§  Crisis comes from the Greek word “krisis”, which means “decision”

§  In medicine, it defines the point of decision which, if not handled in an appropriate and timely manner (or if not handled at all), may cause patient death

The one related to a regular situation the one related to a non regular situation

and

§  brutal, §  sudden, §  surprising, §  unexpected, §  no warning

It requires a vigorous ad hoc action plan to mitigate the impacts

§  Insidious latent, §  But detectable,

predictable

Most of the time, situation can be recovered !

Key people

Tools

Experts

Partners

!!!  Now