How to activate the X-Call user licence

User guide to set up and activate the user licence code in 5 easy steps for:

X-Call version 2.0

www.jayex.com Healthcare Training Jayex Technology LimitedVersion 2.10.1 X-CallFeb 2010

Contents A step by step guide to activate the user licence key in supported products

Approximately one month before the expiry of your product licence you will see a message advising you that the product licence needs renewing.

If you have not received an invoice, please contact Jayex at “accounts@jayex.com” as soon as possible to ensure continuity with the product and your appointment system.

Step 1

Once you have received your new licence, which will have been supplied by email or post, open the X-Call Reception software from your desktop.

Select “Settings” and “Login

Step 2

You will see a “Login” box requesting a password

Step 3

Enter ‘jayexreg’ as your password, if entered correctly the login box will disappear.

j a y e x r e g (lower case, no spaces)

Step 4

Select “ Help” then “Register X-Call” from the Help menu

Step 5

The “X-Call Registration” window will appear.

Erase the expired licence key and enter your new key which will have been emailed or given to you by a Jayex support representative.

After entering your new licence key, click on the “Register” button.

Congratulations.

You will now see a confirmation box detailing your new licence date. If you have any difficulty in registering, please email support@jayex.com

NB. If you are unsure of your software version or for a quick view of when your product is registered to, select “ Help” then “About X-Call” from the Help menu to see the screen below.

NB. Further information, product details and updates on support manuals can be found on www.jayex.com/support