how to get the job…. caldwell. unlock the key to success….. job interview understand what an...
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Unlock the Key to Success…..Job Interview Understand what an interview is Understand the purpose for an interview Know the different types of interviews Interview Questions Follow-up after the interview is over
Overview of Interviews
Define InterviewA meeting between a job applicant and a
representative of the company
PURPOSEThe purpose is for the company to get a
good look at YOU butIt is also YOUR opportunity to look at the
company
History of the Interview
1800’s Companies put up signs “Tall Men Needed”
and there would be no reason to apply if you didn’t meet the mark on the door.
If you owned a mill and needed a man to work a grinding stone, the interview would consist of the applicant’s hands being examined
Today, an interview is still a visual inspection and usually includes a drug screening
JobsInterview or Not??? List some jobs that would need an
interview
List jobs that would not require an interview
Types of Interviews Screening Interview
Determines whether the candidate is in or out
Does the candidate have the skills necessary to perform the job?
Questions are designed to collect factsClear and concise answers are looked for
This is usually done by reading the applications and resumes
Scenario—Screening Interview A manager I know had 23 applicants for an
open position. They all looked great from the applications and resumes. The position require excellent telephone skills. She decided to call each person first. All 23 candidates were taken out of the running because of the they answered their telephones. She saved a lot of time and effort by making the calls first.
What is she had scheduled a half-hour interview with each candidate first?
Selection Interview Usually conducted by the person with
the authority to hire Can you do the tasks required by the
position? Are you willing and motivated to solve
the employer’s problems? Are you going to fit in? Will I be comfortable seeing you every
day?
Types of Selection One on One Interview
Human Resource Manager, Business Owner, or General Manager
Panel InterviewInterviewed by more than one person at a
time3-7 peopleEach person will ask you questionsOthers will be observing you and listening
for your responses
Which type of interview would you feel more comfortable with? Why?
Which type of interview do think is fair?
Why?
Assignment: Talk to a friend or family member that has gone on interviews. What did they like or not like about the interview process?
Day TwoInterview Phases Demonstrate knowledge of the phases
of an interview Understand the different types of
interviews Understand when these types will be
used Know how to handle yourself with each
type
Four Phases to an Interview Introduction
Both the candidate and employer are getting first impressions of each other
You are selling yourself at this stagePersonal introductions are made
Background and Probe StageQuestions are asked Different types of questions are usedNotes are taken and later compared
Phases continued…..
Matching StageInterviewer asks you if you have any
questions of themBe prepared with a little knowledge of the
company and what is happening
Final Questions and CloseThese questions and answers will determine
if you go on to the next level or get the job
Types of Interviews
Screening-done by H/R Department or outside agency. This will eliminate those who do not have the basic requirements for the job.Give an example of basic requirement
The purpose of this position is to perform a wide variety of food preparation and simple
cooking tasks.Police Jobs and their Requirements: Must have a
two-year associate's degree, or at least 60 accredited college credit hours or any equivalent amount of active, full-time military experience,
The job description is compared to the candidate’s qualifications. Does the candidate have the skills necessary to perform the job?
○ Communications Skills (listening, verbal, written
○ Analytical/Research Skills. ○ Computer/Technical Literacy○ Leadership/Management Skills○ Problem-Solving/Reasoning/Creativity○ Interpersonal Abilities
Your Purpose: To Make a good impression
One on One (most common) Informal
Interviewer knows which questions they want to ask but they might change their minds and carry on a conversation with the candidate. This could be difficult. Why?
StructuredA list of questions has been prepared based
on the job requirements. The same questions are asked of every candidate in the same order. Notes are taken.
More One on One Unstructured
This can be stressful if you are not prepared. You may get ask a question or two and then there will be wait time. You should be prepared with questions of your own to show initiative.
SequentialYou interview with several people but only
one at a time. Treat each one as a separate interview. You may have to answer the same question over and over
YOU SHOULD ALWAYS BE HONEST AND PREPARED TO ANSWER HONESTLY
Panel Interview This is a group interview. These people
will have a list of prepared questions and will usually take turns asking the questions.
The purpose is to see how other react to you.
Make a good impression Maintain eye contact Check with the group and see if anyone
needs clarification
Behavioral questions You will be asked real-life situations.
They are looking at how you respond in given situations.Give me an example when you had to deal
with a difficult student/teacher/neighbor. What happened? What did you do?
Tell me about a major obstacle you encountered in your last job/class and how you handled it.
What types of things make you angry? How have dealt with them?
Assignment
Write a list of questions that might be asked of you in an interview.Include behavioral questionsSkills requirements10 questions minimum
Traditional Style Interview Questions Understand traditional style interview
questions Demonstrate ability to answer traditional
questions Understand how to follow-up after the
interview Knowledge of appropriate dress for an
interview
What the Employer Will Ask Education background
Past Work experience
Extra-curricular activities
Outside interests and activities
What is being determined? CAN you do the job?
WILL you do the job?
Will you FIT in the organization?
Top Questions Often Asked Tell me about yourself What are your strengths? What are your weaknesses? Why do you want this job? What are you most proud of? What do you know about the company? Give me an example of a time you went
above the call of duty at work/school
More Questions…..
What are the qualities of a good leader? What irritates you about other people? Have you had a difficult assignment?
How did you get through it? Where do you want to be in 5 years?
Interview Answers
Be positive even if it is negativeWhen asked about weaknesses---I have
trouble planning but I am taking steps to correct this. I just started using a pocket planner or computer organizer
Keep your answers focused on the good you can do for and with the companyInstead of talking just about anything make
sure you stay focused and relate your strengths to the questions
More Answers Make them know you are a team player
Yes, I’m very much a team player. Refer to the opportunities you have had in playing team sports and then give an example
Resolving ConflictsIf you say NO most interviewers will keep
looking until they find a conflict.Answer by noting conflicts in the past.
Understanding another person’s perspective, listening to the other point of view, then seek a solution
Business Attire Business casual is crisp, neat, and should
look appropriate even for a chance meeting with a CEO.
Avoid tight or baggy clothing; business casual is classic rather than trendy. Basics:
Khaki pants, neatly pressed, and a pressed long-sleeved, buttoned solid shirt are safe for both men and women.
Casual Attire
Polo/golf shirts Shoes / belt:
Wear a leather belt and leather shoes
Details: Everything should be clean, well
pressed, and not show wear.
Formal Business Attire
SuitTwo piece is best
Conservative ColorsGray or navy
ShirtsLong sleeve, white
TieConservative no flashy or trendy style
ShoesBlack or cordovan
Ladies Attire Skirts
Knee lengthLonger skirts should have a straight line
ColorsNavy, black, brown, gray
ShirtSmall print that coordinatesNo cleavage
Wrap It Up
After the interviewShake handsThank the employer for the timeLet them know you appreciate the
opportunityTell them you look forward to hearing from
them
Follow with a Thank-You note