How to Improve Four Skills

Presented by WASIM SAJJAD

INDUSTRIAL 10-1340

DCET KARACHI

WEDNESDAY 19, 2011

Objectives

Learn some ways to improve your

Techniques in• Listening• Speaking• Writing• Reading

Speaking

• EASY TIPS– Know what you want to say– Control Fear– Stop Talking and Listen– Think before you talk– Believe in your message– Repeat Major Points– Find Out what your Listener wants

Speaking

• Techniques

– Level Objections– Use Humor– Ask for feedback– Increase vocabulary

Speaking

• Techniques -continued– Eliminate Audible Pauses– Speak Clearly– Practice Pronouncing Words Properly– Exercise Tongue, Jaws and Lips– Make Eye Contact– Gesture

Speaking

• Techniques -continued– Pause– Speak more slowly– Speak faster– Vary Your Volume– Watch your tone– Record your voice

Listening

• Listening– Prepare to Listen– Focus on the Speaker– Screen Out Distractions– Concentrate on the Message – Listen to Tapes while you commute

Listening

• Easy tips for Listening– Ask Questions – Avoid Daydreaming – Accept Accents – Use mind mapping– Interview – Complaints– Telephone

Writing

• Key Points– Outline

– Transfer Negative Emotions to Paper– Get to the Point– Write a Purpose Statement

– Explain Abstract words

Writing

• Key Points - Continued– Ask for what you want– Use active verbs– Use gender neutral language– Cite Source of Statistical Data– Illustrate with personal examples– Express Emotion– Keep it simple Method

Writing

• Key Points – Continued

– Be Concise– Support Statements with Details– Quotes– Consult Experts– Suppress emotion

Writing

• Writing– Keep a Journal– Take notes– Write personal Notes – Write Effective business letters– Use Short Sentences– Communicate online

Reading

• Reading– Read– Keep up with Current Events– Read Something Inspirational– Use the Internet– Read with out gapes– Point out the main INFORMATION– Try to Read Faster.

• Reading– Read Journals.– Be specific and objective.– Be concentrated.– Move in one dimension– Move start to end.– Mind the concepts and basic purpose.– Mind the environment in which you read.– Rapidly practice these tips.

Questions