31st July, 2014Starts at 10am AEST

How To Efficiently Manage Your Resources

Kim BeresfordCustomer Success Manager, Rezdykim@rezdy.com

WEBINAR PRESENTER

Christabelle TaniMarketing Manager, Rezdychrista@rezdy.com

WEBINAR MODERATOR

Type your comments and questions into this box.We will address it at the end of the webinar.

On Twitter use the hashtag #rezdyacademy

JOINING IN TODAY

Resource management allows you to achieve maximum revenue with the

resources you have at hand

AGENDAUnderstand what a resource is

2

3

Know what you have to work with

Automate the resource management process

1

YOU MIGHT BE THINKING...

But I don’t need to have a resource

management system… I’ll just adjust availability

as bookings come!

1 - UNDERSTAND WHAT A RESOURCE IS

MAKE LOTS OF SALES

- Overbooking (can’t service properly)

- Underbooking (not making as much profit as reasonably possible)

RISKS

SERVICE CUSTOMERS

WELL

WHAT IS A RESOURCE?

- Something with limited availability- Required to run your tour or activity product

eg.- Equipment- People- Places

1 - KNOW WHAT A RESOURCE IS

PLAN

FOR EACH PRODUCT- Resources needed for each session- Time period required for each resource per session

2 - KNOW WHAT YOU HAVE TO WORK WITH

PLAN

2 - KNOW WHAT YOU HAVE TO WORK WITH

Include prep time between sessions- Cleaning- Maintenance eg. filling up fuel- Transport time

3 - AUTOMATE RESOURCE MANAGEMENT

AUTOMATE RESOURCE MANAGEMENT WITH YOUR

BOOKING SYSTEM

3 - AUTOMATE RESOURCE MANAGEMENT

3 - AUTOMATE RESOURCE MANAGEMENT

3 - AUTOMATE RESOURCE MANAGEMENT

3 - AUTOMATE RESOURCE MANAGEMENT

3 - AUTOMATE RESOURCE MANAGEMENT

PRIVATE & PUBLIC CHARTER

3 - AUTOMATE RESOURCE MANAGEMENT

BIKE RENTAL

NEXT STEPS1

2 Set up a minimum notice periodFull Tutorial: https://support.rezdy.com/entries/31681320-Set-up-a-Minimum-Notice

3 Create a rental (by hour/minute)Full Tutorial: https://support.rezdy.com/entries/29392770-Create-a-Rental-by-hour-minute-

Learn about Rezdy’s Resource Dependant CalendarFull Tutorial: https://support.rezdy.com/entries/21683527-TUTORIAL-How-to-Use-a-Resource-Dependent-Calendar

What would you like the next webinar topic to be about?

● Automating processes to save time● Converting visitors to customers● Reducing credit card refunds

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