how to win friends and grow your organization!. what would dale carnegie do on facebook?

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How to win friends and grow your organization!

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Page 1: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 2: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

How to win friends and grow your organization!

What would Dale Carnegie do on Facebook?

Page 3: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Paul BurtnessWeb Site Coordinator

Public Information Dept., Anoka County

Jennifer FinkMarketing and Visitor Services Manager

Parks and Recreation Dept., Anoka County

Martha WeaverPublic Information Manager

Anoka County

Page 4: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Dale Carnegie

( 1888 – 1955 )Dale Carnagey

Debater, orator, traveling salesman, taught public speaking classes, author

Changed his name to Carnegie,rented Carnegie Hall for a lecture

Dale Carnegie Training

Success comes not from technical know-howbut from people skills

Page 5: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

How to Win Friends and Influence People

published in 193715 million copies to date

Dale Carnegie

Arouse in the other person an eager want.

Become genuinely interested in other people.

Remember that a person’s name is, to that person,the sweetest and most important sound

in any language.

Be a good listener. Encourage others totalk about themselves.

Talk in terms of the other person’s interests.

Make the other person feel important – and do it sincerely.

Page 6: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Anoka County & Social Media

• Facebook• Twitter• YouTube• Mobile Websites• Mobile Marketing• Group Buying Promotions• Web, Email, Traditional Media

Page 7: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 8: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Who We Are – Anoka County

• Anoka County Parks• Bunker Beach Water Park• Chomonix Golf Course

Page 9: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

www.facebook.com/bunkerbeach (5,420 likes)

Page 10: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 11: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 12: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 13: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

YouTube Channel: www.youtube.com/anokacountymn

Page 14: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Visit Bunker Beach on your smartphone

m.BunkerBeach.com

Page 15: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 16: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 17: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 18: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Arouse in the other person an eager want.

Become genuinely interested in other people.

Remember that a person’s name is, to that person,the sweetest and most important sound

in any language.

Be a good listener. Encourage others totalk about themselves.

Talk in terms of the other person’s interests.

Make the other person feel important – and do it sincerely.

Page 19: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Twitter.com/AnokaCounty1,302 followers

Page 20: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Who We Are - Anoka County

• North metro, 4th largest county, 325K pop.• 2nd lowest taxes in the metro area• Urban south, rural north• About to break ground on a fiber broadband

network to bring expanded connectivity across the county, funded by a $13.4 million grant from the American Recovery and Reinvestment Act (ARRA)

Page 21: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Twitter• Autofeed from

Facebook• Retweets• Relationship to media• Who is following is

more important than how many

Page 22: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 23: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 24: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Page 25: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Policies in PlaceEstablish clear authority over social media

Require clear purpose

Process for request and approval

Assess ability and commitment

Monitor closely

Page 26: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

• Use what you know about your audience to attract and keep the right kind of friends for your social media efforts.

• Blend traditional marketing/communications strategies with the new and unique tools of social media.

• Be proactive in developing policies and guidelines for your organization’s efforts in social media.

In Summary

Page 27: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Resources

• SMUG – Social Media University, Globalhttp://social-media-university-global.org/

• Mayo Clinic Social Media Centerhttp://socialmedia.mayoclinic.org/

• Social Media Revolution videohttp://www.youtube.com/watch?v=lFZ0z5Fm-Ng

• Social Media Policieshttp://www.socialmediagovernance.com/

Page 28: How to win friends and grow your organization!. What would Dale Carnegie do on Facebook?

How to win friends and grow your organization!

Paul BurtnessWeb Site Coordinator

Public Information Dept., Anoka [email protected]

Martha WeaverPublic Information Manager

Public Information Dept., Anoka [email protected]

www.AnokaCounty.uswww.AnokaCountyParks.comwww.BunkerBeach.comwww.ChomonixGolf.com www.facebook.com/bunkerbeachwww.facebook.com/wargonaturecenterwww.youtube.com/anokacountymnwww.twitter.com/anokacountywww.twitter.com/anokacountyparkwww.twitter.com/anokacountyhwywww.twitter.com/anokacolibrary

Thank You!Jennifer Fink

Marketing and Visitor Services ManagerParks and Recreation Dept., Anoka County

[email protected]