how to search and pay taxes online - manatee county€¦ · how to search for an account to pay...

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HOW TO SEARCH AND PAY TAXES ONLINE Click on the links below for instructional information I. How to Search for an Account II. Quarterly Installments and Payment Schedule III. How to Pay (Shopping Cart) IV. Payment Confirmation V. Printing Online Bills and Receipts If additional help is needed, click here to navigate to our property tax FAQ.

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Page 1: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

HOW TO SEARCH AND PAY TAXES ONLINE

Click on the links below for instructional information

I. How to Search for an Account

II. Quarterly Installments and Payment Schedule

III. How to Pay (Shopping Cart)

IV. Payment Confirmation

V. Printing Online Bills and Receipts

If additional help is needed, click here to navigate to our property tax FAQ.

Page 2: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:
Page 3: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

How to Search for an Account

To pay taxes online, you must first locate the account(s) by following these steps:

Step 1: Select the appropriate button for your search; either by Property ID, Owner Name, Property Address or Billing Address. See Illustration 1. Once you select an option, instructions will appear with examples of how to enter the applicable criteria.

Step 2: Enter the appropriate criteria:

a) If you selected Property ID in Step 1, enter the property ID in the field provided using only numbers and click the “Search” button. If you have any questions about how to enter the property ID or what results will be retrieved, instructions with examples of how to enter the property ID appear below the search field. See Illustration 2.

b) If you selected Owner Name in Step 1, enter the owner name in the field provided. If you are entering a last name and first initial or first name, you must put a comma between the last name and first name/initial. Then click the "Search" button. If you have any questions about how to enter the owner name or what results will be retrieved, instructions with examples of how to enter the owner name appear below the search field. See Illustration 3.

c) If you selected Property Address in Step 1, enter the property address in the fields provided. Read each field carefully so you are entering the correct information; drop down arrows are provided to ensure the correct abbreviation is used to assist in your search. Then click the "Search" button. If you have any questions about how to enter the property address or what results will be retrieved, instructions with examples of how to enter the property address appear below the search field. See Illustration 4.

d) If you selected Billing Address in Step 1, enter the billing address in the field provided (this is the address where you receive your mail) without the city and state. Then click the "Search" button. If you have any questions about how to enter the billing address or what results will be retrieved, instructions with examples of how to enter the billing address appear below the search field. See Illustration 5.

Note: You can narrow your search results by selecting a specific Tax Year and/or Status (i.e. paid or unpaid) from the appropriate drop down boxes in the search fields.

Step 3: From the Property Search Results page, find the property in the list that you wish to pay. Click the button located in the far left column in the row for that property. See Illustration 6.

Step 4: In order to select multiple properties for payment, a checkbox to the right of each account is available to select. This checkbox is used to add one or more properties to the cart and to obtain a copy of each account's tax bill. See Illustration 7.

Note: Both the "View Tax Bills" and "Pay Taxes" button are disabled until you begin selecting properties by clicking the checkboxes. Additionally, if you select an account that is already paid, the "Pay Taxes" button will be disabled. The button is enabled only if all selected properties are eligible for payment. See Illustration 7.

Page 4: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

How to Search for an Account

Illustration 1

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Illustration 2

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Illustration 3

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Page 5: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

How to Search for an Account

Illustration 4

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Illustration 5

Page 6: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

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How to Search for an Account

Illustration 6

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Illustration 7

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Page 7: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

Quarterly Installments and Payment Schedule

If you are making a payment on an installment account, clicking the button will first bring up the list of quarterly scheduled payments. Select the appropriate quarter(s) by marking the checkboxes for each quarterly scheduled payment that are due and then click the "Pay Now" button. See Illustration 8 below.

Illustration 8

Please review the Payment Schedule for Installments if you receive one of the following validation errors:

Invalid Payment for Account Number: <123456789>. Quarter 1 can only be paid in June and Quarter 2 can only be paid in September. Quarter 3 & 4 are not available for payment until December. For help with installment payments, click on the ‘Help’ menu item and select ‘How to Search & Pay Taxes Online’.

Invalid Payment for Account Number: <123456789>. All unpaid quarters must be selected and paid.

Page 8: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

PAYMENT SCHEDULE FOR INSTALLMENTS

MONTH PAYMENTS ALLOWED June 1st Quarterly Installment payment only; must be paid by June 30th in order to remain on the installment plan

July No payments allowed

August No payments allowed

September 2nd Quarterly Installment payment only

October No payments allowed

November May select & pay 3rd and 4th Quarter Installments early If 2nd Quarterly Installment is unpaid, may choose to pay 3rd & 4th Quarterly Installments early, but must also

select & pay 2nd Quarterly Installment o Cannot select & pay only 2nd Quarterly Installment o Cannot select & pay only 3rd Quarterly Installment

December 3rd Quarterly Installment payment due May select & pay 3rd and 4th Quarterly Installments If 2nd Quarterly installment is unpaid, may choose to:

o Select & pay 3rd Quarterly Installment, but MUST also select & pay 2nd Quarterly Installment o Select & pay 3rd & 4th Quarterly Installments, but MUST also select & pay 2nd Quarterly Installment

Cannot select & pay only 2nd Quarterly Installment

January May select & pay 4th Quarterly Installment early If 2nd and/or 3rd Quarterly Installments are unpaid, may choose to select & pay 4th Quarterly Installment

early, but MUST also select & pay 2nd and/or 3rd Quarterly Installments o Cannot select & pay only 2nd and/or 3rd Quarterly Installments

February May select & pay 4th Quarterly Installment early If 2nd and/or 3rd Quarterly Installments are unpaid, may choose to select & pay 4th Quarterly Installment

early, but MUST also select & pay 2nd and/or 3rd Quarterly Installments o Cannot select & pay only 2nd and/or 3rd Quarterly Installments

March 4th Quarterly Installment payment due If 2nd and/or 3rd Quarterly Installment are unpaid, MUST select & pay them at this time

o Cannot pay only 2nd and/or 3rd Quarterly Installments

April Taxes are delinquent – MUST pay all unpaid Quarterly Installments to avoid the sale of a tax certificate

May Taxes are delinquent – MUST pay all unpaid Quarterly Installments

Page 9: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

How to Pay (Shopping Cart)

After selecting a property or multiple properties for payment by selecting the ‘Pay Taxes’ button, a page will load that allows you to choose your online payment type. You must select Payment Option #1 (Electronic Debit of Checking Account) or Payment Option #2 (Pay by Credit Card). See Illustration 9.

Note: We recommend payment by Electronic Debit of Checking Account because there is no fee associated with this type of transaction. If you choose Pay by Debit or Credit Card, there is a processing fee charged by a secure 3rd party payment processor which is necessary to cover the additional fee imposed by financial institutions/credit card companies for debit/credit card purchases.

For more information on the processing fee, access our online payment FAQ. You will be able to view the grand total before you checkout.

Payment Options

1. Payment Option #1 (Electronic Debit of Checking Account): You must fill-in all fields marked with an asterisk. If any required field is not completed, it will not allow you to continue. The items labeled by a question mark will assist you in locating your routing number/checking account number. If you wish to receive future bills by e-mail, mark the box next to "Get future bills by e-mail!" during checkout. See Illustration 10.

2. Payment Option #2 (Pay by Debit or Credit Card): Once you select ‘Pay by Credit Card’, you must select ‘Continue’ which indicates that you understand a convenience fee will be assessed and you wish to proceed. See Illustration 11.

Once you select ‘Continue’, you will be directed to the CHECKOUT page which displays the convenience fee in red prior to entering your payment information. If you wish to receive future bills by e-mail, mark the box next to "Get future bills by e-mail!" before selecting ‘Complete Transaction’. See Illustration 12.

Page 10: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

How to Pay (Shopping Cart)

Illustration 9

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Page 11: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

How to Pay (Shopping Cart)

Illustration 10

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Page 12: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

How to Pay (Shopping Cart)

Illustration 11

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Illustration 12

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Page 13: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

Payment Confirmation

Once you select ‘Complete Transaction’, a new browser window will open directing you to Bill2Pay, the Manatee County Tax Collector’s Property Tax Payment site, where you will be able to continue making your online payment. See Illustration 13 below. Once you select ‘Continue’, you will be taken through the payment process and once you complete your payment, a confirmation page will be displayed. This page can be printed for your records and you will receive a confirmation email as well at the email address you provided during the payment process.

Illustration 13

Page 14: HOW TO SEARCH AND PAY TAXES ONLINE - Manatee County€¦ · How to Search for an Account To pay taxes online, you must first locate the account(s) by following these steps: Step 1:

Printing Online Bills and Receipts

Provided all account information was entered correctly and your payment clears, you will have the option to print a duplicate receipt within three (3) business days on taxcollector.com from the Tax History Results or the Detail page. You also have the option of printing a duplicate bill. To print a paid receipt, you must first locate the account(s) by following the instructions in Step 1 and Step 2 at the top of this

document, and then select the yellow ‘Print Receipt’ button. The button will only retrieve the duplicate tax bill for that particular tax year, not a paid receipt. See Illustration 14 below.

Illustration 14

Please be sure to read all disclaimers. The accuracy of the information provided on this website is not guaranteed for legal purposes, and we are not responsible for payment transactions that could not be processed as the result of technical difficulties such as downtime due to system maintenance or any other occurrence.