how to present your social media roi in a report

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Social Media Reporting

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Post on 22-Nov-2014

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You have been using so many channels to market your brand on social media. But you are finding difficult to measure them? Check this documents and see what are the parameters that is to be consider to measure your social media ROI.

TRANSCRIPT

Social Media Reporting

HOW TO MEASURE

Brand’s Share Of Voice

➢ Open SocialMention.com

➢ Give “Company name” in search results

➢ Measure it for one month

➢ Monitor it for competitors

Cont..

➢ Use Google.com to find out share of voice

➢ Give “Company name” and site name

➢ Measure SOV per channel for every month

➢ Monitor for competitors and plot a graph.

Graph

XY

Z

A

Facebook

Twitter

XY

Z

A

Website visits - Google Analytics➢ Link Google analytics to your

website to find Page visits through social.

➢ Go to Referral traffic and then click on Social sources

➢ Then you will get number of visits from social media sites

➢ All social channels, Bookmarking sites are listed under social source.

➢ You can link how many pages you can on website.

Website visits - Bitly Visits➢ Create Bitly account for every

brand separately.

➢ Create Bitly link for every links leading to the website

➢ Use bitly links on all social media channels.

➢ Monitor number of clicks every month.

➢ You can link how many pages you can on website.

Social media Measurement● Every social media channels are measured based on social engagement

(Likes, comments, shares, Retweet, Favorites)● To measure engagement you need to find engagement per posts,

engagement rate.

Engagement per posts = Total Engagement / Number of posts

Engagement rate = Total Engagement / Total Impression (Facebook)

Engagement rate = Total Engagement / Total followers per month (Twitter)

% Increase in followers = [(Followers this month - Followers last month)/Followers last month ] * 100

Pointers:● Include a graph that compares previous’ month engagement, followers,

fans so that its easy to measure the performance.

● Use formulas for all the channels, Like - Twitter, LinkedIn, Google +● Measure engagement per posts every month, Engagement per post should

increase ● Monitor for relevant followers on twitter by downloading free report of

followers every month.

General Tools

Use simplymeasured.com and download free twitter follower report.

Use allmyplus.com to measure google plus analytics

Use twitonomy.com to measure twitter engagement

Use twittercounter.com to measure the twitter follower trends,

Download Facebook free analytics to measure Facebook activity.