is teaching, how the teacher does it, or whom the teacher is trying to teach. What teachers or parents should be teaching children and youth is an issue that must be left to others far more experienced in designing curricula, formulating educational objectives, and making value judgments about what is important for young people to learn—at home and in school. In fact, opinions on such matters will vary from home to home, from school to school, and from one type of community to another.

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� whateveryteaChershouldknow ©GordontraininGinternational

bydr.thomasGordonwithnoelBurch

TEACHERshouldknow

TEACHERwhatevery

howteacherscanbringoutthebestintheirstudents.

TEACHing THAT woRks And TEACHing THAT fAils

teachingisauniversalpursuit—everybodydoesit.Parentsteachtheirchildren,employersteachtheiremployees,coachesteachtheirplayers,wivesteachtheirhusbands(andviceversa),andofcourseprofessionalteachersteachtheirstudents.adultsspendanamazingamountoftimeteachingyoungpeople.someofthattimeisrichlyrewardingbecausehelpingkidsofwhateveragelearnnewskillsoracquirenewinsightsisajoyousexperience.itmakesonefeelgood,asaparent,ateacheroryouthleader,tocontributetothegrowthofachild,togivesomethingofoneselftoenrichthelifeofanotherhumanbeing.itisexhilaratingtowatchayoungpersontakefromateachingrelationshipsomethingnewthatwillexpandunderstandingoftheworld

oraddtohisorherrepertoireofskills.Butaseverybodyknows,teachingyoungpeoplecanalsobeterriblyfrustratingandfraughtwithdisappointment.alltoooften,parents,teachers,andyouthworkersdiscovertotheirdismaythattheirenthusiasticdesiretoteachsomethingworthwhiletoyoungpeoplesomehowfailstoengenderanenthusiasticdesireintheirstudentstolearnit.instead,theyencounterstubbornresistance,lowmotivation,shortattentionspans,inexplicabledisinterest,andoftenopenhostility.whenyoungpeople,seeminglywithoutreason,refusetolearnwhat adults are so unselfishly and altruisticallywillingtoteachthem,teachingisanythingbutexhilarating.infact, itcanbeamiserableexperienceleadingtofeelingsofinadequacy,hopelessness,sheerexasperation—and,toofrequently,deepresentmenttowardtheunwillingandungratefullearner.

whatmakesthedifferencebetweenteachingthatworksandteachingthatfails,teachingthatbringsrewardsandteachingthatcausespain?Certainly,many different factors influence the outcomeofone’seffortstoteachanother.Butonefactorcontributesthemost—namely,thedegreeofeffectivenessoftheteacherinestablishingaparticularkindofrelationshipwithstudents.

It is the quality of the teacher-learner relationship that is crucial. Morecrucial,infact,thanwhattheteacheristeaching,howtheteacherdoesit,orwhomtheteacheristryingtoteach.

whatteachersorparentsshouldbeteachingchildrenandyouth isanissuethatmustbelefttoothersfarmoreexperiencedindesigningcurricula,formulatingeducationalobjectives,andmakingvaluejudgmentsaboutwhatisimportantforyoungpeopletolearn—athomeandinschool.infact,opinionsonsuchmatterswillvaryfromhometohome,fromschooltoschool,andfromonetypeofcommunitytoanother.

� whateveryteaChershouldknow ©GordontraininGinternational

iftherelationshipisofahighquality,ateacherwillbeeffectiveinteachinganything—anykindofsubjectmatter,anycontent,anyskills,anyvalues

orbeliefs.history,math,literature,computerskillsorchemistry—allcanbemadeinterestingandexcitingtoyoungpeoplebyateacherwhohaslearnedhowtocreatearelationshipwithstudentsinwhichtheneedsoftheteacherarerespectedbythestudentsandtheneedsofthestudentsarerespectedbytheteacher.

Faceit:evenart,tennis,gymnastics,sculpture,orsexeducationcanbetaughtsothatstudentsarebored,turnedoffandstubbornlyresistanttolearning—iftheteacherfostersrelationshipsthatmakestudentsfeelputdown,distrusted,misunderstood,pushedaround,humiliated,orcriticallyevaluated.

inmostschoolsaveryhighpercentageoftimethatcouldbeteaching-learningtimeistakenupwithstudentproblemsthatteachersarerarelytrainedtohelpsolveorteacherproblemscreatedbyreactiveorrebelliousstudentswhomteacherscannotcontrol.

ourgoalistoofferteacherssomeskillstheycanusetoenlargetheteaching-learningtime.

CommuniCATion: THE link BETwEEn TEACHER And lEARnER

itisessentialtozeroinonthefactthatteachingandlearningarereallytwodifferentfunctions—twoseparateanddistinctprocesses.nottheleastofthemanydifferencesbetweenteachingandlearningisthattheprocessofteachingiscarriedoutbyonepersonwhiletheprocessoflearninggoesoninsideanother.obvious?ofcourse.Butworththinkingabout.Becauseifteaching-learningprocessesaretoworkeffectively,auniquekindofrelationshipmustexistbetweenthesetwoseparateorganisms—somekindofaconnection,link,orbridgebetweentheteacherandthelearner.ittakescommunicationskills forteacherstobecomeeffectiveinmakingthoseconnections,creatingthoselinks,andbuildingthosebridges.theseessentialcommunicationskillsactuallyarenotverycomplex—certainlynothardforanyteachertounderstand—althoughtheyrequirepracticelikeanyotherskill,suchassinging,skiing,writing,orplayingamusicalinstrument.nordothesecriticalcommunicationskillsplaceunusualdemandsonteacherstoabsorbvastamountsofknowledgeaboutthe“philosophyofeducation,”“instructionalmethodologies,”or“principlesofchilddevelopment.”onthecontrary,theseessentialskillsprimarilyinvolvetalking—somethingmostofusdoveryeasily.sincetalkcanbedestructivetohumanrelationshipsaswellasenhancing,talkcanseparatetheteacherfromstudentsormovethemclosertogether.again,obvious.Butagain,worthfurtherthought.Fortheparticulareffectthattalkproducesdependsonthequality ofthetalkand

ontheteacher’sselectionofthemost appropriate kind of talk fordifferentkindsofsituations.teachereffectivenessrequiresanadditionalsetofskills,anextrasensitivity,anextraaccomplishment—namely,theabilitytofostertwo-waycommunication.

TEsTEd skills, noT VAguE ABsTRACTions

hundredsofthousandsofteachersthroughouttheunitedstatesandinmanycountriesaroundtheworldhavelearnedthesecommunicationskillsandmethodsinourprogramcalledteachereffectivenesstraining(t.e.t.).thisprogramfocusesonpracticalthingsthatteacherscansayanddoeverydayintheclassroom,notonabstracteducationalconcepts.

experiencewithteachersint.e.t.classeshasmadeussomewhatcriticaloftheformaleducationofmostteachers;itseemstofamiliarizethemwithterms,ideas,andconceptswithoutprovidingthemwithpracticalwaystoputtheseabstractionstoworkintheclassroom.wearetalkingaboutsuchconceptsas“respectfortheneedsofstudents,”“affectiveeducation,”“classroomclimate,”“freedomtolearn,”“humanistic

“what makes the difference between

teaching that works and teaching that fails?...

it is the quality of the teacher-learner relationship

that is crucial.”

“if the relationshipis of a high quality, a

teacher will be effectivein teaching anything—

any kind of subject matter,any content, any skills,any values or beliefs.”

� whateveryteaChershouldknow ©GordontraininGinternational

education,”“theteacherasaresourceperson,”“two-waycommunication,”andthelike.

int.e.t.suchideasandconceptsaregiven operational definitions—they are defined in terms of specific operations,thingsteachersactuallycan do, specific messages they can communicate.

skills foR REsolVing ConfliCT

takeforexampleaconceptmostteachershaveheardoverandoveragainintheirtraining—“respectfortheneedsofthestudent.”yetmanyteachers don’t know what specific operationstheycanperformthatwouldshowrespectfortheneedsofstudents.itbecomeseminentlyclear,however,howtheycanmakethatconceptrealwhentheylearnaboutMethodiii,theno-loseMethodofresolving conflicts between teachers andstudents.Methodiiiisasix-stepprocess:teacherandstudentsproblem-solveuntiltheycomeupwithasolutionthatpermitstheteacher’sneedstobemet(respected)andthestudents’needstobemet(respected),too.Method III offers teachers a specific tooltheycanuseeverydayforinsuringthattheirstudents’needsarerespectedwithoutteacherspayingthepriceofhavingtheirownneedsfrustrated.int.e.t.,respectforstudents’needsbecomessomethingmorethananabstractionforteachers—theyactuallylearnhowtobringitoff.

thesameistruewiththeconceptof“democracyintheclassroom.”t.e.t.showsteacherstheskillsandproceduresrequiredtocreatealivingdemocracythroughtheclassroomrule-settingmeetingin

whichallmembersoftheclass,includingtheteacher,participateindeterminingtheruleseveryonewillbeexpectedtofollow.t.e.t.alsooffersteachersworkablealternativestothetraditionaluseofpowerandauthority(whichis,ofcourse,theantithesisofdemocraticrelationships).

Forexample,inmanyelementaryschoolclassroomsstudentsworkinsmallgroupsoronindividualprojectswhiletheteacherworkswithanothergrouporperson.inthecourseofgettingjobsdone,workcompleted,individuals and groups conflict with eachother.studentsworkingonanartprojectmaketoomuchnoiseforanothergrouptoconcentrateonareadingassignment.theteacherisdistractedbythemovementofstudentsastheygetmaterialsandbooksfromstorageareas.

teacherstrainedinMethodiiiseethesesituationsasopportunitiestoteachdemocraticliving,viewthemnotasstrifetobeavoided,butasproblemstobesolved.aMethodiiiscenariomightgosomethinglikethis:

Teacher: (loudly)heyclass!i

wouldlikeyoutostopwhateveryouaredoingrightnow.i’mhavingaproblemhearinginmygroupandinoticethatsomeofyouareyellingateachothertoquietdown.ican’tteachthewaythingsaregoingandiamguessingyou’regettingupsettoo.

danny: yeah!howcanwegetourreadingdonewhenthey(pointsattheartgroup)keeptalkingandmakingallthatnoise?

maria: well,whatarewesupposedtodo?ifwecan’ttalkabouttheprojecthowarewesupposed to finish it?

Julian: andlorikeepsbumping

intomydeskwhenshegetsthestuffoutofthesciencecupboard.

kyle: (toteacher)ihavetogoalmostrightthroughyourgrouptoshelvethelibrarybooks,thenyoustareatmelikeiwasdoingsomethingwrong.

Teacher: youfeelkindoftrapped,isthatitkyle?

kyle: yeah,andifidomyjobyouglareatme.

Teacher: well,itlookstomeasifourproblemisthatweareallgettingineachother’swaywithoutintendingto.itseemstomethatwemightrearrangetheroomorchangethingsaroundtokeepthatfrom

“in most schools, a very high percentage of time that could be teaching-

learning is taken up with student problems that teachers are rarely trained to help solve or

teacher problems created by reactive or rebellious students whom teachers

cannot control.”

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happening.doyouguyshaveanyideasaboutthat?

katie: well,theartgrouphastoworkbythesink,butwecouldputthoselibrarybooksbackhereontheseshelvesoryoucouldmoveyourgrouptothattableontheside.

Teresa: ...andwecouldmovethesciencestufftothatothersidewherenobodysits.it’stoohardtogetoutofhere(pointstopresentlocation)anyway.

Teacher:letmewritetheseideasdownontheboardsowedon’tforgetthemlater.

severalotherideasthenemergefromtheteacherandgroupabouthowtheycouldchangetheirclassroomenvironmenttoeliminatethemostpressingproblems.

Teacher:wow...wecameupwith

alotofideasforchange,didn’twe?arethereanyoftheseideasthatyoudon’tthinkwillwork?

A few are crossed off as conflicting withothersornotpractical.

Teacher:ilikealloftheseideasandi’mreadytotrythem.whataboutyouall?

Class: (agrees)

allofthetasksareassignedandtherearrangementproceedsimmediately.

Teacher: nowthatwehavechangedthingsaround,let’sseeifwecangetourworkdonewithoutallthetroublewehadbefore.ifweneedtowecanmakesomemorechanges.ithinkicandomyjobnowandifeelgoodaboutourproblem-solving.iappreciateyourcooperationandideas.

skills THAT HElpsTudEnTs gRow

student“growthanddevelopment”aregoalstowhichallschoolsandallteacherswholeheartedlysubscribe.yettheteachingmethodsusedbymostteachersandsanctionedbymostschooladministratorsallbutinsurethatstudentswillremaindependent.insteadoffosteringthegrowthofresponsibility, teachersandadministratorsdictateandcontrolstudentsofallagesasiftheywerenottobetrustedtotakeresponsibilityforthemselves.insteadofencouragingindependence,schoolsactuallyreinforcestudents’dependenceontheirteachers—fordeterminingwhattheyshouldlearn,howtheyshouldlearnit,whentheyshouldlearnit,and,ofcourse,howwelltheylearnit.it’snotthatteacherswantstudentswhoaredependent.it’smorethat

theyhavenotbeentaughttheskillsandmethodsbywhichapersoninhisorherrelationshipwithothers,canfosterself-direction,self-responsibility,self-determination,self-controlandself-evaluation.suchqualitiesarenotdevelopedaccidentally;theymustbenurturedanddeliberatelyfosteredbyparentsandteachers.

int.e.t.weshowwhatcanbedonetomakegrowthanddevelopmenthappen,ratherthanremainanemptyideal.Forexample,teacherscanlearnhowtouseactivelistening,acounselingskillthatwillgreatlyincreasetheireffectivenessinhelpingstudentswithproblemsthatinterferewithlearning.Butthishelpisgiveninawaythatenablesthe student to find his or her own solution, asopposedtobeinggivensolutionsorsuggestions—thetypicalwaymostteachersrespondtostudentproblems.whenstudentsareallowedtokeeptheresponsibilityforsolvingtheirproblems,theoutcomeisanincrementofgrowthtowardself-responsibility and self-confidence.inthefollowingmeetingbetweenastudentandherteacher,notehowtheteacherskillfullykeptresponsibilitywiththestudentbyusingactivelistening—awayofrespondinginwhichthelistenerfeedsback or “reflects back” messages ofthesender.theclasshadbeenstudyingterrorism,andthestudenthadbeengivenanassignmenttowriteathemeonanyaspectofit.

student: icameintoseeyoutogetyourideasaboutwhatishouldwriteaboutinmypaper.

Teacher:you’reuncertainaboutwhattopictochoose,isthatright?

“method iii offers teachers a specific tool

they can use every day for insuring that their students’ needs are respected without

teachers paying the price of having their own needs

frustrated.’

� whateveryteaChershouldknow ©GordontraininGinternational

student:yeah.i’vebeenstressedoutaboutthisfordays,butistillhaven’tcomeupwithanything.iknewyou’dhaveanidea.

Teacher:you’vereallystruggledwiththis,butnoprogressyet.

student:whathaveotherstudentswrittenonthatmadeareallygoodtheme?

Teacher:youwantatopicthatwouldmakeanexceptionallygoodtheme,right?

student: yeah.ijusthavetogetan“a”onthispapersothatigetan“a”inthecourse.

Teacher: itsoundslikeyou’refeelingsomestrongpressurestogetan“a”inthiscourse.

student:i’llsay!Myparentswouldreallybeupsetifididn’t.theyalwayswantmetodoaswellasmyoldersister.she’sreallyabrain.

teacher:youfeeltheyexpectyoutobejustasgoodasyoursisterinschool.

student: yeah.Buti’mnotlikeher.ihaveotherinterests.iwishmyparentswouldacceptmeforwhatiam—i’mdifferentfromrachel.allsheeverdoesisstudy.

Teacher: youfeelyou’readifferentkindofpersonthanyoursisterandyouwishyourparentsrecognizedthat.

student: youknow,i’venevertoldthemhowifeel.ithinkiwillnow.Maybethey’llstoppushingmesohardtobeastraight-astudent.

Teacher:you’rethinkingmaybeyoushouldtellthemhowyoufeel.

student: ican’tlose.andmaybeit’dhelp.

Teacher: everythingtogain,nothingtolose.

student: right.iftheystoppedpushingme,iwouldn’thavetoworrysomuchaboutmygrades.imightevenlearnmore.

Teacher: youmightgetevenmoreoutofschool.

student: yeah.thenicouldwriteapaperonsomethingi’minterestedin.thanksforhelpingmeout.

Teacher:anytime.

Byrefrainingfromgivingthistroubledstudentasolutiontoherproblem(suggestingatopicorgivingadvice),thisteacheremployedoneofthet.e.t.skills—activelistening.theresultwasthatthestudentgotdowntothedeeperproblem(parentalpressure)andeventuallycameupwithherownstrategyfortryingtosolveit.inthisbriefinteraction,theteachercontributedfar more significantly tothegrowthofthisstudentthanifshehadnotusedtheactivelisteningskill.

research—literallyvolumesofit—hasshownhowcriticallisteningisinfacilitatinglearning.hereagain,everyparentandteacher,withafewunfortunateexceptions,isbiologicallyequippedtolistenandwellpracticedintheactoflisteningtowhatkidscommunicate.theydoiteveryday.yetwhattheythinktheyhearisnotnecessarilywhatthelearneristryingtocommunicate.activelisteningisasimplemethodbywhichyoucancheckontheaccuracyofyourlisteningtomakesurethatwhatyouheariswhatthestudentreallymeant.atthesametime,itwillprovetothestudentthatyouhavenotonlyheardhimorherbuthaveunderstood.

skills THAT HElpsTudEnTs REspECTYouR RigHTs

Parenthetically,therearetimeswhenitisveryinappropriatetolistentokids.whenyouareteachingthemsomethingintheclassroomorathome and you find their behavior disruptiveorunacceptable,thehackneyedadvice,“Beagoodlistener,”shouldbeignored.atsuchtimesyoumustsendyourownstrongmessageinstead,confrontingthestudentswithhowtheyareinterferingwithyourrights.thereisa

way,however,foryoutosendsuchamessagewithlittleriskoftheirfeelingsquelched,putdown,orevendefensive.

“when students are allowed to keep

responsibility for solving their own problems, the outcome is an increment

of growth toward self-responsibility and self-

confidence.”

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theveryterm“confronting”oftenhasanegativeconnotationsinceitisusuallyassociatedwiththekindsofmessagesthat,insomeway,denigratethereceiver.inteachereffectivenesstrainingwecallthesemessagesyou-Messagessincetheyinvariablycontaininformationaboutthepersonbeingconfronted.teacherslearnawayoftalkingtostudentsthathasamuchgreaterprobabilityofgettingthemtochangetheobjectionablebehaviorandatthesametimepreserveorenhanceself-esteemwhilemaintainingahealthyrelationship.thesemessagesarecalledi-Messagesandcontaininformationabouttheteacher(sender)ratherthanthestudent(receiver).

herearetwosituationswithexamplesoftypicalyou-Messagesandthemoreeffectivei-Messages:

situation i: Johnandleoaretalkingloudlyenoughtointerrupttheteacher’sconcentration.

You-message: leo!youandJohnloweryourvoices!

i-message: leo,whenyouandJohntalkthatloudlyigetdistractedandlosemyconcentration.

situation ii: Monicaisrepeatedlylatetoclass.

You-message: atyourage,Monica,youshouldbeabletotakemoreresponsibilityforyourself.

i-message: whenyou’relatetoclassihavetostopwhatiamdoingandcorrecttheabsencereportandi’mgettingirritatedaboutit.

onE pHilosopHY foR All AgEs And TYpEs of sTudEnTs

Mostbooksaboutteachingimplythatdifferentskills,strategies,andmethodsarerequiredforeachofthevariousagesofstudents—asifadifferentpedagogywererequiredbyteachersforeachagebracket.teachingpreschoolers,itissaid,isverydifferentfromteachinghighschoolstudentsorsixthgraders,andsoon.whileitistruethatthevariousdevelopmentalstagesofchildrenmustbetakenintoconsiderationindeterminingmaterialsandeducationalexperiences,thebasichumanrelationshipbetweenteacherandstudentremainsthesame.

theskillsandmethodsint.e.t.areequallyusefulandapplicableforeffectiveteachingofstudentsofallages,uptoandincludingcollegestudents.teachersneednotlearnonesetofskillsforpreschoolers,anotherforelementarystudents,anotherforstudentsinjuniorhighschool,etc.

ourphilosophyisthatstudentsofwhateveragearehumanbeings,andwiththeirteacherstheywilldevelophumanrelationships,goodorbad,dependingonhowtheyaretreatedbytheirteachers.

similarly,wefeelfartoomuchemphasishasbeenplacedonotherdifferencesamongstudents—theircolor,theirethnicorigins,theiriQs,theirabilities,andthesocialandeconomicstatusoftheirfamilies.thisuniversalpracticeofclassifying,testing,evaluating,labeling,andstereotypingstudentsseemsnotonlyunnecessarybutharmful.ithasbroughtintoschoolsawayofthinkingaboutstudentsnotunlikethewaymanyphysiciansviewtheirpatients—e.g.,myallergypatient,myheartproblem,myulcerpatient.toooftenschoolsseetheirstudentsnotaspersonsbutasfacelesscases:underachievers,gifted,culturallydeprived,economicallyhandicapped,highorlowiQ,hyperactive,emotionallydisturbed,highorlowpotential,andsoon.theharmfuleffectsofsuchdiagnosingandsubsequentgroupingofstudentshasbeenproveninanumberofresearchstudies.theseclearlydemonstratethatsuchgroupingsnotonlylowerstudents’self-conceptsbutalsobiasteachers’expectationsandhencelowerthequalityofinstruction.

actually,therearefarmoresimilaritiesthandifferencesamongstudents. All are human beings, first ofall.allhavehumancharacteristics,humanfeelings,humanresponses.teachereffectivenesscanthereforebebasedonageneraltheoryofhumanrelationships.allkidsgetturnedonwhentheyarereallylearning,andgetboredwhentheyarenot.allstudentsfeeldiscouragedwhentheyareputdowniftheyhavedonepoorlyorhavefailed.allkidsdevelopself-defeatingcopingmechanismstodealwithteachers’useofpower.allkidshaveatendencytowanttobedependent,yetstruggledesperatelyforautonomy;allkidsgetangryandretaliative;allkidsdevelopself-esteemwhentheyachieveandloseitwhentheyaretoldtheydon’t

“Teachers learn a way of talking to students that has a high probability

of getting them to change objectionable behavior and at the same time preserve

their self-esteem while maintaining a healthy

relationship.”

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achieveenough;allkidsvaluetheirneedsandprotecttheircivilrights.

theskillsandmethodsint.e.t.aredesignedforthishomogeneityofstudents. This is why teachers find t.e.t.asusefulforachildlabeled“academicallychallenged”asforonelabeled“gifted,”forastudentfromalow-incomefamilyasforaonefromawealthyfamily,foranafricanamericanstudentaswellasaCaucasianstudent.theactivelisteningskill,forexample,willworkwonderswithallkindsofkidsbecauseallkindsofkidsneedtobeheard,understood,accepted.thei-Messagetechniqueforconfrontingstudentswhoareinterferingwiththeteacher(orotherstudents)willgreatlyreducethedefensivenessofallkindsofstudents,becauseallstudentsdefendthemselveswhenattackedandputdown.

wHAT To do ABouT THE disCiplinE pRoBlEm

noquestionaboutit,theissueofdisciplineisonethateveryteacherhastoface.

Mostnewteachershopetheyneverwillhavetodiscipline,becausetheyarecertainthatasteacherstheyaregoingtobesocompetentandstimulatingthattheneedfordisciplinewillseldomarise.Mostexperiencedteachershavelearnedthatwhiletheymustdiscipline,theyactually find itodious,aswellasinadequate.theywanttoteach,notdiscipline.asteachers,theywantthesupremesatisfactionofseeingtheirlearnerslearn.whatgoeswrong?whydosomanyteachersspendsomuchoftheirteachingtimetryingtomaintaindisciplineintheclassroom?ouransweristhatteachers,byand

largerelytooheavilyonthreatsofpunishment,onactualpunishment,oronverbalshamingandblaming.thesemethodssimplydonotworkwell.repressive,power-basedmethodsusuallyprovokeresistance,rebellion,retaliation.evenwhentheydobringaboutachangeinastudent’sbehavior,theoldbehavioroftenrecurstheminutetheteacherleavestheroomorgoestotheboard.

int.e.t.,teacherslearnalternativestopowerandauthority—methodsthatactually give them more influence, not less.theylearnhowtoconducttherule-settingmeetinginwhichtheyinvolveallthestudentsinsettingtheclassrulesandregulations.oneresultofsuchmeetingsisthatstudentsaremuchmoremotivatedtofollowtherulesbecausetheyseethemastheirrules,notjusttheteacher’s.anotherbenefit from these rule-setting meetingsisthatteachersspendlesstimehavingtoactasenforcersofrules.

whenteachersbecomeskilledinusingnon-powermethodstoachievedisciplineandorder,theyfind themselvesusingawholenewlanguageintalkingaboutdiscipline.thetraditionallanguageofpowerisreplacedbythelanguageofnon-power.teachersreportagradualreductionintheiruseofsuchtermsascontrol,direct,punish,threaten,settinglimits,policing,enforcing,layingdownthelaw,beingtough,reprimanding,scolding,ordering,demanding,andsoon.eventheterm“discipline”tendstodropoutoftheirvocabulary.inplaceofsuchterms,teachersbeginusinganewvocabulary—e.g.,problem solving, conflict resolution, influencing, confronting, collaboration, cooperation,jointdecisionmaking,workingoutcontractswithstudents,

obtainingmutualagreements,negotiating,meetingneeds,workingthingsout.

whenteachersforegousingpowerandauthority,theyceaseusingthelanguagerequiredtoadministertheold,ineffectivetypeofdiscipline.theybegintousethewordsandtermsoftheirotherrelationships,wherenon-powermethodsareabsolutelynecessarytomakethoserelationshipsmutuallysatisfying,e.g.,thehusband-wife,friend-friend,colleague-colleaguerelationships.whatteacherswouldeverspeakof“disciplining”theirspousesorfriends?intheirmarriagesorfriendships,rarelywouldteacherseventhink,letalonespeak,insuchtermsasgivingorders,commanding,reprimanding,punishing,settinglimits,makingrules.thereasonisobvious:teachersknowthatpowerandauthorityinevitablydestroythoserelationships.Powerandauthoritywilljustassurelydestroyteachers’relationshipswithstudents.

How To REsolVE THE AuTHoRiTARiAn-pERmissiVE ConTRoVERsY

asmostparentsandteachersknow,acontroversyhasbeenragingforyearsinschooldistrictsineverypartofthecountryoverwhetherschoolsshouldbestrictorlenient,traditionalorprogressive,student-centeredorteacher-centered,conservativeorliberal,authoritarianorpermissive.thispervasivecontroversyneverseemstogetresolved;itconstantlyemergesasafundamentalissuethatpolarizesparents,teachers,administrators,andthemedia.schoolboard members run for office on platformsthatproclaimeithertheirconservativeortheirliberalstancetowardschools.Candidatesforstatesuperintendentareoftenstereotyped

� whateveryteaChershouldknow ©GordontraininGinternational

as right-wing or liberal. Parents fight inP.t.a.meetingsoverwhethertheschoolsaretoopermissiveortoostrict.administratorsadmitbeingharassedbyparentswhofeeltheyaretooprogressiveaswellasbyparentswhoareascertaintheyaretooconservative.Bondissuesarewonorlostovertheissueofwhethertheschoolsystemistoofarrightortoofarleftofthemajorityvaluesofthecommunity—particularlywhenitcomesto“authorityversusfreedom”indealingwithstudents.t.e.t.cutsthroughthiscontroversy.itexposesbothofthetwopolarpositionsasdestructivephilosophies,notonlyindealingwithyoungpeopleinschoolsbutinallhumanrelationships.Bothpostures,underwhateverlabel,are“win-lose”approachesandpower-basedphilosophies.thosewhoadvocatestrictness,strongauthorityandregimentationwantadultstodirectandcontrolstudentsbyusingthepowerandauthoritythatadultspossess.thosewhoadvocatepermissivenessandfreedomforkidsintheschoolsunwittinglyareoptingforconditionsinwhichstudentsarepermittedtousetheirpowerandmakelifemiserablefortheirteachersandadministrators.whicheveroneoftheseschoolsofthoughtprevails,somebodyisboundtolose.

t.e.t.presentsanalternativetothetwowin-losephilosophies.teacherslearnhowtoestablishandmaintainrulesandorderintheclassroomwithout using their power. teacherswillalsolearnabouttheinevitablepricetheyhavetopayforbeingeitherpermissiveorstrict—student-centeredorteacher-centered.itisourhopethatthisno-loseMethod,which replaces conflicts in the classroomwithcooperationandmutual respect, will finally help to

endthisunproductivecontroversythathasneedlesslykeptparentsandschoolpeopleateachother’sthroatsforoverahalfcentury.

Building BETTER RElATionsHips

letussayitagain:whatgoesonbetweenteachersandstudentswillbedeterminedmorebythequalityoftheirrelationshipsthanbyanyotherfactor.

thechallengeforteachersistoimprovethequalityoftheserelationshipsinordertobringoutthebestintheyoungpeopletheyteach.