hr inspired - inspiring a culture of innovation: insights from google
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Inspiring a culture of innovation:Insights from GoogleKarolina Lewandowska, Change and Transformation, Google for Work
google.com/+KarolinaLewandowskaKarolina
@KaroLewandowska #workhappy
uk.linkedin.com/in/karolinalewandowska
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The world is changing
Yesterday
Work is changingThe workplace of today facilitates a culture of innovation
TomorrowToday
GenY
GenX
BabyBoom
Vets
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Companies must succeed in creating transformation through technology, or they’ll face destruction at the
hands of their competitors that do.
Source: Capgemini & MIT Sloan Management Review, 2013 Digital Transformation Global Executive Study & Research Project, http://sloanreview.mit.edu/projects/embracing-digital-technology
of CEOs see technology change
as the #1 external force that could most impact their
organization over the next 3-5 years
71% Companies must succeed in creating transformation
through technology, or they’ll face destruction at
the hands of their competitors that do.
Source: IBM Global CEO study, 2012 Source: Capgemini & MIT Sloan Management Review, 2013 Digital Transformation Global Executive Study & Research Project, http://sloanreview.mit.edu/projects/embracing-digital-technology
But the right organisational culture is critical too
Agree that their organisations’ culture is critical to business
success
Source: PwC Culture & Change Management Survey, Strategy & Analysis
Agree that culture is more important than strategy or
operating model
“Mission. Transparency. Voice. These three components of our culture create a virtuous cycle of attraction, community, engagement, and innovation. If you give people freedom, they will amaze you. They'll do remarkable things, and all you need to do is give them a little infrastructure and a lot of room to change the world. And I think that holds in any industry."
- Laszlo Bock Google’s SVP of People Operations
Culture: Google’s secret sauce
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Insight #1: Hire for cultural fit
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Insight #2: Default to ‘open’
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Insight #3: Encourage innovation from everywhere
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Insight #4: Launch and iterate. Fail fast.
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Insight #5: Make every manager a great manager
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Insight #6: Create an environment where employees can thrive
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1. Be deliberate about your organisational culture from the start2. Give employees the technology they need to get stuff done3. Ensure leaders lead by example with culture and technology4. Over invest in hiring the right people5. Set big objectives then give people freedom to achieve them6. Celebrate the learnings from failure7. Have some fun along the way!
Karolina’s top tips for how to foster innovation
google.com/+KarolinaLewandowskaKarolina
@KaroLewandowska #HRCT15
uk.linkedin.com/in/karolinalewandowskawww.google.com/work