how to introduce web 2.0 to n00bs

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How to introduce Web 2.0 to n00bs Kate Raynes-Goldie [email protected] // k4t3.org Constance Wiebrands [email protected] // flexnib.blogspot.com

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key strategies for helping newbies understand and use web 2.0 tools effectively by kate raynes-goldie and constance weibrands, at perthbarcamp 2007

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Page 1: how to introduce web 2.0 to n00bs

How to introduce Web 2.0 to n00bs

Kate Raynes-Goldie [email protected] // k4t3.org

Constance [email protected] // flexnib.blogspot.com

Page 2: how to introduce web 2.0 to n00bs

What we’ll cover

Tales from the front linesSome general problemsSome solutions

Page 3: how to introduce web 2.0 to n00bs

Wikis for politics

Using a wiki to write a political platformUsers from all walks of lifeNew technology and a new

collaboration/writing paradigm!

Page 4: how to introduce web 2.0 to n00bs

Library 2.0

Using a blog to learn about new technology

Staff with varying skill levelsOne hour a week!

Page 5: how to introduce web 2.0 to n00bs

Web 2.0 for development

People in developing and developed countries

Learning Web 2.0 to better share knowledge and collaborate

New way of thinking of the web

Page 6: how to introduce web 2.0 to n00bs

Web 2.0 and tech admins

Mistrust of Open SourceCensorship “Everything is a security issue”

Page 7: how to introduce web 2.0 to n00bs

General problems

Page 8: how to introduce web 2.0 to n00bs

Fear of new or unknown things

"Don't have time"”Don't have the energy"”Too overwhelming"”Too scary"”Just techy stuff, not relevant"

Page 9: how to introduce web 2.0 to n00bs

Lack of knowledge

Simplistic understandingsMediaMoral panicsPeople in charge often know less than the

users they are regulating

Page 10: how to introduce web 2.0 to n00bs

Lack of infrastructure

Web 2.0 works best in ubiquitous internet situations

Go where your friends areBandwidth, cost and lack of physical

infrastructure

Page 11: how to introduce web 2.0 to n00bs

Some solutions

Page 12: how to introduce web 2.0 to n00bs

Make relevant

ContextualizeConnect with peers

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Be a guide

One-on-one walkthroughs Hands-on is bestRepetition repetition repetition

Page 14: how to introduce web 2.0 to n00bs

Level the playing field

Question assumptionsDemystify the technologyNo question is stupid

Page 15: how to introduce web 2.0 to n00bs

Learn and iterate!

Learn from those you are teachingLearn from peersIntegrate feedback

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Two stage process

1.) Overcoming fears and preconceptions

2.) Learning the skills and culture

The second part is easier than the first!But what finally makes it click for people?