HPE InfoSight:AI for the DatacenterAntonio Achurra S. Solution Architect

June 2019

Artificial Intelligence

Revolutionizes

Infrastructure Management

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More Data = More Insight = More Intelligent Decisions

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Rudimentary Constrained Leading-edge

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Evolution of AI-Intelligence

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Current state of IT operations

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Challenges to unlocking data’s full potential

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1

2

3

Reacting to unexpected problems

Countless hours pouring over logs and files

Vendor support adds to frustration

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2

3

Delays, disruption to applications

Complexity of operations

Human error

Reactive, inefficient IT

Business risk

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Results in application delays and lost productivity: The app-data gap

DataApps

Speeding up the innovation cycle

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Observing

Learning

Predicting

Acting

Recommending

HPE InfoSight

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Introducing HPE InfoSight

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Intelligent storage is AI-driven

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Self-managing Self-healing Self-optimizing

Storage Servers Networking Converged

Powered by HPE InfoSight

Autonomous and context-aware

Leveraging AI for case automation

Community Data

Telemetry Data

Predict andPrevent Issues

PROPRIETARY

MACHINE LEARNINGALGORITHMS

HPE InfoSight

V33 - © Copyright 2019 Hewlett Packard Enterprise Development LP – Peter Mattei 12

HPE InfoSight – what’s the point?

A B

StorageArray

Storage Network

Server

Virtual Machines

Apps Oracle

Exchange SQL

VDI SAP

54%

46%

XY AZ

→ Eliminates most Levels 1 + 2 calls

→ LevIels3sresuponese!in!~1 min

→ Average time to r

esoh

lute

ionre

43?

min

→ 73% less trouble tickets

→ 79% lower OPEX

here?

here?HPE InfoSight – Big Data AIOps

Collecting infrastruc

turehmeetraeda?ta

→ Global visibility and learning

→ 86% of issues solvedhaeutormea?tically

AIOps = Artificial Intelligence for IT Operations–

also see the Gartner blog entry at https://blogs.gartner.com/andrew-lerner/2017/08/09/aiops-platforms/

HPE InfoSightIntelligence to make infrastructure autonomous

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AI-Driven automationdelivers up to 85%improvement in IT efficiency1

Effortless managementwith up to 79% lower

storage operational expenses2

Transformed supportllywith 86% of issues automatica

opened and resolved3

1. Analyst White paper by ESG “Assessing the financial impact of HPE InfoSight predictive analytics”, September 2017 hpe.com/us/en/resources/storage/assessing-impact-infosight.html

3. HPE Business White paper “Redefining the standard for system availability”,August 2017 h20195.www2.hpe.com/v2/Getdocument.aspx?docname=a00018503ENW

HPE InfoSight: AI for the Data CenterCollecting and Analyzing Millions of Sensors per Second

HPE

InfoSight

Largest repository of storage centric analytic data in history and still growing

Customer Thumbprints = Client specific hardware & software ID

Storage

Network

Compute

VM/Container/DB

HPE InfoSight: Global CorrelationCollecting, Analyzing, Identifying and Inoculating

HPE

InfoSight

Customer Thumbprints

HPE InfoSight Inoculationproactively protects our customers

Example: Blacklist Updates Associated with Known ProblemsHPE Nimble Storage

v3.2.2.0

Update Path

= Blacklisted Release

Release

3.1.4.0

3.2.2.0

3.7.0.0

• Every array has a customized

update path based on its unique

configuration

• Every update available is safe and

free of known problems

Infosight Example – Proactive Support

ps://nimblestorage.my.salesforce.com/5003400000wlbSR

Joshua Freeman

mber: 01626697

A new support case has been created for your account, XYZ. See details below:

CASE INFORMATION

Account Name:

Case Link: htt

Case Owner:

Case Nu

Case Category:

Case Type: Production

Case Reason:

Case Origin:Autosupport

Case Priority: P3

Case Subject: Nimble Storage automation has proactively identified a possible memory leak in your storage array

Case Description: Upon daily analysis of the diagnostic information received from storage array, it has been determined that array has less memory/scratch pool for active

data. There is a possibility that a software bug within Nimble OS has caused a memory leak and could cause more memory to be dis-allocated from active data.

Nimble OS software bug AS-65751 has been fixed in Nimble OS 3.7.0 release.

For a temporary solution to this condition, if possible, please perform a controller fail-over. This can be done via GUI (click "Make Active" on the standby controller),

and should only cause a 15 second or so IO pause. This action causes no disruption, no outage, and can be performed any time if Nimble Connection Manager is installed on

hosts or if the timeouts have been modified per best practices..

For complete resolution of the issue, please schedule a time to update array to Nimble OS 3.7.0 at your convenience.

If you have additional questions or require assistance, please reply-all to this email for a Nimble Storage Support engineer to provide further guidance. If you choose to contact

Nimble Storage Support by phone regarding this issue, please be sure to provide the case number to facilitate a rapid resolution.

Telephone and Email Support is available 24x7. Contact details for your location can be found at the following web page: http://www.nimblestorage.com/support/

Infosight Example – Troubleshooting Tools• AF 7000, high latency impacting users

• hsc-srv-acdp02-datastore total IOPs was 1.5B in 24 hrs

• Recommendation to split load between two AF7000’s

Infosight Example – Linn Energy

• Suspended SQL Query was responsible for IOPs

• Array Performance Graph

Paving the Path for

Autonomous

Predicting

Recommending

Predicting

Autonomous

Recommending

Predicting

HPE Infosight compliments our partner’s services portfolio

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– Create value using the executive dashboards

– Help proactively troubleshoot the infrastructure stack

– Forecast capacity and performance needs and provide

recommendations for more upgrade opportunities

– Get visibility into expiring support contracts

– Size the right system with the machine-learned sizing tool

Predictive

support

86% issues

automatically

opened and resolved*

HPE Infosight handles break fix While you use HPE Infosight to:

*Internal study of HPE Nimble Storage’s installed base

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Thank you

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@HPE_Storage

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