hr houston 10 ways to keep your key employees by james del monte, jda professional services, inc
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HR Houston 10 Ways to Keep Your Key Employees by James Del Monte, JDA Professional Services, Inc. January 13, 2005. What JDA Does. JDA provides clients with a full complement of information technology professionals. - PowerPoint PPT PresentationTRANSCRIPT
JDA
Professional Services, Inc.
HR HoustonHR Houston
10 Ways to Keep Your 10 Ways to Keep Your Key EmployeesKey Employees
by James Del Monte, JDA Professional by James Del Monte, JDA Professional Services, Inc.Services, Inc.
January 13, 2005January 13, 2005
JDA
Professional Services, Inc.
What JDA Does. . .What JDA Does. . .JDA provides clients with a full full complement complement of information of information technology professionals.technology professionals.Our services are designed to meet Our services are designed to meet the unique and changing the unique and changing requirements of our clients.requirements of our clients. Full-Time Staffing
Contract /Temporary Staffing
Special Projects Staffing
JDA
JDA
Professional Services, Inc. Most Requested Most Requested
InformationInformation• How to write a How to write a
resignation letter resignation letter articlearticle
• High cost of High cost of turnover article turnover article
JDA
Professional Services, Inc.
Economic TrendsEconomic Trends
According to the HR professionals surveyed, According to the HR professionals surveyed, the most important economic trends that will the most important economic trends that will impact the workplace are (in order of impact the workplace are (in order of importance):importance):
• Rise in health care costsRise in health care costs• Greater demand for high-skilled workers Greater demand for high-skilled workers
compared with low-skilled workerscompared with low-skilled workers• Labor shortageLabor shortage
SHRM 2004-2005 Workplace Forecast: A Strategic OutlookSHRM 2004-2005 Workplace Forecast: A Strategic Outlook
JDA
Professional Services, Inc.Top Reward Challenges Top Reward Challenges
Facing HRFacing HR
52%
52%
57%
63%
66%
76%
77%
85%
10% 20% 30% 40% 50% 60% 70% 80%
Attract/retain the “right” talent
Control the increasing cost of benefits
Differentiate high performers
Ensure pay-for-performance
Develop/implement a cohesive reward strategyCommunicate value of reward program to employeesIncrease effectiveness of annual incentive plansGather relevant market comp data
Source: 2004 SnapShot Survey “Measuring Return on Total Reward Investments,” Mercer Human Resource Consulting
Percentage of Companies Rating Issue as “Highly Important”
JDA
Professional Services, Inc.
Law of Supply and DemandLaw of Supply and Demand
The demand for skilled professionals peaked 4Q99 and has decreased, bottoming out 3Q03. The current cycle indicates that
once again there are more positions than skilled professionals, and this is projected to continue past 2010.
Labor Surplus vs Skill Shortage
1984
1995
2Q01
4Q04
Demand Bottomed
4Q99
Demand Peaked
Demand Bottomed Supply
Demand
1989 3Q03
JDA
Professional Services, Inc.
The job market has shifted from an Employer’s MarketEmployer’s Market to a Job Seeker’s MarketJob Seeker’s Market - to a Combination MarketCombination Market.
Candidate
Candidate
Candidate
Position
Position
Position
Position
Candidate
2000 - 20032000 - 20032000 - 20032000 - 2003 2004 - 20102004 - 20102004 - 20102004 - 2010
Market ShiftMarket Shift
JDA
Professional Services, Inc.
Position Demand . . .Position Demand . . .
% Skills Yrs. Exp.
10 Mgmt./Conslt. 8+ Yrs.
30 Sr. Tech/ 4 – 8 Yrs 1st Line Mgmt
60 Staff/Tech 0 – 5 Yrs
JDA
Professional Services, Inc.
Talent PoolTalent Pool
% Skills Yrs. Exp.
60 Mgmt./Conslt. 8+ Yrs.
30 Sr. Tech/ 4 – 8 Yrs 1st Line Mgmt
10 Staff/Tech 0 – 5 Yrs
JDA
Professional Services, Inc.
Position Demand . . . Position Demand . . .
Talent Pool . . . Talent Pool . . .
% Skills Yrs. Exp.
10 Mgmt./Conslt. 8+ Yrs. 60 8+ Yrs
30 Sr. Tech/ 4 – 8 Yrs 30 1st Line Mgmt 4 – 8 Yrs
60 Staff/Tech 0 – 4 Yrs10 0 – 4 Yrs
JDA
Professional Services, Inc.
Candidate PopulationCandidate Population• 25% A Players25% A Players
• 50% B Players50% B Players
• 25% C Players25% C Players
JDA
Professional Services, Inc.
Why People StayWhy People Stay• Like the people they work withLike the people they work with• Control and independence over Control and independence over
workwork• Flexible work schedules Flexible work schedules • Decision makingDecision making• Increased levels of responsibilityIncreased levels of responsibility• Reward and recognitionReward and recognition• A sense of belonging A sense of belonging • FunFun
JDA
Professional Services, Inc.
Why People LeaveWhy People Leave
• Bad management• Lack of recognition or reward• Too much travel• Bad work environment• Lack of job security• Lack of training• Long commute• Pay/benefits• Uncertainty about future• Lack of career advancement
JDA
Professional Services, Inc.
10 Ways to Keep Them!10 Ways to Keep Them!
1.1.Hire the right type of person: A or BHire the right type of person: A or B
2.2.Have people grow into the position vs. out of the position Have people grow into the position vs. out of the position
3.3.Rotate responsibilities and cross-train, offering a variety of Rotate responsibilities and cross-train, offering a variety of functions and responsibilitiesfunctions and responsibilities
4.4.Pay above-market cash or bonusesPay above-market cash or bonuses
5.5.Use non-cash rewards and recognition for results/ effortsUse non-cash rewards and recognition for results/ efforts
JDA
Professional Services, Inc.
10 Ways to Keep Them!10 Ways to Keep Them!6.6.Create a team environment / team buildingCreate a team environment / team building
7.7.Use temps or contractors for more routine Use temps or contractors for more routine workwork
8.8.Encourage communication with managerEncourage communication with manager
9.9.Make proactive counteroffers when you Make proactive counteroffers when you have someone you want to keep have someone you want to keep
10.10.Set clear expectations and give feedback Set clear expectations and give feedback on how they are doingon how they are doing
JDA
Professional Services, Inc.
Bad SeedsBad Seeds
Get rid of bad seeds and people who Get rid of bad seeds and people who don’t want to be there – the don’t want to be there – the dominant attitude will proliferate dominant attitude will proliferate through the group and pollute the through the group and pollute the team team
JDA
Professional Services, Inc.
A faithful employee is as refreshing as a cool day in the
hot summertime. Proverbs 26:13
JDA
Professional Services, Inc.
701 North Post Oak RoadSuite 610
Houston, Texas 77024-3818
Phone: 713/548-5400Fax: 713/542-5480
www.jdapsi.com
Contract and Full-time Staffing Information Technology Staffing Specialists Consulting and Special Projects