hr manager or hr director or hr supervisor

8/3/2019 HR Manager or HR Director or HR Supervisor

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ROSALIE RICE, BS, MA505-508-4100 [email protected]

SummaryHuman Resources Manager with over fifteen years of comprehensive human resourceexperience including recruitment and retention, conflict resolution, change management, labor relations and benefits administration. Proven experience collaborating with senior management to conduct Human Resources strategic planning in order to support and further company goals. Possess broad knowledge of human resources in a variety of sectors including union and non-union environments and organizations with large number of exempt/non-exempt employees. Proven skills in labor and employment law including complaint investigation to thwart legal action.

Expertise in:Mediation & Advocacy HRIS Technologies (ADP)computer Employee RelationsHarassment /EEO Compliance Training & Development Policy Design & AdministrationEmployee evaluation and development Safety & Loss Control ADA compliance

________________________________________________________________________________ ________________________ PROFESSIONAL EXPERIENCE

Managed my own store and taught Piano, Las Cruces, NM 2003-2010

Desert Eagle Distributing, El Paso, TX 2007-2008Human Resources Manager. Beer distributing company with over 200 hundred employees in 2 in state and one out of state locations. Supervised 2 HR staff and 2 front desk staff. Provided support to managers including mediation and employee evaluation. Provided HR support to all staff within the company including policyguidelines. Conducted problem solving sessions with staff and management. Investigated EEO issues. Analyzed and reviewed the Policy and Procedures Manual tobegin revisiona Able to retain valuable staff by counseling and mediation and help to resolvemany employee issuesa Instituted team concept in the HR Dept. to support efficiency for internal andexternal customers

a Team Leader in companyas employee social eventsCompany sold, new company already had a corporate HR Manager; my position was eliminated.

Providence Corporation, Las Cruces, NM 2005-2006Human Resources Director. Company based in Tucson, Az , with nationwide behavioral health clinics.Provided HR support to 8 HR Managers and CEOas in NM and El Paso with 1500 employees. Oversight of HIPPA compliance and training of staff. Assisted with EEOCcomplaints and prepared reports. Assisted CEOas at each facility to track training requirementsa Developed the clinicsa Affirmative Action Plana Implemented on-line required training

a Provided all staff assistance with on-line required testing including CEOas.Terminated in reduction in force due to budget problems in the company. Providedexplanation letter.

State of New Mexico, Department of Corrections,, Las Cruces, NM 2004-2005Human Resources Supervisor. Penal institution with 250 employees.Supervised personnel administrator, office administrator and 2 payroll staff. Directed human resource functions, including recruiting, and hiring practices tocomply with state regulations. Collaborated with the dept. union stewards to resolve employee concerns. Responsible for employee disciplinary actions and termi



nations.Resigned to pursue better working environment.

State of New Mexico, Department of Education, Santa Fe, NM 2001-2003Employee Relations Officer/ Loss Control Officer/Training in HR Unit. Regulating agency of state education facilities and teachers throughout the state with 250 employees.Facilitated problem solving sessions and employee mediations. Investigated andaddressed Grievances, ADA requests and EEOC complaints. Worked with in-house attorney on EEO cases. Conducted staff training. Conducted new employee orientation. As Loss Control officer, lead a 15-member committee in training sessions and facility inspections and in writing and enforcing policy for fire and safetyprocedures. Active participant in all Employee Morale Plan cross-functional teams. Co-leader in policy and procedures development and rewriting committee. Prepared Affirmative Action and EEOC Reports. Assisted the HR Manager in all HR processes as needed.a Organized 15-member safety team and lead a mock fire drill in the building with Fire dept, Police dept & Fire Marshalas officeas cooperation and involvement.Instituted safety training and performed facility inspections for policy compliance.a Organized a team to review and revise the Dept. Policy & Procedure Manuala Developed and designed a Dept. training room complete with electronic audio visual equipmenta Instituted a security program within the dept. including I.D. picture badges.

a Instituted, participated and lead cross functional teamsResigned to move to Las Cruces, NMDepartment of Health--Public Health Division, Santa Fe, NM 1992-2001Staff Development Coordinator in HR Unit. Regulating agency of state public health providers with 1000 employees.Coordinated training activities, conducted training needs assessments. Developed and presented workshops using instructional design for adult learning including EEO law, supervision, employee evaluation, conflict resolution & team building. Designed, published and distributed a monthly training bulletin and trainingannouncement flyers statewide. Coordinated quarterly new employee orientationfor the departmentas 4000 employees. Continuing education and career consultantfor Public Health Division employees researching and recommending college and university degree programs. . Conducted training throughout the state in the Di

strict and local Health Offices. Conducted problem solving sessions and employeemediation at the Las Vegas Medical facility. Conducted training statewide onworkplace labor relations and the Civil Rights Act.a Developed the Quality Leadership Program curriculum for the Dept.as 1000 employees and conducted training throughout the Divisionas state offices.a Developed Trainers throughout the state to continue QLP traininga Member of the QLP state teama Coordinated upward mobility changes for over 25 employees including 2 directors who completed their doctorates.a Provided training for other State of New Mexico Departments by invitation, including the Governoras Conference.a Developed and implemented mediation programs for the department and other state agencies

Moved to Dept of Education with promotion.

Dept. of Taxation and Revenue, Office Of Organization Development, Santa Fe, NM1991-1992

Staff Development Specialist Regulating agency for all revenue producing departments with 1000 employees.Developed and presented workshops throughout the state.Moved to Dept of Health, PHD with promotion.



EDUCATION

California Coast University Santa Ana, CA - BS in ManagementAntioch University, Yellow Springs, Ohio - MA Conflict Resolution (professionalmediator)Earned certificate from the University of New Mexico SHRM HR Series course (40 hours)Special training for securities Series 7, earned license. Worked in sales.Special training for life and health insurance, earned license. Worked in SalesOwned and operated personal businessAttended numerous workshops and seminars related to HR & training,Workplace law, management, sales, organizational development.Proficient in the operation and training of most current office equipment

Fluent in Spanish

Work Related Volunteer ActivitiesVolunteer mediator for Bernalillo Metro Court, Albuquerque, New Mexico for 3 yea

rs.Served as community facilitator for planning and problem solving events at Townof Cochiti LakePresented Mediation and Conflict Resolution Courses and other work related courses for NM State agenciesand communities including the Governoras Career Conference.Worked as a member of the Governoras Career Conference committee for several years.Served as a steward for the State of NMas bargaining unit.Served on the State of NM committee to develop a statewide employee performanceevaluation tool. Developed the training method for this instrument and presented statewide.Keynote speaker by invitation for several State of NM sponsored and private sect

or conferences.

hr manager or hr director or hr supervisor

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