hp touchsmart tm2 notebook pch10032.module (includes two 2.4-ghz antennae in display assembly):...

HP TouchSmart tm2 Notebook PC

Maintenance and Service Guide

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.

Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under license. Intel, Pentium,Celeron, and Core are trademarks orregistered trademarks of Intel Corporationor its subsidiaries in the United States andother countries. Microsoft, Windows, andWindows Vista are U.S. registeredtrademarks of Microsoft Corporation. SDLogo is a trademark of its proprietor.

The information contained herein is subjectto change without notice. The onlywarranties for HP products and services areset forth in the express warranty statementsaccompanying such products and services.Nothing herein should be construed asconstituting an additional warranty. HP shallnot be liable for technical or editorial errorsor omissions contained herein.

This guide is a troubleshooting referenceused for maintaining and servicing thecomputer. It provides comprehensiveinformation on identifying computerfeatures, components, and spare parts; ontroubleshooting computer problems; and onperforming computer disassemblyprocedures.

First Edition: Januaary 2010

Document Part Number: 582062-001

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a softsurface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter tocontact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computerand the AC adapter comply with the user-accessible surface temperature limits defined by theInternational Standard for Safety of Information Technology Equipment (IEC 60950).

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Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 5Top components ................................................................................................................................... 5

Display components ............................................................................................................ 5Keys ..................................................................................................................................... 6Lights ................................................................................................................................... 7TouchPad components ........................................................................................................ 8

Front components ................................................................................................................................ 9Left-side components ........................................................................................................................... 9Rear components ............................................................................................................................... 10Right-side components ....................................................................................................................... 11Bottom components ........................................................................................................................... 13

3 Illustrated parts catalog ............................................................................................................................... 15Service tag ......................................................................................................................................... 15Computer major components ............................................................................................................. 17Plastics Kit .......................................................................................................................................... 22Mass storage devices ......................................................................................................................... 23Miscellaneous parts ............................................................................................................................ 24Sequential part number listing ............................................................................................................ 25

4 Removal and replacement procedures ....................................................................................................... 31Preliminary replacement requirements ............................................................................................... 31

Tools required .................................................................................................................... 31Service considerations ....................................................................................................... 31

Plastic parts ....................................................................................................... 31Cables and connectors ..................................................................................... 32Drive handling ................................................................................................... 32

Grounding guidelines ......................................................................................................... 33Electrostatic discharge damage ........................................................................ 33

Packaging and transporting guidelines ............................................. 34Workstation guidelines ..................................................................... 34

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Equipment guidelines ....................................................................... 35Component replacement procedures ................................................................................................. 36

Service tag ......................................................................................................................... 36Computer feet .................................................................................................................... 38Battery ............................................................................................................................... 39Pen .................................................................................................................................... 40Hard drive .......................................................................................................................... 41WWAN module .................................................................................................................. 44Memory module ................................................................................................................. 47WLAN module .................................................................................................................... 50RTC battery ....................................................................................................................... 54Top cover ........................................................................................................................... 55Keyboard ........................................................................................................................... 57Pen holder and eject assembly .......................................................................................... 59Bluetooth module ............................................................................................................... 60Power switch board ........................................................................................................... 61Display assembly ............................................................................................................... 62System board ..................................................................................................................... 67Power connector and cable ............................................................................................... 71Fan ..................................................................................................................................... 72Heat sink ............................................................................................................................ 74USB/Card Reader board .................................................................................................... 78

5 Setup Utility (BIOS) ....................................................................................................................................... 79Starting Setup Utility ........................................................................................................................... 79Using Setup Utility .............................................................................................................................. 80

Changing the language of Setup Utility ............................................................................. 80Navigating and selecting in Setup Utility ............................................................................ 80Display system information ................................................................................................ 81Restoring default settings in Setup Utility .......................................................................... 81Exiting Setup Utility ............................................................................................................ 82

Setup Utility menus ............................................................................................................................ 82Main menu ......................................................................................................................... 82Security menu .................................................................................................................... 82System Configuration menu .............................................................................................. 83Diagnostics menu .............................................................................................................. 83

Updating the BIOS ............................................................................................................................. 84Determining the BIOS ........................................................................................................ 84Downloading a BIOS update ............................................................................................. 84

6 Specifications ................................................................................................................................................ 87Computer specifications ..................................................................................................................... 8712.1-inch display specifications .......................................................................................................... 88

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Hard drive specifications .................................................................................................................... 89Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications ............................................. 90DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 91

7 Backup and recovery .................................................................................................................................... 93Creating recovery discs ...................................................................................................................... 94Backing up your information ............................................................................................................... 95

Using Windows Backup and Restore ................................................................................ 96Using system restore points .............................................................................................. 96

When to create restore points ........................................................................... 96Create a system restore point ........................................................................... 96Restore to a previous date and time ................................................................. 97

Performing a recovery ........................................................................................................................ 97Recovering from the recovery discs .................................................................................. 97Recovering from the dedicated recovery partition (select models only) ............................ 98

8 Connector pin assignments ......................................................................................................................... 99Audio-in (microphone) ........................................................................................................................ 99Audio-out (headphone) ....................................................................................................................... 99External monitor ............................................................................................................................... 100HDMI ................................................................................................................................................ 101RJ-45 (network) ................................................................................................................................ 102Universal Serial Bus ......................................................................................................................... 102

9 Power cord set requirements .................................................................................................................... 103Requirements for all countries .......................................................................................................... 103Requirements for specific countries and regions ............................................................................. 104

10 Recycling ................................................................................................................................................... 105Battery .............................................................................................................................................. 105Display .............................................................................................................................................. 105

Index ................................................................................................................................................................. 111

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1 Product description

Category Description

Product Name HP TouchSmart tm2 Notebook PC

Processors Intel™ Core™2 SU9600 1.60-GHz processor, 3-MB L2 cache, 800-MHz front sidebus (FSB), 10-W

Intel Core2 SU9400 1.40-GHz processor, 3-MB L2 cache, 800-MHz FSB, 10-W

Intel Core2 SU7300 1.30-GHz processor, 3-MB L2 cache, 800-MHz FSB, 10-W

Intel Pentium™ DC SU4100 1.30-GHz processor, 2-MB L2 cache, 800-MHz FSB,10-W

Intel Celeron™ DC SU2300 1.20-GHz processor, 1-MB L2 cache, 800-MHz FSB,10-W

Chipset Northbridge: Intel GS45 small form factor (SFF)

Southbridge: Intel ICH9M SFF

Graphics ATi Mobility Radeon HD4550 (AMD/ATI M93-S3) discrete graphics subsystemwith at least 512-MB of dedicated video memory. Dedicated video memoryincreases to 796 MB when for system memory = 2048 . Dedicated video memoryincreases to 1308 MB when system memory = 3072 MB. Dedicated video memoryincreases to 1695 MB when system memory = 4096MB.

Support for Blu ray and/or high-definition (HD)-DVD playback with HD decode andDX10 support

Graphics subsystem memory size is dynamic change

Panels 12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio), LED BrightView withWacom touch-screen (multitouch enabled) and EMR support

Typical brightness: 200 nits

Memory ● Two SODIMM slots

● Customer accessible/upgradable

● Dual-channel support

● DDR3, 1333-MHz, can be downgraded to 1066-MHz

8192-MB total system memory (4096 MB × 2, dual-channel)

6144-MB total system memory (4096 MB + 2048 MB)

4096-MB total system memory (4096 MB × 1; 2048 MB × 2, dual-channel)

3072-MB total system memory (2048 MB + 1024 MB)

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2048-MB total system memory (2048 MB × 1; 1024 MB × 2, dual-channel)

1024-MB total system memory (1024 MB × 1)

Hard drives ● Supports all 9.5-mm, 6.35-cm (2.5-inch) hard drives

● Serial ATA

● Supports Accelerometer hard drive protection

500-GB, 7200-rpm

320-GB, 7200-rpm

250-GB, 7200-rpm

160-GB, 7200-rpm

Optical drives Supports only external optical drives

● 12.7-mm tray load

● Parallel ATA

● Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive with LightScribe

● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive withLightScribe

Webcam Low-light VGA camera, fixed (no tilt), with activity light, 640 × 480 by 24 framesper second

Diskette drive Supports external USB drive only

Audio ● HD Dolby advanced audio

● Integrated subwoofer

● Supports Microsoft® premium requirements

● Two omni-directional, digital microphones

● Beam-forming, echo-cancellation, noise-suppression software

● Pavilion-branded Altec Lansing speakers

Ethernet ● Integrated 10/100/1000 (Gigabit Ethernet) network interface card

● Ethernet cable included

Wireless Integrated wireless local area network (WLAN) options by way of wirelessmodule (includes two 2.4-GHz antennae in display assembly):

Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter + Bluetooth®

Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter

Broadcom 43225 802.11b/g/n 2x2 WiFi Adapter + Bluetooth

Broadcom 43225 802.11b/g/n 2x2 WiFi Adapter

Broadcom 4312G 802.11b/g WiFi Adapter + Bluetooth

Broadcom 4312G 802.11b/g WiFi Adapter

Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter + Bluetooth

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Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter

Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter + Bluetooth

Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter

Integrated wireless wide area network (WWAN) options by way of wirelessmodule (includes two antennae in display assembly):

Supports 5 antenna bands (2100/1800/1900/800/900)

SIM card option for UMTS module

External media card ● One ExpressCard/34 slot, requires slot bezel

● Digital Media Slot, supports Memory Stick, Memory Stick Pro,MultiMediaCard, Secure Digital Memory Card, and xD-Picture Card.

Ports Audio-in (stereo microphone)

Audio-out (stereo headphone)

High-definition multimedia interface (HDMI) v1.3 supporting 1080p with high-bandwidth digital content protection (HDCP) key

RJ-45 (Ethernet), includes link and activity lights

USB (3)

VGA (Dsub 15 pin) supporting 1920 × 1200 external resolution @ 75 Hz. Disabledwhen connected to devices through the expansion port 3. Hot plug, unplug, andauto detect for correct output to wide-aspect and standard-aspect video.

2-pin 65-W AC power

Docking Docking support through the expansion port 3. Supports the HP xb3000 NotebookExpansion Base and the HP Notebook QuickDock.

Keyboard/pointing devices 12.1-inch island-style keyboard with duracoat finish

Taps enabled as default

TouchPad with 2 buttons and two-way scroll supports clickpad and HP-definedgestures

Wacom 9.0-mm touch-screen pen

Power requirements 6-cell, 62-Wh, 2.80-Ah Li-ion battery

65-W AC adapter with localized cable plug support (2-wire plug with ground pin,supports 2-pin DC connector)

Security Security cable slot

Fingerprint reader with Digtial Persona software support

Operating system Preinstalled:

Windows® 7 Professional (64-bit)

Windows 7 Home Premium (64-bit)

Serviceability End-user replaceable parts:

AC adapter

Battery (system)

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Hard drive

Memory module

Optical drive

RTC battery

WLAN module

WWAN module

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2 External component identification

Top componentsDisplay components

Item Component Function

(1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicatewith wireless wide-area networks (WWAN).

(2) WLAN antennas (2)* Send and receive wireless signals to communicatewith wireless local area networks (WLAN).

(3) Internal microphones (2) Record sound.

(4) Webcam light On: The webcam is in use.

(5) Webcam Records video and captures still photographs.

(6) Speakers (2) Produce sound.

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(7) Convertible hinge Swivels the display and converts the computer fromtraditional notebook mode to slate mode or from slatemode to notebook mode. In slate mode, the display isrotated and folded flat, so that you can view contentwhile carrying the computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediatelyaround the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safetyand Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Keys


(1) esc key Displays system information when pressed incombination with the fn key.

(2) fn key Executes frequently used system functions whenpressed in combination with an arrow key or the esckey.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the cursor.

(5) Action keys Execute frequently used system functions.

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Lights

Item Component Description

(1) Caps lock light White: Caps lock is on.

(2) Mute light Amber: Computer sound is off.

(3) Wireless light ● White: An integrated wireless device, such as awireless local area network (WLAN) device and/ora Bluetooth device, is on.

NOTE: Wireless devices are enabled at thefactory.

● Amber: All wireless devices are off.

(4) TouchPad off indicator ● Amber: The TouchPad is off.

● Off: The TouchPad is on.

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TouchPad components


(1) TouchPad off indicator To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator.

NOTE: When the TouchPad zone is active, the lightis off.

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

(4) TouchPad zone Moves the pointer and selects or activates items on thescreen.


Front components


(1) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically tocool internal components and prevent overheating. It isnormal for the internal fan to cycle on and off duringroutine operation.

(2) External WWAN antenna Sends and receives wireless signals to communicatewith WWANs.

NOTE: For optimal transmission, keep the areasimmediately around the antenna free from obstruction.To see wireless regulatory notices, refer to the sectionof the Regulatory, Safety and Environmental Noticesthat applies to your country or region. These noticesare located in Help and Support.

Left-side components


(1) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically tocool internal components and prevent overheating. It isnormal for the internal fan to cycle on and off duringroutine operation.

(2) HDMI port Connects an optional video or audio device, such as ahigh-definition television, or any compatible digital oraudio component.

(3) USB port Connects an optional USB device.

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(4) Audio-out (headphone) jack/Audio-in (microphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, earbuds, a headset, ortelevision audio. Also connects an optional headsetmicrophone.

NOTE: When a device is connected to the jack, thedevice speakers are disabled.

(5) Drive light ● Blinking white: The hard drive is being accessed.

● Amber: HP ProtectSmart Hard Drive Protectionhas temporarily parked the hard drive.

(6) Pen tether hole Connects the pen tether.

(7) Pen holder Holds the digitizer pen.

Rear components


(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as adeterrent, but it may not prevent the computer frombeing mishandled or stolen.

(2) External monitor port Connects an external VGA monitor or projector.

(3) RJ-45 (network) jack Connects a network cable.


Right-side components


(1) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of apassword logon.

(2) Rotate button Rotates the screen image counterclockwise to 4orientations: landscape primary, portrait primary,landscape secondary, and portrait secondary.

NOTE: Computers with WWAN capabilities onlysupport landscape primary and portrait secondaryorientations.

(3) Power light ● White: The computer is on.

● Blinking white: The computer is in the Sleepstate.

● Off: The computer is off or in Hibernation.

(4) Power switch ● When the computer is off, slide the power switchto turn on the computer.

● When the computer is on, briefly slide the powerswitch to exit Sleep.

● When the computer is in the Sleep state, brieflyslide the power switch to exit Sleep.

● When the computer is in Hibernation, briefly slidethe power switch to exit Hibernation.

If the computer has stopped responding and Windowsshutdown procedures are ineffective, slide and holdthe power switch for at least 5 seconds to turn off thecomputer.

To learn more about your power settings, select Start> Control Panel > System and Security > PowerOptions.

(5) Wireless light ● White: An integrated wireless device, such as aWLAN device and/or a Bluetooth device, is on.

NOTE: Wireless devices are enabled at thefactory.

● Amber: All wireless devices are off.

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(6) Wireless button Turns the wireless feature on or off, but does notestablish a wireless connection.

NOTE: A wireless network must be set up in order toestablish a wireless connection.

(7) Digital Media Slot Supports the following digital card formats:

● Memory Stick

● Memory Stick Pro

● MultiMediaCard

● Secure Digital Memory Card

● xD-Picture Card

(8) USB ports (2) Connect optional USB devices.

(9) Battery light ● Off: The computer is running on battery power.

● Blinking amber: The battery has reached a lowbattery level, a critical battery level, or there is abattery error.

● Amber: A battery is charging.

● White: The computer is connected to externalpower and the battery is fully charged.

(10) Power connector Connects an AC adapter.


Bottom components


(1) Battery release latch Releases the battery from the battery bay.

(2) Battery bay Holds the battery and contains the SIM slot.

NOTE: The battery is preinstalled in the battery bayat the factory.

(3) Vents (4) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically tocool internal components and prevent overheating. Itis normal for the internal fan to cycle on and off duringroutine operation.

(4) Hard drive bay Holds the hard drive and contains the WWAN moduleslot.

(5) Memory module compartment Contains the memory module slots, WLAN moduleslot, and holds the RTC battery.

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3 Illustrated parts catalog

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product'shardware components. The part number helps a service technician to determine what componentsand parts are needed.

(4) Model description: This is the number used to locate documents, drivers, and support forthe computer.

(5) Warranty period: This number describes the duration of the warranty period for the computer.

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Computer major components

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Item Description Spare part number

(1) Display assembly

12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,microphones, fingerprint reader, WLAN antenna cables, and WWAN antenna cables

595299-001

12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,microphones, fingerprint reader, and WLAN antenna cables

584226-001

12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,microphones, WLAN antenna cables, and WWAN antenna cables

595298-001

12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,microphones, and WLAN antenna cables

584225-001

Display Screw Kit (not illustrated) 592962-001

(2) Keyboard (includes cable and 2 retention clips)

Belgium 584161-A41

Brazil 584161-201

Denmark, Finland, and Norway 584161-DH1

France 584161-051

French Canada 584161-121

Germany 584161-041

Greece 584161-DJ1

Israel 584161-BB1

Italy 584161-061

Japan 584161-291

Latin America 584161-161

The Netherlands 584161-B31

Portugal 584161-131

Russia 584161-251

Saudi Arabia 584161-171

South Korea 584161-AD1

Spain 584161-071

Switzerland 584161-111

Taiwan 584161-AB1

Thailand 584161-281

Turkey 584161-141

The United Kingdom 584161-031

The United States 584161-001

(3) Top cover (includes TouchPad and TouchPad cable, caps lock light board andcable, and top cover bumper pads)

592964-001



Plastics Kit 592971-001

(4a) Display hinge cover

(4b) Memory module compartment cover (includes 2 captive screws, secured with C-clips)

(4c) Hard drive cover (includes 2 captive screws, secured with C-clips)

(5) Pen 593028-001

(6a) Pen holder (includes pen eject assembly) 592972-001

(6b) Pen eject assembly

(7) Power switch board (includes cable) 592968-001

(8) Bluetooth module cable 593835-001

(9) Bluetooth module 537921-001

(10) System board (includes replacement thermal material)

Equipped with discrete graphics subsystem and Intel Core2 SU9600 1.60-GHzprocessor (800-MHz FSB, 3-MB L2 cache, 10-W)

584129-001

Equipped with discrete graphics subsystem and Intel Core2 SU7300 1.30-GHzprocessor (800-MHz FSB, 3-MB L2 cache, 10-W)

584133-001

Equipped with discrete graphics subsystem and Intel Pentium DC SU4100 1.30-GHzprocessor (800-MHz FSB, 2-MB L2 cache, 10-W)

584135-001

Equipped with discrete graphics subsystem and Intel Celeron DC SU2300 1.20-GHzprocessor (800-MHz FSB, 1-MB L2 cache, 10-W)

584137-001

Equipped with UMA graphics subsystem and Intel Core2 SU9600 1.60-GHzprocessor (800-MHz FSB, 3-MB L2 cache, 10-W)

584128-001

Equipped with UMA graphics subsystem and Intel Core2 SU7300 1.30-GHzprocessor (800-MHz FSB, 3-MB L2 cache, 10-W)

584132-001

Equipped with UMA graphics subsystem and Intel Pentium DC SU4100 1.30-GHzprocessor (800-MHz FSB, 2-MB L2 cache, 10-W)

584134-001

Equipped with UMA graphics subsystem and Intel Celeron DC SU2300 1.20-GHzprocessor (800-MHz FSB, 1-MB L2 cache, 10-W)

584136-001

(11) USB/Card Reader board 592948-001

(12) Fan 592970-001

(13) Heat sink (includes replacement thermal material)

For use only with computer models equipped with discrete graphics subsystem 592969-001

For use only with computer models equipped with UMA graphics subsystem 594635-001

(14) Power connector and cable 592967-001

(15) Base enclosure (includes 2 battery release latches, and 4 rubber feet) 592963-001

Rubber Kit (not illustrated, includes 4 base enclosure rubber feet and pen cover) 592966-001

(16) RTC battery (includes cable and 2-sided tape) 592965-001

(17) Memory modules (PC3, 1066-MHz)

4096-MB 599092-001



248-MB 598856-001

1024-MB 598859-001

(18) WLAN module

Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter:

● For use in Canada, the Cayman Islands, Guam, Puerto Rico,the U.S. Virgin Islands, and the United States

580101-001

● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands,the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast,Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand,Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,Papua New Guinea, Paraguay, the People's Republic of China, Peru,the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova,Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain,Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

580101-002

Broadcom 43225 802.11b/g/n 2x2 WiFi Adapter for use in all countries and regions 593837-001



Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan,Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania,Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan,Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova,Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia,Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela,Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

582562-002

Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter for use in all countriesand regions

593530-001

Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter for use in all countriesand regions

593531-001

(19) HSPA EV-DO WWAN module 531993-001

(20) Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)

500-GB, 7200-rpm 584381-001

320-GB, 7200-rpm 584380-001

250-GB, 7200-rpm 584379-001

160-GB, 7200-rpm 584378-001

Hard Drive Hardware Kit (not illustrated; includes hard drive bracket and hard drivescrews)

584382-001

(21) 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 586021-001


Plastics Kit


Plastics Kit 592971-001

(1) Display hinge cover

(2) Memory module compartment cover (includes 2 captive screws, secured with C-clips)

(3) Hard drive cover (includes 1 rubber foot and 2 captive screws, secured with C-clips)


Mass storage devices


(1) Hard drive (includes hard drive bracket and Mylar cover)

500-GB, 7200-rpm 584381-001

320-GB, 7200-rpm 584380-001

250-GB, 7200-rpm 584379-001

160-GB, 7200-rpm 584378-001

Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, Mylarcover, and hard drive screws)

584382-001

(2) External optical drive (includes bezel, bracket, and cable)

Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive with LightScribe 584384-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 584383-001

ENWW Mass storage devices 23

Miscellaneous partsDescription Spare part number

AC adapter

65-W PFC AC adapter 463958-001

65-W RC/V AC adapter 577170-001

HP protective sleeve 598207-001

Power cords:

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Brazil 490371-201

For use in Denmark 490371-081

For use in Europe, the Middle East, and Africa (excluding South Africa) 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in Japan 490371-291

For use in North America 490371-001

For use in the People's Republic of China 490371-AA1

For use in South Korea 490371-AD1

For use in Taiwan 490371-AB1

For use in the United Kingdom and Singapore 490371-031

Screw Kit

● Phillips PM3.0×3.0 screws

● Phillips PM2.5×10.0 captive screws



● Phillips PM2.0×5.0 captive screws


592973-001

Wired headset with volume control 371693-001

Wireless laser mouse 430958-001


Sequential part number listingSpare partnumber

Description

371693-001 Wired headset with volume control

430958-001 Wireless laser mouse

463958-001 65-W PFC AC adapter

490371-001 Power cord for use in North America

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe, the Middle East, and Africa (excluding South Africa)

490371-031 Power cord for use in the United Kingdom and Singapore

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

490371-201 Power cord for use in Brazil

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People's Republic of China

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in South Korea

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

531993-001 HSPA EV-DO WWAN module

537921-001 Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is available using spare part number ???-001.

577170-001 65-W RC/V AC adapter

580101-001 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico,the U.S. Virgin Islands, and the United States

ENWW Sequential part number listing 25

Spare partnumber

Description

580101-002 Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros,the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos,Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands,New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire,Zambia, and Zimbabwe

582562-002 Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros,the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos,Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands,New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire,Zambia, and Zimbabwe

584128-001 System board equipped with UMA graphics subsystem and Intel Core2 SU9600 1.60-GHz processor (800-MHz FSB, 3-MB L2 cache, 10-W; includes replacement thermal material)

584129-001 System board equipped with discrete graphics subsystem and Intel Core2 SU9600 1.60-GHz processor(800-MHz FSB, 3-MB L2 cache, 10-W; includes replacement thermal material)

584132-001 System board equipped with UMA graphics subsystem and Intel Core2 SU7300 1.30-GHz processor (800-MHz FSB, 3-MB L2 cache, 10-W; includes replacement thermal material)

584133-001 System board equipped with discrete graphics subsystem and Intel Core2 SU7300 1.30-GHz processor(800-MHz FSB, 3-MB L2 cache, 10-W; includes replacement thermal material)

584134-001 System board equipped with UMA graphics subsystem and Intel Pentium DC SU4100 1.30-GHz processor(800-MHz FSB, 2-MB L2 cache, 10-W; includes replacement thermal material)

584135-001 System board equipped with discrete graphics subsystem and Intel Pentium DC SU4100 1.30-GHzprocessor (800-MHz FSB, 2-MB L2 cache, 10-W; includes replacement thermal material)


Spare partnumber

Description

584136-001 System board equipped with UMA graphics subsystem and Intel Celeron DC SU2300 1.20-GHz processor(800-MHz FSB, 1-MB L2 cache, 10-W; includes replacement thermal material)

584137-001 System board equipped with discrete graphics subsystem and Intel Celeron DC SU2300 1.20-GHzprocessor (800-MHz FSB, 1-MB L2 cache, 10-W; includes replacement thermal material)

584161-001 Keyboard for use in the United States (includes cable and 2 retention clips)

584161-031 Keyboard for use in the United Kingdom (includes cable and 2 retention clips)

584161-041 Keyboard for use in Germany (includes cable and 2 retention clips)

584161-051 Keyboard for use in France (includes cable and 2 retention clips)

584161-061 Keyboard for use in Italy (includes cable and 2 retention clips)

584161-071 Keyboard for use in Spain (includes cable and 2 retention clips)

584161-121 Keyboard for use in French Canada (includes cable and 2 retention clips)

584161-131 Keyboard for use in Portugal (includes cable and 2 retention clips)

584161-141 Keyboard for use in Turkey (includes cable and 2 retention clips)

584161-161 Keyboard for use in Latin America (includes cable and 2 retention clips)

584161-171 Keyboard for use in Saudi Arabia (includes cable and 2 retention clips)

584161-201 Keyboard for use in Brazil (includes cable and 2 retention clips)

584161-251 Keyboard for use in Russia (includes cable and 2 retention clips)

584161-281 Keyboard for use in Thailand (includes cable and 2 retention clips)

584161-291 Keyboard for use in Japan (includes cable and 2 retention clips)

584161-A41 Keyboard for use in Belgium (includes cable and 2 retention clips)

584161-AB1 Keyboard for use in Taiwan (includes cable and 2 retention clips)

584161-AD1 Keyboard for use in South Korea (includes cable and 2 retention clips)

584161-B31 Keyboard for use in the Netherlands (includes cable and 2 retention clips)

584161-BB1 Keyboard for use in Israel (includes cable and 2 retention clips)

584161-BG1 Keyboard for use in Switzerland (includes cable and 2 retention clips)

584161-DH1 Keyboard for use in Denmark, Finland, and Norway (includes cable and 2 retention clips)

584161-DJ1 Keyboard for use in Greece (includes cable and 2 retention clips)

584225-001 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLANantenna cables

584226-001 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, fingerprintreader, and WLAN antenna cables

584378-001 500-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)





Spare partnumber

Description

584382-001 Hard Drive Hardware Kit (includes hard drive bracket, Mylar cover, and hard drive screws)

584383-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe external drive (includesbezel, bracket, and cable)

584384-001 Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive with LightScribe external drive (includes bezel,bracket, and cable)

586021-001 6-cell, 62-Wh, 2.8-Ah, Li-ion battery

594948-001 USB/Card Reader board

592962-001 Display Screw Kit

592963-001 Base enclosure (includes 2 battery release latches, and 4 rubber feet)

592964-001 Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top coverbumper pads)

592965-001 RTC battery (includes cable and 2-sided tape)

592966-001 Rubber Kit (includes 4 base enclosure rubber feet, pen cover, and RJ45 cover)

592967-001 Power connector and cable

592968-001 Power switch board (includes cable)

592969-001 Heat sink for use only with computer models equipped with discrete graphics subsystem (includesreplacement thermal material)

592970-001 Fan

592971-001 Plastics Kit

NOTE: See Plastics Kit on page 22 for more Plastics Kit information.

592972-001 Pen holder and pen eject assembly

592973-001 Screw Kit

593028-001 Pen

593530-001 Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter for use in all countries and regions

593531-001 Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 WiFi Adapter for use in all countries and regions

593835-001 Bluetooth module cable

593837-001 Broadcom 43225 802.11b/g/n 2x2 WiFi Adapter for use in all countries and regions

594635-001 Heat sink for use only with computer models equipped with UMA graphics subsystem (includesreplacement thermal material)

595298-001 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, WLANantenna cables, and WWAN antenna cables

595299-001 12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, fingerprintreader, WLAN antenna cables, and WWAN antenna cables

598207-001 HP protective sleeve

598856-001 4096-MB memory module (PC3, 1066-MHz)


Spare partnumber

Description




4 Removal and replacement procedures

Preliminary replacement requirementsTools required

You will need the following tools to complete the removal and replacement procedures:

● Magnetic screwdriver

● Phillips P0 and P1 screwdrivers

● Flat-bladed screwdriver

Service considerationsThe following sections include some of the considerations that you should keep in mind duringdisassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and allaccompanying screws) away from the work area to prevent damage.

Plastic partsCAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.Use care when handling the plastic parts. Apply pressure only at the points designated in themaintenance instructions.

ENWW Preliminary replacement requirements 31

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required tounseat or seat the cables during removal and insertion. Handle cables by the connector wheneverpossible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed insuch a way that they cannot be caught or snagged by parts being removed or replaced. Handle flexcables with extreme care; these cables tear easily.

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is off or in Hibernation, turn the computer on, and then shut it down through theoperating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive andbe sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protectivepackaging and label the package “FRAGILE.”

32 Chapter 4 Removal and replacement procedures ENWW

Grounding guidelines

Electrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough power to alter device parameters or meltsilicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices ormicrocircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout anormal cycle. Or the device may function normally for a while, then degrade in the internal layers,reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelinesdescribed in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated bydifferent activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 v 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V


Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

● Protect ESD-sensitive parts and assemblies with conductive or approved containers orpackaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

● Place items on a grounded surface before removing items from their containers.

● Always be properly grounded when touching a component or assembly.

● Store reusable ESD-sensitive parts from assemblies in protective packaging ornonconductive foam.

● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure thatmechanized equipment used for moving materials is wired to ground and that proper materialsare selected to avoid static charging. When grounding is not possible, use an ionizer to dissipateelectric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

● Use a wrist strap connected to a properly grounded work surface and use properly groundedtools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aidsand Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handlethese items only at static-free workstations.

● Avoid contact with pins, leads, or circuitry.

● Turn off power and input signals before inserting or removing connectors or test equipment.


Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexiblestraps with a minimum of one megohm ±10% resistance in the ground cords. To provide properground, wear a strap snugly against the skin at all times. On grounded mats with banana-plugconnectors, use alligator clips to connect a wrist strap.

● When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)can be used at standing workstations and are compatible with most types of shoes or boots. Onconductive floors or dissipative floor mats, use foot straps on both feet with a minimum of onemegohm resistance between the operator and ground. To be effective, the conductive stripsmust be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

● Antistatic tape

● Antistatic smocks, aprons, and sleeve protectors

● Conductive bins and other assembly or soldering aids

● Nonconductive foam

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

● Field service kits

● Static awareness labels

● Material-handling packages

● Nonconductive plastic bags, tubes, or boxes

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V


Component replacement proceduresThis chapter provides removal and replacement procedures.

There are as many as 56 screws, in 6 different sizes, that must be removed, replaced, or loosenedwhen servicing the computer. Make special note of each screw size and location during removaland replacement.

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product'shardware components. The part number helps a service technician to determine what componentsand parts are needed.

(4) Model description: This is the number used to locate documents, drivers, and support forthe computer.

(5) Warranty period: This number describes the duration of the warranty period for the computer.


ENWW Component replacement procedures 37

Computer feetThe computer feet are adhesive-backed rubber pads. There are four computer feet that adhere to thecomputer base enclosure. The feet (1) on the front edge of the computer are round. The feet (2) onthe rear edge of the computer are oblong and wedge-shaped. The computer feet are available in theRubber Kit, spare part number 592966-001.


Battery

Description Spare part number

6-cell, 62-Wh, 2.8-Ah, Li-ion battery 586021-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.

Remove the battery:

1. Turn the computer upside down, with the front toward you.

2. Slide the battery lock latch (1), and then release it. (The battery disengages from the computer.)

3. Remove the battery (2) by lifting the front edge, and then swinging it up and back.

To install a battery, slide the battery into the battery bay until you hear a click.


Pen


Pen 593028-001

Before removing the pen, follow these steps:




4. Remove the battery (see Battery on page 39).

Remove the pen:

1. Position the computer with the left side toward you.

2. Press in on the pen (1) to release it from the pen holder.

3. Remove the pen (2) from the pen holder.

Reverse this procedure to install the pen.


Hard driveNOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylarcover.


500-GB, 7200-rpm 584381-001

320-GB, 7200-rpm 584380-001

250-GB, 7200-rpm 584379-001

160-GB, 7200-rpm 584378-001

Hard Drive Hardware Kit (includes hard drive bracket and hard drive screws) 584382-001

Before removing the hard drive, follow these steps:





Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.0×5.0 captive screws that secure the hard drive cover tothe computer.


3. Lift the rear edge of the hard drive cover, and then swing it up and forward.

4. Remove the hard drive cover.

NOTE: The hard drive cover is included in the Plastics Kit, spare part number 592971-001.

5. Grasp the Mylar tab on the hard drive and slide the hard drive (1) to the left to disconnect it fromthe system board.

6. Remove the hard drive (2) from the hard drive bay.

7. If it is necessary to remove the hard drive shield, remove the two Phillips PM3.0×3.0 hard driveshield screws (1) from each side of the hard drive.


8. Lift the shield (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.


WWAN module


HSPA EV-DO WWAN module 531993-001

Before removing the WWAN module, follow these steps:





5. Remove the hard drive cover (see Hard drive on page 41).

Remove the WWAN module:

1. Disconnect the WWAN antenna cables from the WWAN module.

NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. Theblue WWAN antenna cable is connected to the WWAN module “Aux” terminal.


2. Remove the two Phillips PM2.0×4.0 screws that secure the WWAN module to the system board.(The edge of the module opposite the slot rises away from the computer.)


3. Pull the WWAN module away from the slot at an angle and remove it.

Reverse this procedure to install the WWAN module.


Memory module


4096-MB (DDR3, PC3, 1066-MHz) 599092-001

2048-MB (DDR3, PC3, 1066-MHz) 598856-001

1024-MB (DDR3, PC3, 1066-MHz) 598859-001

Before removing the memory module, follow these steps:





Remove the memory module:


2. Loosen the two Phillips PM2.0×5.0 captive screws that secure the memory module compartmentcover to the computer.


3. Lift the left side of the cover, and then swing it up and to the right.

4. Remove the memory module compartment cover.

NOTE: The memory module compartment cover is included in the Plastics Kit, spare partnumber 592971-001.

5. Pull away the retention clips on each side of the memory module to release the memory module.(The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touchthe components on the memory module.


6. Grasp the edge of the memory module, and gently pull it out of the memory module slot.

Reverse this procedure to install a memory module.


WLAN module


Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter:

● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,and the United States

580101-001

● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros,the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana,Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica,Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania,Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands,New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam,Yemen, Zaire, Zambia, and Zimbabwe

580101-002

Broadcom 43225 802.11b/g/n 2x2 WiFi Adapter for use in all countries and regions 593837-001

Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic,Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy,the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand,Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen,Zaire, Zambia, and Zimbabwe

582562-002

Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter for use in all countries and regions 593530-001

Intel Centrino Wireless-N 1000 802.11b/g 1x2 WiFi Adapter for use in all countries and regions 593531-001


Before removing the WLAN module, follow these steps:





5. Remove the memory module compartment cover (see Memory module on page 47).

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wirelessmodule authorized for use in the computer by the governmental agency that regulates wirelessdevices in your country or region. If you replace the module and then receive a warning message,remove the module to restore computer functionality, and then contact technical support through Helpand Support.

1. Disconnect the WLAN antenna cables from the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal.The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.


2. Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board.(The edge of the module opposite the slot rises away from the computer.)


3. Pull the WLAN module away from the slot at an angle and remove it.

Reverse this procedure to install a WLAN module.


RTC battery


RTC battery (includes cable and 2-sided tape) 592965-001

Before removing the RTC battery, follow these steps:





5. Remove the memory cover (see Memory module on page 47).

Remove the RTC battery:

1. Disconnect the RTC battery cable (1) from the system board.

2. Release the RTC battery (2) from the system board. (The RTC battery is attached to the systemboard by double-sided tape.)

Reverse this procedure to install the RTC battery.


Top cover


Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and topcover bumper pads)

592964-001

Before removing the top cover, follow these steps:





5. Remove the hard drive (see Hard drive on page 41).

6. Remove the memory cover (see Memory module on page 47).

Remove the top cover:

1. Remove the two front rubber feet (1).

2. Remove the 17 Phillips PM2.5×6.0 screws (2) that secure the top cover to the computer.


3. Remove the two Phillips PM2.0×4.0 screws in the battery bay that secure the top cover to thecomputer.

4. Turn the computer right-side up, with the front toward you.

5. Lift the front edge of the top cover (1) until it rests at an angle.

6. Release the zero insertion force (ZIF) connector to which the TouchPad cable is connected anddisconnect the TouchPad cable (2) from the system board.

7. Release the ZIF connector to which the keyboard cable is connected and disconnect thekeyboard cable (3) from the system board.

8. Remove the top cover.

Reverse this procedure to install the top cover.


KeyboardNOTE: The keyboard spare part kit includes a cable and 2 retention clips.

Country or region Spare part number Country or region Spare part number

Belgium 584161-A41 Portugal 584161-131

Brazil 584161-201 Russia 584161-251

Denmark, Finland, and Norway 584161-DH1 Saudi Arabia 584161-171

France 584161-051 South Korea 584161-AD1

French Canada 584161-121 Spain 584161-071

Germany 584161-041 Switzerland 584161-111

Greece 584161-DJ1 Taiwan 584161-AB1

Israel 584161-BB1 Thailand 584161-281

Italy 584161-061 Turkey 584161-141

Japan 584161-291 The United Kingdom 584161-031

Latin America 584161-161 The United States 584161-001

The Netherlands 584161-B31

Before removing the keyboard, follow these steps:






6. Remove the top cover (see Top cover on page 55).

Remove the keyboard:

1. Turn the top cover upside down, with the front toward you.

2. Release the two tabs (1) built into the keyboard shielding.


3. Remove the two retention clips (2) by sliding them toward the back of the top cover.

4. Turn the top cover right-side up, with the front toward you.

5. Lift the rear edge of the keyboard (1) until it rests at an angle.

6. Slide the keyboard back (2) until the four tabs on the bottom edge of the keyboard are clear ofthe openings in the top cover.

7. Release the keyboard cable (3) from the opening in the top cover.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.


Pen holder and eject assembly


Pen holder and eject assembly 592972-001

Before removing the pen holder and eject assembly, follow these steps:





5. Remove the following components:

a. Hard drive (see Hard drive on page 41).

b. Memory cover (see Memory module on page 47).

c. Top cover (see Top cover on page 55).

Remove the pen holder and eject assembly:

1. Remove the three Phillips PM2.0×4.0 screws (1) that secure the pen holder and eject assemblyto the base enclosure.

2. Remove the pen holder (2) and eject assembly (3) from the base enclosure.

Reverse this procedure to install the pen holder and eject assembly.


Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. TheBluetooth module cable is available using spare part number 593835-001.


Bluetooth module 537921-001

Before removing the Bluetooth module, follow these steps:









Remove the Bluetooth module:

1. Disconnect the Bluetooth module cable (1) from the system board.

2. Release the Bluetooth module (2) from the slot built into the base enclosure.

Reverse this procedure to install the Bluetooth module.


Power switch board


Power switch board (includes cable) 592968-001

Before removing the power switch board, follow these steps:









Remove the power switch board:

1. Release the ZIF connector to which the power switch board cable is connected, and thendisconnect the power switch board cable (1) from the system board.

2. Remove the power switch board (2) from the slot built into the base enclosure.

Reverse this procedure to install the power switch board.


Display assembly


12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones,fingerprint reader, WLAN antenna cables, and WWAN antenna cables

595299-001

12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones,fingerprint reader, and WLAN antenna cables

584226-001

12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones,WLAN antenna cables, and WWAN antenna cables

595298-001

12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, andWLAN antenna cables

584225-001

Before removing the display assembly, follow these steps:





5. Disconnect the WWAN antenna cables from the WWAN module (see WWAN moduleon page 44).

6. Disconnect the WLAN antenna cables from the WLAN module (see WLAN module on page 50).


8. Remove the top cover (see Top cover on page 55).

Remove the display assembly:

1. Close the computer and turn it upside down, with the rear panel toward you.


2. Remove the two Phillips PM2.0×4.0 screws that secure the display hinge cover to the computer.

3. Turn the computer display-side up, with the rear panel toward you.

4. Open the computer display to the upright position and rotate the display (1) 90-degreesclockwise.

5. Remove the display hinge cover (2).

NOTE: The display hinge cover is included in the Plastics Kit, spare part number 592971-001.


7. Release the tape (1) that secures the WLAN antenna cables to the system board.

8. Release the grounding tape (2) that grounds the WLAN antenna cables to the base enclosure.


9. Release the WLAN antenna cables (3) from the opening in the system board.

10. Release the grounding tape (1) that grounds the webcamera cable to the base enclosure.

11. Disconnect the webcamera cable (2) from the system board.

12. Release the grounding tape (1) that grounds the display panel cable to the base enclosure.


13. Disconnect the display panel cable (2) from the system board.

hp touchsmart tm2 notebook pch10032.module (includes two 2.4-ghz antennae in display assembly):...

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