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How To Create Behavior-Based, Safety-Focused Case Plans
Riverside County Department of Public Social Services
Children’s Services Division
Crystal Shackleford, Assistant Regional Manager
Sylvia King, Assistant Regional Manager
Noelia Sanchez, Children’s Social Services Supervisor
Jennifer Costello, Children’s Social Services Supervisor
Family Tool Purpose: To engage families in the
creation of a meaningful case plan directly related
to building safety in the home in order to increase
likelihood of safe and timely reunification
o Divided into sections that align with the Safety Threats/Dangers
Child and Youth Tool Purpose: To engage youth in building
case plans that are relevant and meaningful to ensure that
their safety, well-being, and permanency needs are met
o Divided into sections that align with the SDM Child Strengths and
Needs Assessment
Our hope to achieve:
o Increased client engagement
o Increased timely reunification
o Decreased re-entry
o Increased social worker satisfaction, happiness, fulfillment
Caregiver Substance Abuse
Solution Focused Questions
o What are we worried about?
• If your children were here right now and were able to speak about this, what
would they say worries them about your drug use?
o What is working well?
• What have you done in the past to keep your children safe when you were using?
o What needs to happen?
• Imagine that it is six months from now and you have found a way to parent your
children without using any drugs or alcohol. What would that be like for you?
• How do you imagine you would have accomplished this? What would have been
the very first step?
Possible Safety Actions
o Child Safety
• Your child and members of your child’s safety network report that you have
stopped using drugs/pills/drinking alcohol around your child
o Safety Network Support
• (Network member) will make a “code word” with the child so that if the child uses
that word it will signal that he/she is worried about something.
Suggested Services to Achieve Safety Objectives
o Narcotics Anonymous and/or Alcoholics Anonymous meetings, including
getting a sponsor and working through the 12 steps.
The County
Families
Social Workers
Case Plan Field Tool Region Workgroup
o Focus
o Goals
o Structure
o Learning
Trauma Informed Practice
Therapeutic Alliance
Assessment with Families
Safety is not Services
Continuing the work outside the workgroup…
o Understanding behavior driven case plans
o Benefit of service vs. completion of services
o Utilizing the case plan as our guide
Pre-Implementation
SDM Safety Assessments completed for 85%, FSNAs for 95% of cases
62.5% of case plans had objectives aligned with reducing threats
0% of case plans included actions related to reducing all threats
15% of case plans included caregiver names
25% of case plans included child names
2% of case plans provided evidence of a safety network
Post-Implementation
SDM Safety Assessments and FSNAs completed for 96.7% of cases
81% of case plans had objectives aligned with reducing threats
41% of case plans included actions related to reducing all threats
70% of case plans included caregiver names
43% of case plans included child names
43% of case plans provided evidence of a safety network
Case Plan Field Tool being used as designed to
incorporate safety-focused approach
Case plan quality has improved
Increased:
o identification of safety objectives aligned with safety threats
o identification of safety actions to reduce child safety threats
o use of caregiver and child names as an indicator of
engagement
o documentation of safety networks
Pre-Implementation
85% of the cases had one or more subsequent referrals
17/20 cases with referrals
Range of 1-10 subsequent referrals o 8 cases with 1 referral
o 2 cases with 2 referrals
o 1 case with 3 referrals
o 2 cases with 4 referrals
o 4 cases with 6-10 referrals
Post-Implementation
43% of the cases had one or more subsequent referrals
13/30 cases with referrals
Range of 1-4 subsequent referrals
o 4 cases with 1 referral
o 5 cases with 2 referrals
o 4 cases with 4 referrals
Challenges included study design and data collection/interpretation
Multiple regional champions emerged
Work satisfaction increased
Clearer role and work direction for social workers
Expectation of behaviorally driven case plans solidified
Crystal Shackleford, MSW
951-509-8111
Children’s Research Center
Peggy Cordero