how to develop a winning marketing strategy · tf-idf (term frequency –inverse document...
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presentation by Andy Woolley1
How to develop a winning
Marketing Strategy
A step-by-step guide
presentation by Andy Woolley2
A marketing strategy defines how you are
going to market your products, services or
business to customers.
presentation by Andy Woolley3
It lays out what your objectives are and how
you're going to execute them.
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Sales
Activities that lead to selling of a
product/service. Short term win.
Marketing
Used to increase sales by getting
prospects interested in the
product/service.
Branding
Used to develop retention marketing
and says who you are.
Core ValueBranding is at the
heart of your strategy.
Branding MissionSet from the outset and remains constant.
Marketing VisionBuild awareness with tactical goals.
presentation by Andy Woolley5
presentation by Andy Woolley6
Broad Research
Market
Competitors
KeywordsMarket
Terminology, Technological changes,
Trends & Patterns
CompetitorsDNA, Business Models, Strategy,
Processes, Benchmarks, Reach
KeywordsHead/Seed > Long-tailTF-IDF (Term Frequency – Inverse
Document Frequency)
Sweet spot
Looking outward
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Niche Research
Market Analysis
• Size & growth of market
• Your customers
• Spending habits
• Lifestyle habits.
Looking inward• Competitor comparison:
• Direct & Indirect
• Sales and Marketing
• Customers
• Brand
• Price
• Internal systems
• Touchpoints used
Competitor Analysis Company Analysis
• Business objectives
• How to achieve them
• Your strengths & weaknesses
• Product or service USPs
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Strengths Weaknesses
Opportunities Threats
SWOT Analysis
Weaknesses
Disadvantages
Vulnerabilities
Limitations
Threats
Obstacles
External effects (Pestle)
Risks
Strengths
Advantages
Capabilities
Resources
Opportunities
Chances
Developments
Benefits
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presentation by Andy Woolley10
“Your value proposition is the reason people buy from you.”
presentation by Andy Woolley11
Identify customer benefits
Clarify the value of your product/service
Creates a strong differentialbetween you and your competitors
= solve the customers’ problems
presentation by Andy Woolley12
A value proposition is a
promise made by a brand
to the audiences with
whom it wants to build
relationships.
Your value proposition is
the reason people buy
from you.
*Source: widerfunnel.com
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Points of Parity
(POPs)
These features are
important to your
prospects and you also
share them with your
competitors.
Same as competitors, but
better – strategy to fail.
Points of Difference
(PODs)
These are the game
changers.
These features are
important to your
prospects and not
available from
competitors.
Points of Irrelevance
(POIs)
Developed features that
add no value and
therefore, should be killed
off.
Concentrate on your
PODs
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Value Proposition Examples
Increase market
share
Improve customer
loyalty
Bring in new
customers
Get existing
customers to buy
more
Introduce a new
product or service
Increase Sales
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presentation by Andy Woolley17
“Marketing goals are specific objectives described in a marketing plan.
These goals can be tasks, quotas, improvements in KPIs, or other performance-based benchmarks used
to measure marketing success.”
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Goals are essential for marketers to be successful
RELEVANT
TIMELY
SMART
MEASURABLE
ATTAINABLE
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Work through each Goal/Objective
D
C
B
A
Define the Strategy
Understand the Process
Select appropriate Tools
Choose one Idea
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presentation by Andy Woolley21
“Customers buy for their reasons, not yours”
Orvel Ray Wilson, 1984
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Identify your target audience
QualityCost Service Value Delivery
Segment according to their needs and wants
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Develop your Buyer Personas
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“A semi-fictional representation of your ideal customer based on market research and real data
about your existing customers.”
Helping marketers getting closer to the consumer
“Buyer Personas are fictional, generalized representations of your ideal customer.”
OR
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Understanding your customer’s mind
02
01
03
04
ResponsibilitiesWhat and who they report to?
Goals & AspirationsWhat do they wish to achieve?
FrustrationsWhat are their pain points?
Wants & NeedsWhat are they looking to do?
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Social Media ChannelsComments, Reviews, Groups
Customer BackgroundAge, Gender, Marital Status, Goals & Values
Website AnalyticsGoogle Analytics, Search Console, Dashboard
Customer Reviews & CommentsFeefo, Trustpilot, GMB, Social Media, Forums
Gather insight from different platforms
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presentation by Andy Woolley28
Use of various Marketing Channels
BrandingTV /
Radio
PR
Direct Mail
Web Design
Video
Email Marketing
Content Marketing
Social Media
SEO
SEM
Digital Marketing
Multiple touchpoints over many channels, platforms and devices
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In order to achieve this …
You need to ….
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Decide on your Marketing ChannelsWinning process for proven results
List
Prioritise
02
01
03 Rank
Refi
ne
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Decide on your Marketing Mix
List all marketing activities that could be used, regardless of potential.
Prioritise marketing channels into three containers: Now, Soon and Later.
02
01
03 Rank marketing channels based on required resources, costs, ROI and success.
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Process chart with three phases
• Social Media
• Paid Ads
• Case Studies
• Social Media
• Blogs
• eBooks
• Whitepapers
• Conferences
• Webinars
• Direct Mail
• Events
• Global Campaigns
• TV Ads
Now0-3 months
Soon3-9 months
Later9 months on ..
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Step 01: Carry out an Audit
Step 02: Develop Value Proposition
Step 03: Set Marketing Goals
Step 04: Understand Customers
Step 05: Establish Marketing Methods
Strategy Success!
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More stakeholders = more opinions
Issues to address
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Issues to address
Recommendations get watered-down
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Issues to address
Goals are compromised
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Remember to ..
Start small
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Benchmarking is your friend
And Finally!
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Contact meAndy Woolley has been practising SEO for seven years and digital marketing for over fifteen years.
Trained and qualified in various disciples he is able to communicate complex elements in simple, practical ways that generate results.
Swansea Digital Marketing
07946 212 620
facebook.com/swanseadigitalmarketing
@swanseadigitalmarketing
Any questions?