how to cultivate employee engagement and well-being during the holidays

| © 2016 Limeade1

HOW TO CULTIVATE EMPLOYEE ENGAGEMENT & WELL-BEING DURING THE HOLIDAYS

11.16.2017

| © 2016 Limeade2

STEVEN PARKER KATIE SEEDENBURG

ABOUT OUR SPEAKERS

VP of Customer Success, Limeade

Strategic Partnership Manager, Fitbit

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Fitbit mission: To empower and inspire you to live a healthier, more active life. We design products and experiences that fit seamlessly into your life so you can achieve your health and fitness goals

Limeade mission: To improve well-being in the world through happy, healthy, high-performing workforces

WHO WE ARE

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TODAY’S AGENDA• Why well-being and engagement

matter even more during the holidays

• How to keep different people connected and motivated

• What other companies are doing

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EMPLOYEES AND THE HOLIDAYS

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WHAT GREAT COMPANIES KNOW

Approaching employee engagement through the lens of well-being helps companies inspire commitment and elevate culture.

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WELL-BEING DRIVES ENGAGEMENT

2016 Well-Being and Engagement Report (Limeade/Quantum Workplace)

Engagement is a deep connection and sense of purpose at work that creates extra energy and commitment

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ENGAGED EMPLOYEES MEAN BETTER BUSINESS RESULTS

78%more profitable

and 40% more productive

(AON)

5xLess likely

to have safety incident

(SHRM)

Stock price growth

2.5xthat of peers

(Hay Group)

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IS THAT A BIG DEAL?

Potential revenue increase for every 1% increase in engagement for the average Fortune 500 company (1% increase in engagement = .6% revenue increase, Aon Hewitt 2017)

1% $150M

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WELL-BEING SUFFERS DURING THE HOLIDAYS

The average person gains

7lbsin the winter

1/3rdof Americans feel pressured to spend more than they can afford during the holidays

20%of people experience seasonal affective disorder (SAD) in the winter months

50%of sales turnover occurs around the holidays

Berkeley Lab, Mayo Clinic, AAFP, and Harris Poll

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STRESS AND WELL-BEING

of all illness and disease is caused by stress

60%Stress is a state of mental or emotional strain or tension resulting from adverse or very demanding circumstances

American Medical Association

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HIGHER STRESS, LOWER ENGAGEMENT

Maslach, Schaufeli, & Leiter, 2001

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WHAT IS BURNOUT?

A prolonged response to chronic emotional and interpersonal stressors on the job, and is defined by the three dimensions:

Maslach, Schaufeli, & Leiter, 2001

EXHAUSTION CYNICISM INEFFICACY

I’m so tired I’m so fed up, I just don’t care

anymore

I’m not making a difference

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THE HOLIDAY EQUATION

LOW WELL-BEING =

LOWER ENGAGEMENT =

LOWER PRODUCTIVITY

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YOU CAN TURN THE HOLIDAY EQUATION UPSIDE DOWN

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MAKE YOUR EFFORTS IMMERSIVE

Improve physical, emotional, financial and work well-being

Connect with peers, managers, teams, leaders and company strategy

Leverage every company capability and program

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SOCIAL RECOGNITION ENGAGEMENTAGGREGATIONWELL-BEING

LEVERAGE YOUR WHOLE ECOSYSTEM TO DRIVE COMMITMENT

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PROVE ORGANIZATIONAL SUPPORT

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Team/Peers:• Spark friendly competition • Share motivational stories

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Manager:• Maintain frequent 1:1’s and

keep it personal• Make your thank yous

meaningful

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Environment: • Create space for focused,

uninterrupted work• Create “planned collisions”

for people to meet, connect and collaborate

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What happens in one part of your life impacts all other parts

CONSIDER THE WHOLE PERSON

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KNOW YOUR AUDIENCE

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4 PERSONAS

MOTIVATED MOVERS

IDLE AVOIDERS

CONCERNED CHANGEMAKERS

ACTIVEATHLETES

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They’re off on a run at lunch and never miss a gym day. They’re serious and committed to their workouts.

ACTIVEATHLETES

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MOTIVATED MOVERS

Don’t always set aside time to work out but are open to new ways to get moving.

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CONCERNED CHANGEMAKERS

They know they’re not active enough and want to improve, but need a little push to get moving.

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IDLE AVOIDERS

Not quite ready to start a fitness regimen. Injuries or health setbacks may be keeping them from an active routine.

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HOW TO GET THEM MOTIVATED

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INTRINSIC MOTIVATION

Intrinsically motivated people are driven by their internal values and desires.

EXTRINSIC MOTIVATION

Extrinsically motivated people look outward for encouragement.

INTRINSIC v EXTRINSIC MOTIVATION

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Provide incentives that make sense.

• INTRINSIC– Display leaderboards – Organized guided runs & walks for

opportunities for physical activity– Have a photo contest

KEEPING THEM MOTIVATED

• EXTRINSIC– Provide personalized recognition– Give brownie points– Prizes go a long way!

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CREATING A CULTURE OF WELLNESS• Walking meetings instead of boardrooms• “Flash” Holiday challenges

(steps, active mins, sleep)• “Healthy” holiday potlucks • Top of the hour reminders to move!• 3pm = 30 second planks / 10am =10 mins

of movement• Motivational messages in stairways• Encourage “Bike to work week”

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MONTANA UNIVERSITY SYSTEM

• 14 large, small and remote campuses across Montana

• Winter is stressful due to finals and student demands

• Designed a relevant program

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FOCUS ON COMMUNITY • “Trek the 406”

– Connection to state pride– Unify employees across the state

through the power of devices

• “Share Holiday Traditions”– Simple, accessible and fun

• Fitbit webstore with subsidized prices for employees

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WHAT DOES THIS LOOK LIKE? “I love team challenges — we can compete with each other at the

University of Montana but we can also compete with different institutions across our state. So if we see Montana State beating us, we’re like, ‘We got

to kick those Bobcat butts.’ It’s really fun to have the camaraderie with your teammates”

- Jennifer Giest, Assistant to the Dean at University of Montana

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PUGET SOUND ENERGY • PSE provides safe, reliable and

affordable energy to 2 million customers across 10 counties in Washington

• 30% of employees work in the field • Organizational support drives

well-being program participation

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FOCUS ON TEAM BUILDING • “Walk around PSE”

– Virtual tour around PSE’s iconic locations throughout the state

– Fun, social and cohesive • “We walk because…”

– $500 donation made by PSE to charity of choice

• Fitbit webstore with subsidized prices for employees

| © 2016 Limeade45

KEY TAKEAWAYS

• Double down on employee engagement during the holidays

• Focus on the whole employee • Identify your personas and create a well-being

environment for everyone • Set an example from the top down

how to cultivate employee engagement and well-being during the holidays

Health & Medicine