how to coach traditional managers into agile and lean

17
How to coach traditional managers agile lean into agile and lean Henri Kivioja Head agile coach

Upload: henri-kivioja

Post on 09-May-2015

2.222 views

Category:

Business


0 download

DESCRIPTION

Riga Agile Day 2012

TRANSCRIPT

Page 1: How to coach traditional managers into Agile and Lean

How to coach traditional managers

agile leaninto agile and lean

Henri KiviojaHead agile coach

Page 2: How to coach traditional managers into Agile and Lean

Lean-agile enterprise

RealityRealityRealityReality

Roadmaps

Reporting

planning

Cost

BUSINESSBUSINESSBUSINESSBUSINESSAdaptationAdaptationAdaptationAdaptation

value

Flexibility

Efficiency

Traditional

management

Traditional

management

Ericsson Internal | 2012-03-10 | Page 2

Cost

Missing customer

interaction

Ericsson finland lean-agile transformation

Quality

Empowerment

trust

Business agility

Agile manager

Page 3: How to coach traditional managers into Agile and Lean

Complextelecomproduct

Complextelecomproduct

significantinstalled

base

significantinstalled

base

STarting point

Ericsson Internal | 2012-03-10 | Page 3

10+ years of

development

10+ years of

development

Large distributed

multisite development

Large distributed

multisite development

Page 4: How to coach traditional managers into Agile and Lean

WHY change?

Improve responsivenessImprove responsiveness

Create most valueCreate most value

Ericsson Internal | 2012-03-10 | Page 4

Improve responsivenessImprove responsiveness

EMpower peopleEMpower people

Build quality inBuild quality in

Page 5: How to coach traditional managers into Agile and Lean

Change in almost everything!Big projectsBig projects Decoupled development and

flexible releasesDecoupled development and flexible releases

System/design/testsilo organization System/design/testsilo organization Teams in e2e flowTeams in e2e flow

Individual officesIndividual offices Team spacesTeam spaces

Ericsson Internal | 2012-03-10 | Page 5

Narrow & specialized competencesNarrow & specialized competences

Broader competences and continuous learningBroader competences and continuous learning

Individual accomplishmentIndividual accomplishment Team successTeam success

Following a defined & detailed processesFollowing a defined & detailed processes Lean-Agile ThinkingLean-Agile Thinking

Top down controlTop down control More people initiative and self organizationMore people initiative and self organization

Page 6: How to coach traditional managers into Agile and Lean

Traditional management?

Ericsson Internal | 2012-03-10 | Page 6

Page 7: How to coach traditional managers into Agile and Lean

Coaching in context

Coaching

Lean-AgilePractitioner

CoachingTeaching

Ericsson Internal | 2012-03-10 | Page 7 Modified from Lyssa Adkins

Leader

Catalyst

Stance

Technical Mastery

Transformation Mastery

BusinessMastery

MentoringFacilitating

Page 8: How to coach traditional managers into Agile and Lean

Coaching at ericsson finland

First ScrumMasters

Initial Team LevelLearnings

Only few managers

Coaching for the whole Ericsson

Enterprise LevelLearnings

Coaching For AllTeams

Organizational Learnings

Ericsson Internal | 2012-03-10 | Page 8

Only few managersinvolved

Initial Communities

Identification of Organizational levelCoaches

Resistance inMiddle

Management

Networked Organization

All managers wereAffected

CoP culture

Organizational Coaches

Page 9: How to coach traditional managers into Agile and Lean

Empowerment happens when people and teams

take full responsibility of improving their process

Empowerment happens when people and teams

take full responsibility of improving their process

Empowerment, a buzzword?

Ericsson Internal | 2012-03-10 | Page 9

improving their processimproving their process

IT�s all about people!IT�s all about people!

Page 10: How to coach traditional managers into Agile and Lean

EMpower and Engage!

Ericsson Internal | 2012-03-10 | Page 10

It’s all about people!It’s all about people!It’s all about people!It’s all about people!

Page 11: How to coach traditional managers into Agile and Lean

Areas that need to be touched

› Decision-Making– Technical Decisions are to be done in the teams where is also the expertise

– Coach managers to garden and make organizational and inter team level decisions where needed.

› “Art of management”

Ericsson Internal | 2012-03-10 | Page 11

› “Art of management”– Management is dead, long live leadership?

› Team constellation and dynamics– Co-operation with coaches and management

› Feedback and rewarding› Where is HR?

Page 12: How to coach traditional managers into Agile and Lean

My Leadership team

Reporting and planning

based approach

Ericsson Internal | 2012-03-10 | Page 12

Community Enabler

Big Picture Responsibility

Culture fostering and garderning

Page 13: How to coach traditional managers into Agile and Lean

From first line to middle managers

› Senior management support is crucial (sponsor)› Middle managers have worked hard to get to the position -> challenging does not work

› Coach needs to be accepted

Ericsson Internal | 2012-03-10 | Page 13

– Experience– Professionalism– Personality

› “Get one on your side and rest will follow”› Pressure coming from top and bottom

Page 14: How to coach traditional managers into Agile and Lean

Lean-agile enterprise

RealityRealityRealityReality

Roadmaps

Reporting

planning

Cost

BUSINESSBUSINESSBUSINESSBUSINESSAdaptationAdaptationAdaptationAdaptation

value

Flexibility

Efficiency

Traditional

management

Traditional

management

Ericsson Internal | 2012-03-10 | Page 14

Cost

Missing customer

interaction

Ericsson finland lean-agile transformation

Quality

Empowerment

trust

Business agility

Agile manager

Page 15: How to coach traditional managers into Agile and Lean

Our main learnings so far

First hand evidence and experience through feedback

cycles is

Whole organization needs to accept the move from up front planning to living

Ericsson Internal | 2012-03-10 | Page 15

the real source of learning

with the flow from the teams

This is a profound change of culture & thinking that goes way beyond processes & tools

Page 16: How to coach traditional managers into Agile and Lean

Contact

hkivioja Henri @ Twitter

[email protected]

Ericsson Internal | 2012-03-10 | Page 16

bit.ly/agileinc Agile Inc Blog

[email protected]

Page 17: How to coach traditional managers into Agile and Lean