How to Get Rid of LMS Administration Headaches

How to Get Rid of LMS Administration Headaches

Why is LMS administration such a headache?

Typical issues with LMS supportLack of prompt service.Inability to understand user issue.Focus on LMS features instead of applicability.Ignorance about training needs.Technical responses.

Typical issues with LMS supportLack of prompt service

Typical issues with LMS supportInability to understand user issue

Typical issues with LMS supportFocus on LMS features instead of applicability

Typical issues with LMS supportIgnorance about training needs

Typical issues with LMS supportTechnical responses

Solution?How do organizations respond to these situations?

Internal AdministratorOrganizations train and assign an internal resource to provide LMS support. Typically, this is in addition to the persons primary job responsibility.

Internal AdministratorWhat happens when the number of users increase and more courses are uploaded on to the LMS

Increase in number of users

WORK

Delegating training administration to Sub-Administrators

ButWould they comply with standards during data inputs?Do they have time for a secondary job?

Possible consequencesDelayed response to usersReduced interest in users due to frustrationPoor response to training modules on LMSDivided focus by sub-administratorsLoss of man-hours for core business goals

Poor LMS Administration affects Training ROI

What are the possible solutions

Effective LMS AdministrationIncrease the level of support from the existing LMS vendors.Outsource it to a trusted third-party vendor.

Effective LMS AdministrationIncrease the level of support from the existing LMS vendorTechnical responses limited to LMS functionalityLack of understanding of training functionsCostly option

Effective LMS AdministrationOutsource it to a trusted third-party vendor

Ability to choose a trusted providerOpting a vendor with knowledge of training functionNegotiating as per organizational requirements

ConclusionOutsource LMS administration to free up internal resources.Use an internal team to focus on your core business.

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