HR Masterclass Workshop Series:Competency Based Interviews

Organisations today are global, matrixed, leaner and flatter. To prepare organisations for the challenges in today’s volatile economy, Hay Group Pte Ltd brings key learning programmes that have helped organisations around the world for over 70 years to become the successful companies that they are today.

We ensure that you learn from our global experience with the world’s leading organisations — what the world’s best do to sustain high-level performance year after year.

Pick from our range of public programmes which best fits your

needs. Or contact us about how we can customise any of these programmes for in-house training.

Whichever you choose, Hay Group Consultants are focused on your business goals when developing your training programmes.

Our programmes will be integrated into a synchronised development journey for your organisation and people. We will help you to realise your business objectives through progressive training. We call this a Development Journey and we use these Journeys to develop a Learning Culture in your organisation.

And that is our promise.

Our Objective

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Contact us:

Evelyn TayHay Group Pte Ltd1 George Street#20-04Singapore 049145t | +65 6323 1668 e | sg.ps.training@haygroup.com w | www.haygroup.com/sg

Competency Based InterviewsTwo Days

“Tell me about a time when you …”

“Describe a situation when you …”

“Walk me through a situation where you …”

Competency Based Interview (CBI) is an interview technique to identify and assess the competencies of candidates for a particular job – whether you are seeking to hire, retain or reassign the candidate based on the premise that a person’s past behaviour is the best predictor of their future performance, this powerful technique is widely used also for identifying employees for further development.

This workshop is based on in-depth research by David McClelland and years of practical application with Hay Group’s clients globally. By consistently identifying measurable and replicable variables, organisations can increase their bottom line results by up to 120 per cent through developing or employing people who deliver superior performance.

Benefits to you: After attending this workshop, you are able to:

> understand how to relate the value of competencies to organisation results

> translate the competency modeling process into organisation applications

> get better mileage out of the interview process

Who should attend:

> You cannot afford to miss this session if you are a senior manager and HR professional involved in recruitment and development.

Workshop Outline

Module 1: Competencies Impacting Organisations

9Factors affecting organisational performance 9Hay Group’s approach to competencies 9Focus for integrated human resources man-agement

Module 2: Modeling and Interviewing 9Process 9Introduction to competency model building and data gathering process 9Features and advantages of CBI 9Components of CBI 9Eliciting useful interview data in CBI 9CBI protocol 9Classifying interview data 9Coding – The analysis of interview data for evidence of competences

Module 3: Further Applications of CBI 9Interview techniques 9Interview problems/ barriers and how to handle them 9CBI in development, performance manage-ment, succession planning

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About Hay Group

Hay Group is a global consulting firm that works with leaders to transform strategy into reality. We develop talent, organise people to be more effective, and motivate them to perform at their best. With 87 offices in 49 countries, we have helped thousands of clients, including private, public and not-for-profit organisations representing every major business category. We focus on change in order to help people and organisations realise their potential.

t | +65 6323 1668 e | sg.ps.training@haygroup.com w | www.haygroup.com/sg