Mobile Device Management

ConfigurationManagement

Diagnostics

FirmwareOver-the-Air

Updates ApplicationManagement

EnterpriseManagement

HP MMC is architected in a

modular manner using industry-standard Web

Services, allowing operators to

customize the solution to meet their

specific business goals.

HP Mobile Management CenterThe HP Mobile Management Center (MMC) provides the essential mobile foundation for operators and service providers to deliver a high quality mobile experience. HP MMC provides valuable real-time access to the mobile device giving you unprecedented insight into its settings and configuration, usage patterns, resident software and applications; and control by providing the capability to remotely diagnose device issues, deliver software and feature updates, configure service settings, or develop targeted mobile campaigns.

Based on years of wireless innovation, standards leadership, and commercial experience HP’s Mobile Management Center provides you a proven solution to increase data revenue and service adoption, reduce customer support costs, and enhance customer loyalty. HP MMC is a standards-based software solution that has been architected in a modular manner using industry standard Web Services, enabling you to purchase one or more of the HP MMC modules depending on your current and future needs.

Fig 1. Logical Overview

Minimum System Requirements

Hardware Specifications

HP Proliant BL 380 G5 Server2x Quad Core Intel Xeon 5440 Processors•4 GB RAM•72 GB+ Minimum Storage•

Software Specifications

Red Hat Linux AS v4.0 or greaterBEA WebLogic 8.1 SP6 Advantage EditionOracle 10g Standard Edition

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

May 2009

Configuration ManagementTheHPMMCConfigurationModulehelpstomaximizeaveragerevenue per user by provisioning and maintaining data services which increase service usage, adoption rates, reduce customer support costs, and enhance the overall mobile experience. Highlighted features include:

Support for both OMA DM and legacy provisioning (i.e. •OMA CP) protocolsSegmentation of subscribers and devices for complex •provisioning across multiple subscriber groups with multiple parameters per sessionAutomaticdevicedetectionandconfigurationbasedupon•definedpolicies

DiagnosticsThe HP MMC Diagnostics Module reduces customer support costs, improves adoptions of new services and applications, and enhances the mobile experience through these key features:

Over-the-air (OTA) gathering and viewing of hundreds of •device metrics in real-time such as service settings, signal strength, OS version, resident software applications, etc.Analytics rules engine to automatically analyze and quickly •resolve device problemsAutomation of the device maintenance lifecycle through •periodic device health checksMonitoring and analysis of valuable device and •application/service trends

Firmware Over-the-Air (FOTA)Firmware over-the-air updates reduces customer support andlogisticcosts,mitigatesexposuretohighprofiledevicerecalls, and opens a channel for new revenue opportunities by providing:

Comprehensivelifecyclemanagementforfirmware,software,•andfilesystemupdatesCampaign management enabling an operator to create, •deploy, and monitor individual or large scale mobile campaigns to millions of subscribersFlexiblelifecyclemanagementworkflowforalignmentwith•existing business processesIntelligent dependency management to automatically select •one or more updates based on real-time subscriber/device information and permissions

Application ManagementThe Application Management Module enables operators to drive revenue growth, increase adoption rates, and reduce customer support costs. Highlighted features include:

Targeted marketing (push) campaigns to the mobile device to •promote new servicesDependency management to ensure device, platform, and •language compatibility prior to sending the applicationComprehensive application control including inventory, install, •and application removalCustomizethemobileexperiencewithdefinedworkflows,•tailored user prompts, opt-in/out options, etc.

Enterprise ManagementThe HP MMC Enterprise Module enables operators to offer value-added services to the enterprise allowing them to increase mobile productivity, protect and secure corporate information, and reduce IT support costs. HP MMC empowers an enterprise by enabling:

Policy enforcement to ensure devices are conforming to •corporate policies across multiple business groups with ongoing checks automatically initiated by devicesSecurity with over-the-air remote wipe & lockConfigurationofenterprisemobileservicesincluding•messaging,unifiedcommunications,WiFinetworks,andmoreApplicationdeploymentformobiledevicefleettoadd,update,•or remove applications on corporate devicesFlexible framework to support mobile devices, PDAs, WiMax •devices, and other customer premise equipment over any available http(s) data connection

For more informationTo read more about HP MMC, go to www.hp.com/go/mmc.

Wireless Specifications Supported

OMA Client Provisioning OMA Device ManagementOMA Client Provisioning v 1.1 OMA DM v 1.1.2 & 1.2

Openwave Primary Provisioning Specification

OMA DL (Download) v 1.0

Nokia/Ericsson OTA v 7.0 & 7.1 OMA DM FUMO (Firmware Update Mgmt Object) v 1.0

Nokia Smart Messaging v 3.0 OMA DM DIAGMON (Diagnostics Mgmt Object) Candidate Spec

Microsoft AMO for Client Provisioning

OMA DM SCOMO (Software Component Mgmt Object) Candidate Spec

WAP 183