how to increase the return on your application investments
TRANSCRIPT
FY 2017
Advanced Technology & Architecture
Future Ready Applications
Ali Yuksel
Technology Architect
Senior Manager @ Accenture Technology
Mobile: +31 6 1227 5307
GLOBAL
PERSONALIZED
OMNI-CHANNEL
ANYTIME,ANYWHERE
RIGHT TIME, RIGHT PLACE,
RIGHT [EVERYTHING]
DATA-DRIVEN
SEAMLESS
ALWAYS-ON
USER EXPECTATIONS WILL
CONTINUE TO CHANGE DRASTICALLY
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The behavior pattern of users and expectation from interacting with systems have changed drastically They demand
high quality, uninterrupted, seamless personalized service, at any location, via any channel
THE PACE OF CHANGE WILL CONTINUE TO
ACCELERATE
Auto
Compute
Mobile
anticipate the pace of technology will
increase rapidly or at an unprecedented
rate over the next three years…
of business executives93%
SoftwareCloud Technology
Communications
and MobilityAnalytics
Digital Product
ModelingAdditive
Manufacturing
Key Digital Enablers
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Since 2000, 52 % of the
companies in the Fortune
500 have ceased to exist,
due in large part to the
disruption of traditional
industry models by digital
models*
Yet, Most IT organizations
spend 60–80% of their
budget just keeping the
lights on
52% 80%
SOME STATISTICS
Technology components are
becoming obsolete
Enterprises loose agility
Modernization program success
can be difficult to progress
WHO IS WORKING FOR
STARTUPS?
HOW FAR CAN WE BE
FLEXIBLE?
*Constellation’s 2014 Outlook on Dominating Digital Business
Disruption,” Constellation Research, February 10, 2014
NEW IT
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KEY TO INNOVATION AGILITY AND COST REDUCTION
Lean Delivery
Talent, Culture and Organization
Liquid ArchitectureLiquid
Architectures
Talent,
Culture and
Organization
Lean
Delivery
New ITInnovation
Agility
Cost Reduction
Design Thinking
AgileLean Engineering
DevOps
Automation
Multi-speed management
Governance
Loosely coupled
Lightweight
Micro-service basedCloud native
Analytics
Mobile-first Self-healing/self-scaling
Aligned strategy
Organization structureTalent strategy
Innovative/risk
taking culture
Sourcing plans
CURRENT ARCHITECTURES IMPLEMENTED AT
TYPICAL ORGANIZATIONS
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Consolidated core
system(s)
Access
Simplify
core
Access
Core as-is
Value Added
Services
Access
Core
Access
Modular
Core as-is
Access
Silo
“We need a simpler
core and we are also
going to simplify our
processes and
products”
“We need agility on
top of our core
systems to become
digitally enabled”
“We will try this out
to test if it will work
for us, putting it in
the core now is not
feasible”
“We have different
businesses with
different agendas,
one size does not fit
all, de-consolidate”
“Our core systems
need more functions
/ we need to
consolidate across
our businesses”
1
2
3
4
5
The traditional
stating point / goal
FUTURE READY APPLICATIONS ACHIEVED THROUGH DIGITAL
TRANSFORMATION ALONG SIDE RAPID RELEASE CYCLES FOR
CUSTOMER-CENTRIC DIGITAL INNOVATION
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New Build Outs
Industrialized Delivery Methods for Elastic, Re-usable and Flexible IT Estate
Efficiency Innovation
Agile Development
Automation
DevOps
New Delivery Methods
Legacy Modernization
New Design Principles
Elasticity
Re-Usability
Accessibility
Future Proofing
Digital Readiness
Future Readiness
Cloud First
API First
Mobile First
Security
Maintainability Intelligent Decision Making
Liquid Delivery Model
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Users
Channels
Differentiating
Services
Core Data &
Services
WHAT CAN WE DO?
Business
PartnersResearch
Mobile/
TabletPartners
Social
Media
Internet of
Things
Digital
Assistants
Any Other
Device
Web/
Hybrid
Integration
Differentiating
functionalities
Information Mgmt
& AnalyticsInternet of things
Artificial
Intelligence
Core SystemsData
Logic
UI
Ba
tch
Back Office AppsData
Logic
UI
Ba
tch
3rd party
services
Contractors EmployeesCustomers
Systems of Record
Stable core 10+ yearsPackage SW, Core Custom
Systems, Data
Warehouses, Functional
Batch, EAI etc
Systems of Innovation
Engagement & Insight
0-3 yearsWeb, mobile, APIs, M2M,
Cognitive Technologies etc
Systems of Differentiation
Value Added Services 3-
10 years Modern SOA/API
Architectures, Enriching Core
Systems, Distribution &
Aggregation etc
Multi Speed
CRM
Data
Logic
UI
Ba
tch
ERPData
Logic
UI
Ba
tch
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DIFFERENTIATION & INNOVATION
Evolution of the browser as a
UI-platform
Use the best language and
platform for the job
“Protect from failure”
vs.
“Build for breaking”
Desire to create resilient and
fully distributed systems
Emergence of non-relational
persistence models
Store your data in the way and
format that makes most senseEverything-as-a-Service
Users
Channels
Differentiating
Services
Core Data &
Services
Business
PartnersResearch
Mobile/
TabletPartners
Social
Media
Internet of
Things
Digital
Assistants
Any Other
Device
Web/
Hybrid
Integration
Differentiating
functionalities
Information Mgmt
& AnalyticsInternet of things
Artificial
Intelligence
Core SystemsData
Logic
UI
Ba
tch
Back Office AppsData
Logic
UI
Ba
tch
3rd party
services
Contractors EmployeesCustomers
CRM
Data
Logic
UI
Ba
tch
ERPData
Logic
UI
Ba
tch
API’s facilitate digital business
Automation & DevOps
CI/CD
mocha
10
SYSTEMS OF RECORD
Copyright © 2017 Accenture. All rights reserved. Accenture Confidential Information |
Users
Channels
Differentiating
Services
Core Data &
Services
Business
PartnersResearch
Mobile/
TabletPartners
Social
Media
Internet of
Things
Digital
Assistants
Any Other
Device
Web/
Hybrid
Integration
Differentiating
functionalities
Information Mgmt
& AnalyticsInternet of things
Artificial
Intelligence
Core SystemsData
Logic
UI
Ba
tch
Back Office AppsData
Logic
UI
Ba
tch
3rd party
services
Contractors EmployeesCustomers
CRM
Data
Logic
UI
Ba
tch
ERPData
Logic
UI
Ba
tch
AutomateVia Analytics, AI &
robotics capability
Automated
Manual
Refactor
Monolithic
PlatformsComponents
and layers
Modularize the core
and enable growth
Simplify
~95% industry
standard ~5%
differentiationReduce #products/
systems (~100 ~10)
&
ReplaceProprietary
components
New IT, COTS or
SaaS solutions
e.g. HR with Workday
and CRM with Salesforce
Replace
Brittle
components
New custom build
alternativesBased on Liquid
Architectures
11Copyright © 2017 Accenture. All rights reserved. Accenture Confidential Information |
4 STEPS APPROACH TO DEFINE THE REFERENCE
Business Value Analysis
Understanding current business
priorities and how to achieve them
through introduction of IT
innovations
Technology Architecture
Assessment
Confirm adequacy of the used
technologies to identified business
priorities, identify and select new
technologies where required
Reference Architecture Definition
Define reference architecture for
implementation of selected
applications, platforms or
technologies as part of
organizations landscape
Proof of Concept Execution
Execute well defined PoCs to clarify
uncertain area’s for decision making
Build Architecture Runway – provides the necessary technical basis for developing
business initiatives and implementing new capabilities
• Identify business priorities and desired
outcomes
• Document required capabilities to
achieve those needs
• Analyze as-is and to-be maturity of
the capabilities
• Identify capability gaps
• Identify curriculum to fill gaps
SELECTION OF TOOLS & ASSETS
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Intelligent Cloud Planning (ICP) Tool - Facilitates assessing applications to determine
their cloud deployment and service models and degree of fit for target clouds
Accenture Advanced Architecture Assessment (A4) is an architecture assessment tool
developed by Accenture based on global architecture assessment experience to support
execution of architecture assessment studies in a structured manner.
Cloud Migration Toolkit - CMT is tool built by Accenture to parse through java codebase
to analyze its existing architecture and implementation and improvement points for a
specific cloud platform solution.
Legacy2Cloud Tool - L2C is a natural specialization of our Language Migration service
which uses enhancements of the Blu Age tooling that focus on cloud application
infrastructure as the target for modernized applications
Reference Architecture Repository – Is a collection of 200+ Accenture proprietary
reference architectures on broad range of technologies and vendor product
implementations.
13
APPENDIX
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INTELLIGENT DECISION
MAKINGKey DeliverablesAssets & Accelerators Activities
Resources we use• High Performance Business Models
• Advanced Architecture Assessment
Methodology
• Application Code Analysis
• Skilled People, Global Delivery
Centers, Industrialized Tools
SCI Tools Code Assessment
SONAR
Accenture Advanced
Architecture Assessment Tool
(A4)
© 2015 Accenture All Rights Reserved. 5
The A4 Assets: A4 Methodology & Guide
• The A4 Methodology describes how to conduct in-depth architectural assessments
– ranging from single-system detailed technical reviews to enterprise architecture-level holistic systems level reviews;
– the A4 Guide presents the A4 Methodology, and describes how to execute the tasks in each of its 6 phases;
– the A4 Guide and Methodology have been developed leveraging Accenture’s extensive Assessment experience, and integrate leading-edge practices and techniques.
Define Assessment
Scope
Scope Elements
Focus Areas
Objectives
Plan Assessment
Work
Effort Estimate
Staffing Plan
Work Plan
Tooling
Depth of Investigation
Characterise Each Scope
Element
Functional Capabilities
Technology
Composing Elements
Architecture Styles
Relationships& Boundaries
Governance
Assess Each Scope Elementby Focus Area
Investigate Questions
Document Findings
Document Assessment
Finalise Findings
Produce Report
Validate Assessment
Internal Peer Review & QA
Client Validation
ILLUSTRATIVECLIENT EXAMPLE
0
0
0
0
0
0
0
0
0
0
0
0
0
0
3
3
2
-
-
-
3
16
13
11
3
6
2
13
16
11
16
15
16
11
11
20
33
23
24
22
12
33
10
5
13
23
21
40
5
0% 20% 40% 60% 80% 100%
PRODUCT INNOVATION &
GROWTH
SPEED TO MARKET
BUSINESS FUNCTIONALITY
QUALITY
SERVICE LEVEL (PERFORMANCE)
BUSINESS RISKS
OVERALL ASSESSMENT
Functional Health Assessment
Green = Good (4.26 – 5.00)
Red = Inadequate (0.00 – 1.95)
Orange = Significant Constraints (1.96 – 2.95)
Yellow = Manageable (2.96 – 3.55)
Light Gr. = Fair (3.56 – 4.25)
Technical & Functional Health Assessment Results (Technical/Functional Scores)
## reflects number of applications
surveyed
Legend
AREAS OF CONCERN
Product Innovation & Growth
• Additional product innovations/enhancements or changes in business requirements can be incorporated with moderate to significant cost/effort.
Speed to Market
• Dissatisfaction in terms of overall speed to market. Many applications maintaining pace
or just beating expectations.
Business Functionality
• Inefficiencies identified with current reporting capabilities, integration with other systems
and completeness of the set of functions/features that are provided by the application for current business requirements ,
Overall Assessment
• Number of applications do not meet current or future business requirements.
Key Findings
Results of based Application Health Assessment surveys
conducted on Global and Regional Applications
ILLUSTRATIVECLIENT EXAMPLE
• Conduct further analysis on Application 65 to determine replacement strategy
• Conduct further analysis on Applications 5, 45 and 66 to determine whether a replacement strategy is required based on meeting business requirements, adding business value, driving lower cost of ownership and reducing IT Risk
Remediation Recommendations Legend
YO
XO Average Technical Score
Average Functional Score
Size reflects Application Costs
Technical / Functional Scores
Application Cost AnalysisFurther analysis required to determine replacement strategy
Replaced/enhanced during proposed SAP implementation
Potentially replaced by SAP beyond proposed phases
No Remediation required
Recommended Remediation Strategy
Application 5
Application 6
Application 21
Application 34
Application 45
Application 53
Application 65 Application 66
Application 76
Application 83
1.00
2.00
3.00
4.00
5.00
1.00 2.00 3.00 4.00 5.00
Fu
nc
tio
nal
Ad
eq
ua
cy
Technical Adequacy
Technical vs. Functional Adequacy
Long TermInadequate Short Term Strategic
Inadequate: Applications do not meet the current needs from a technical and functional perspective. Recommend further due diligence efforts start immediately to confirm the disposition and strategy moving forward.
Short Term: Applications will support the needs of the client over the next 1 to 2 years only. Recommend further due diligence efforts start in the near term to determine the disposition and strategy moving forward.
Long Term : Typically means that the application will support the needs of the client over the next 3 to 5 years. Further action may be required to incorporate functional enhancements as needed in order to retire/decommission other applications.
Strategic : Applications meet the criteria to be considered strategic from a technical and functional perspective . Typically do not require any further actions unless functional enhancements are needed in order to retire/decommission other applications.
Application Evaluation3
Future Readiness2
Business Needs1
ACCAT & Cloud
Migration Toolkit
Accenture
Insight for
Enterprise
Systems
Accenture
Portfolio
Optimization
Toolkit
Business Value Analysis
Technology Architecture
Assessment
Application Assessment
Application Quality
Analysis
FUTURE PROOFING
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?WHY?
Competing with agility and speed is
enabled by IT demonstrating elasticity
in scaling to business demands and
volumes along with being able to
maintain requisite levels of resilience ? ?HOW?
• Deployment on virtualized workloads
with predictive monitoring
capabilities
• Leverage re-hosting middleware for
minimizing impact (e.g. Mainframe)
• Remediation and re-testing of
applications for compatibility
WHAT?
• Unlocking dependencies on
niche/specialized hardware
• Pooling of resources that are
dynamically allocated across
platform
• Simplification, improved availability
and performance
On Premise (Specialized) Hardware
IBM
Mainframe
COBOL,
CICS, JCL,
PL/I, DB2,
IMS, VSAM
zOS
SPARC
C/C++
Databases
Java/J2EE,S
AP,
Oracle..…
UNIX
RISC
UNIX
C/C++
Databases
Java/J2EE,S
AP,
Oracle..…
IBM
POWER 7
AIX
C/C++
Databases
Java/J2EE,P
ackages..…
Present
Virtual Machine
OS LINUX/Windows)
Mainframe Re-hosting
Environment (Micro
Focus, ART, Raincode…)
COBOL, CICS, JCL, PL/I,
IMS, VSAM
Virtual Machine
OS (LINUX)
Java/J2EE
Scala
Python
C++
Databases
……
Virtual Machine
OS
(LINUX/UNIX/Wind
ows)
SAP,
Oracle,
Other Packaged
Software
……
Virtualization
On Premise (Commodity x86 CISC) HardwareOff
Premise Cloud
Future
A solution that enhances the resilience, flexibility & agility of the deployment
architecture to meet business needs for on-demand scalability
DIGITAL READINESS
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?WHY?
As a “quick win”, harvesting legacy
estates in a non-intrusive manner is a
key success factor for acceleration of
business innovations ? ?HOW?
• An integration platform as the glue
that enables legacy systems to
interoperate in a connected
environment
• Obtaining secure and controlled
access to data and components that
reside on the legacy platform
WHAT?
• An effective mix of new, high-value
digital, cloud platforms with the
legacy estate as the core foundation
• Accessibility to legacy components
and data through next generation
technologies i.e. Omni Channel,
Analytics, BPM, Cloud etc.
Integration Platform (API Management)
Mobile/Tablet
Analytics
PartnersSocial MediaInternet of
Things
SaaS
BPM
Desktops,
Terminals,
Internal Apps
Legacy**Data
Logic
Present Future
UI
Batc
h
Seamless decoration of legacy applications to enrich today’s Omni Channel, Analytics, IoT &
Cloud platforms by unlocking the potential of existing assets
FUTURE READINESS
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Evolutionary replacement of obsolete applications, tiers, components or technologies
with “fit for purpose” Cloud, Mobile, API first platforms
?HOW?
1. Re-factor monolithic platforms into components and layers
2. Replace proprietary components with New IT, COTS or SaaS
solutions and replace brittle components with new custom
build alternatives.
3. Conversion from commercial stacks to open source.
WHAT?
1. Replace obsolete tiers or
functionality with “state of
art” technologies.
2. Removal of end of life
assets while managing
impacts and dependencies
Components
RestF
UL
Ad
ap
ters
AP
I Man
ag
em
en
t AP
I G
AT
EW
AY
Calls
Calls
Calls
Omni Channel Content
Delivery
UI, Reports,
Visualization…
Internal,
External
Thin Client
Thick Client
iPaaS
SaaS
Off The
Shelf
Packages
ContentEn
terp
rise
Serv
ice B
us
v
Partners
Mobile/Tablet
Social Media
Internet of Things
Insights
Big Data
(Internal,
External)
Analytics
Engine
Processes
Present Future
18Copyright © 2017 Accenture. All rights reserved. Accenture Confidential Information |
“… The new technologies implemented are now making customers’ journeys seamless. In addition to a 200 percent increase in online check-ins, Transavia experienced a 25 percent increase in traffic on online channels contributing to a 20 percent increase in year-on-year sales. Becoming more digital is helping Transavia stay in the lead in a highly competitive and fast-changing, low-cost airline European market …”
You can read more about Accenture & Transavia’s success story on:
https://www.accenture.com/ke-en/success-transavia-e-commerce-platform-takes-off-accenture
“ACCENTURE HELPED US TO DESIGN, BUILD AND DELIVER A ROBUST AND
FUTURE PROOF ARCHITECTURE FOR OUR DIGITAL PLATFORM”
ROY SCHEERDER – FORMER CHIEF COMMERCIAL OFFICER TRANSAVIA