how to archive cost-savings in operations by means of

How to archive cost-savings in operations by means of digitalization

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AVIATAR – Technical Operations Suite

Confidential, Copyright © 2021 All rights reserved.

Agenda

Introduction

Condition Monitoring

Digital Logbook

Customer-centric product development

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Digitalization is the only game-changer for TechOps in this decade

2010 - 2021 2021 - 2030 2030 - 2040

Air

cra

ft e

ffic

ien

cy

CurrentNewGenAircraft

NextGenAircraft

Digitally optimizedoperations

> 30 % growth of the MRO industry data-driven maintenance and monitoring

52 % of total airline operating costs are directly or indirectly affectedby MRO services

50 x more data is being generated by new aircraft types (e.g. A350 & 787)


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Page 3Confidential, Copyright © 2021. All rights reserved.

Analytics/Digital Solution Landscape


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Page 4Confidential, Copyright © 2021. All rights reserved.

Airlines In-House

Techno-Firms

Start-Ups

OEMs

Independent Platforms

AVIATAR provides the quantum leap into digital TechOps

3300

Multi-fleet ready & unique data combinationof airline operation expertise, data science, engineering knowledge and maintenance, climate & flight data

Independence and partnerships beyond LHTCollaborations and services with and from airlines, OEMs andMROs all via one Interface

Control, Choice & Competition Full ownership of your data, full choice who access your data & no limitation to solutions provider

Process automation & seamless integration of existing system landscape and M&E systems within our group‘s network and beyond

Customer-centric development thanks to prioritization of more than 800 user feedbacks within the AVIATAR user community

MONITOR & DETECT

CONDITION

MONITORING

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Monitor your fleet and reveal your correlations


Faster and more efficient troubleshooting

Visualization of all relevant indicators regarding aircraft status and flight schedule

Combination of health data with work orders and position data

WHAT IS HAPPENING?

WHY DID IT HAPPEN?

Event Analytics

Detection of fault patterns

Fast identification of root causes and detection of structural problems

Comparison of specific parameters and fault messages over time and different tail signs

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Reduce severity of incidents, minimizing ground time & costs


Visualize

Insights

Analyze

Respond

Integrate

A/CFleet ATA ch.

Faults, warnings

Correctiveactions

Trouble shootingmanual via AirnavX, BOEING Toolbox

Customizablealerts

Work orders

Position data

Detection of faulty system

Correlations between…

M&E System e.g. AMOS, TRAX

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CONDITION

MONITORING DEMO

Reduce severity of incidents, minimizing ground time & costs

World-wide access on condition

Improve time management

Reduce severity of incidents

Minimize ground time and costs

Ensure efficient operation

BenefitsCondition Monitoring

Visualize

Insights

Analyze

Respond

Integrate

A/CFleet ATA ch.

Faults, warnings

Correctiveactions

Trouble shootingmanual via AirnavX, BOEING Toolbox

Customizablealerts

Work orders

Position data

Detection of faulty system

Correlations between…

M&E System e.g. AMOS, TRAX

Advantages

Browser-based application

Integration of M&E systems

Different A/C Types in one solution

Early detection of faulty systems

Trigger work orders

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Condition Monitoring is easy to connect & you stay in control of yourdata

FlightOps

M&ESystem

AMOSTRAXSAP…

Trigger work orders

TIMELINE

Solutions Customer Week 1 Week 2 … Week 4

Condition Monitoring 4-8h CUSTOMER LHT

A/C Data:

Fault messages

ACMS messages

OOOI Telexes

M&E Data:

Workorder

Aircraft Counters

Technical Docs:

MEL

Maintenance Manuals

ETOPS relevant events

Ground System data:

MVT Telexes

SSM Telexes

ASM Telexes

DIV Telexes

SSIM Files

ACARS

MAIL

REST

Control Choice Competiton

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TECHNICAL

LOGBOOK

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Technical logbook – why, how and what

WHY?

• Replace time consuming manual handwriting, scanning and archiving

• Avoid costs due to paper archives• Avoid an error prone process and the risk of

unreliable data due to bad hand writing• Possibility to provide trend analytics

HOW? WHAT?• Capture technical issues during flight

and on ground• Enable seemless pilot to maintenance

collaboration• Provide pilots with access to aircraft

status anywhere, any time

• Analysis of customers cockpit -, CAMO– and maintenance processes

• Define requirements of local aviationauthority

• Adaption of software• Onboarding testing – feedback from

pilots, mechanics, authority and CAMO

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Technical logbook - one solution fits all your requirements

Your Backup requirements

Your hardware and system requirements

USB drive Cloud PaperAircraft

Interface Device

Your crew requirements

A/C bounded devices

Personal devices

Different operating systems (iOS, Android, Windows)

Cockpit Crew Cabin Crew Maintenance Crewe.g. handling of EFB

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Technical logbook - current feature set

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Briefing modeReview and work on open and

deferred items

On-ground modeDefer or solve items just in time, prepare and collect data for take

off

On-ground modeClarification of open items and

acceptance of aircraft

Flight modeCreation of complaints and

reporting of unusual incidents

Briefing modeReview current aircraft status and

complaint history in advance

COCKPIT MODE

CABIN MODE

MAINTENANCEMODE

PRE-FLIGHT SHORTLY BEFORE TAKE-OFF DURING FLIGHT

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eTLB

DEMO

Technical logbook – benefits

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Reduce manual efforts by up to 80%

Decrease turnaround times and costs with seamless pilots-to-maintenance crew collaboration by up to 75%

Achieve 50% reduction in average defect closing time

Platform independence: works with any hardware device (e.g. tablet, iPad, smartphone and desktop computer) Independent from back-office solution

Seamless AMOS integration including read and write permissions

Improvement of data quality and increase of transparency

Developed with Pilots and Mechanics to ensure operational excellence

Highest degree of customization due to modular set-up and programming

Customer-centric product development driven by our community

800feedbacks

within 1 year

More then

More then

600users

40%featureideas

Prioritizing users’ change requests within user

community to involve them in the product

development roadmap

Interactive webcasts with potential & existing

customers to enable customer-to-customer

interactions and best practice sharing

Feedback button as unique selling point and

basis for customer-centric product

development

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Implementation of change requests after community votings

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Tracking function in Condition Monitoring implemented after feedback was given

The implemented tracking function shows which alerts are still open or already takencare of and which engineers were working on the items

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