how to engage moms online
TRANSCRIPT
http://engagement.punchtab.com/digitalmom
For more Mommy insights, e�ective incentives and how to get a bigger share of wallet, check out the free whitepaper from PunchTab
*SOURCES:• Babycenter. 2012 American Media Mom Report. April 2012. (http://www.babycentersolutions.com/docs/BabyCenter_2012_Amer-ican_Media_Mom_Report.pdf)• Performics and ROI Research. S-Net: A Study in Social Media Usage & Behavior - “Social Media Moms.” April, 2012. (http://ww-w.slideshare.net/performics_us/snet-so- cial-media-Moms-summary-april-2012)• Punchtab. 2013.
Moms Engage Online & Influence Other Moms
OF MOMS ARE MORE LIKELY TO ENGAGE IF THEY EARN POINTS TOWARDS REWARDS
THE NEW CHALLENGE
50% 25% 86%26%
MOMS ARE ACTIVE ON A VARIETY OF SOCIAL MEDIA CHANNELS
c o n n e c t i n g w i t h b r a n d s
MOMS
MOMS HOLD THE KEYS TO THE KINGDOMmoms control 2.4T (ÿes trillion) in spend
MOMS
THE STATE OF
view SOCIAL NETWORKS as a source of information66%
have purchased products as a result of promotion mention in a BLOG
74%
LEARN about a product or service through SOCIAL NETWORKING65%
follow up on product RECOMMENDATIONS received on social sites to learn more56%
of moms read ONLINE REVIEWS before making a purchase 64%
AB C
92%
of Moms will BUY more of their favorite products
When rewarded, Moms will BUY OTHER products a brand o�ers
When rewarded, Moms will switch from a COMPETITORS PRODUCT
WHENREWARDED
Moms will tell you more about themselves
will provide more information about themselves including purchasing behavior
will answer polls or surveys
36%
73%
WHENREWARDED
59%
45%
MOMS RESEARCH AND DISCOVER PRODUCTS THROUGH SOCIAL MEDIA
MOMS TRUST WHAT THEY READ ONLINE… and that’s their first stop
MOMS ARE ACTIVE ON SOCIAL AND THAT’S A GROWING TREND
81%
INSIGHT CONNECTIONS ENGAGEMENT BUYING POWER
mor
e sa
les
adv
ocacy
REWARDS GIVE
BRANDS…
BRANDS GAIN INSIGHT
BRANDS BUILD CONNECTIONS
BRANDS INCREASE ENGAGEMENT
BRANDS DRIVE MORE SALES
BRANDS INCREASE ADVOCACY
watching videos
visiting a brandsFacebook page
contributing to community
sharingphotos
series/2
84%
SCORING POINTS WITH MOMThe secret for engaging moms to
try, buy and share
of Moms go online when looking for
product/brand recommendations
will
content
on Facebook44%
40%will post a review
will pin from brand's website26%
will Tweet/Retweet
your content
25%
to Pinterest
Moms will connect via
59% 50% 50% 52%
WHEN
REWARDED
Moms will engage byWHEN
REWARDED
50% 28% 24% 11%
Moms will tell
other Moms
WHEN
REWARDED