hr seminar.7

Eng. Denise M. Figueroa MEM, BSCpE, ASCSi

Ana G. Mendez University System

[email protected](787)-717-6953 1

Who Sets The Benchmarks? Who Sets The Benchmarks? The HR–IS InteractionThe HR–IS Interaction

mailto:[email protected]

Content• Objectives• HR Basic Areas• Impact of Technology• HRIS/HRMS• HRIS/HRMS: Modules• 5 HR Technologies To Consider• Recruiting • Recruiting and Turn Over• Recruiting and Social Media• Recruiting and Background Check• Performance Appraisal• Compensation

Denise M. Figueroa, MEM, BSCpE, ASCSi 2

Content• Benefits• Case Study: parental leave• Security• Disciplinary actions• Retention• EEO• Legal: BYOD• Legal: Confidentiality• Robotics and IA• Robotics: 10 study cases• More Information: References


Objectives

• Two professional fields that, undeniably, exist in every business and corporation are (1) Human Resources Management and (2) Informatics.

• They both have (and will continue to have) a deep and game-changing power over the other, even when that influence may or may not be reciprocally equivalent.

• Today, we will present and analyze several practical examples and tangible case studies of this symbiosis.


HR’s Basic AreasPersonnel Management: administrative and legal processes associated with employment of people.•Handle the administrative and legal details associated with establishing and terminating employment contracts.

Business Execution: talent management processes associated with aligning the workforce to deliver business results:•Getting the right people in the right jobs doing the right things so that supports the right development for what we want people to do tomorrow.

•Maximizing and sustaining workforce productivity.

5

Impact of Technology


Technology has changed the business world many times over. Many businesses cannot even function without the use of computer technology.

This impact is seen in nearly all areas of business, where technology continues to have a significant impact even on HR practices.

HRIS/HRMSHR Management System (HRMS) or HR Information

System (HRIS) is the Information Technology put to the service of Human Resources Management.

• It involves the standardization of HR processes and the storage of data for historical or statistical purposes.

• This systems also link financial aspects of the HRM.

• HR executives rely on internal or external IT professionals to develop and maintain an integrated HRMS.

7Denise M. Figueroa, MEM, BSCpE, ASCSi

HRIS/HRMSWHOM?

The function of HR departments is administrative and common to all organizations.

WHAT?Organizations have formalized selection, evaluation, and payroll processes.

WHY?Management of "human capital" progressed to an imperative and complex process.

HOW?Reducing the manual workload of administrative activities, organizations began to electronically automate processes.


HRIS/HRMS: Modules


RecordRecord

Time and AttendanceTime and AttendanceSchedulingScheduling

Safety and Security

Turn overTurn over

1. Electronic onboarding: allows a new employee to complete pre-employment forms online and submit them electronically before their first day at work.

• Flags missing or incorrect information, reduce errors

• Combined with an integrated payroll/benefits/HR solution

– data collected during on boarding can be populated throughout a company’s data systems

– with greater efficiency and accuracyhttp://www.bizjournals.com/baltimore/how-to/human-resources/2015/10/5-hr-technologies-companies-should-consider.html

Denise M. Figueroa, MEM, BSCpE, ASCSi10

5 HR Technologies To Consider


2. Online benefits enrollment- Benefits options continues to grow.

- Employers face increased requirements for documentation (e.g., mandatory reporting to the IRS).

- Paper-based benefits enrollment is becoming obsolete.


3. Online Performance Management: Difficult implementation: •Need to train managers and employees

•Performance measuring and process overseeing requires significant resources

Benefits: •can be configured to schedule required meetings

•notify managers and employees when tasks are due

•deliver real-time performance feedback

•HR data access: get picture of the process, drill down by department to identify and address issues quicklyhttp://www.bizjournals.com/baltimore/how-to/human-resources/2015/10/5-hr-technologies-companies-should-consider.html





4. Learning management•course assignments based on job tracking course completion

• assessments of results, measure progress throughout employee lifecycle

• HR teams assign trainings as early as the first day of work

• give managers the ability to add training based on changing needs

5 HR Technologies to Consider


5. Time and attendance: New opportunities to increase efficiencies

• Automated paid time off (PTO) scheduling and approval systems

• GPS tracking and mobile applications

• Changes to federal, state and local wage and hour rules are more frequent, and companies need to maintain compliance.

Recruiting


Traditionally: •HR recruiters had to rely on print publications, such as newspapers, to post jobs and get prospects for open positions.

•Other methods such as networking also were used.

CONS: HR recruiters did not have the ability to post a job in one or more locations and have millions of people see it all at once.

PROS: Technology has made recruiting more efficient and, in the hands of the right recruiter, more effective as well.

Recruiting

1. Post your open jobs to niche sites in order to expose them to highly qualified professionals within your industry.

2. Upgrade your listings to ensure they appear high on search results and drive significantly more views, clicks and applies.

3. Supplement your job postings with banner ads to help build your brand as a desirable employer and attract the best candidates.


Recruiting and Turn Over

http://www.forbes.com/sites/erikaandersen/2012/04/25/the-most-important-reason-people-fail-in-a-new-job/

“89% of hiring failures are due to poor cultural fitcultural fit”


Recruiting and Turn Over


Recruiting and Social MediaHiring (or not) someone based on findings in social media, posts, blogs, youtube.

•Legal or Illegal?

•Risks?


Prospective employees are protected from discrimination:

race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation (in some jurisdictions), a previously filed compensation claim, and an arrest record.

Recruiting and Social Media


Recruiting & Background CheckBefore making any decision, consider the following:•Does the information you found reflect on that person's ability to perform that specific job?

•Is the information accurate?

•How recent is the information?



You may impart your prejudices on discoveries:•a loving mom •an ethnic origin•height and weight •an arrest •financial status •sexual identity

Discoveries that may influence your decision making process: •current promotion of illegal drugs•disregard for authority•threats of violence•poor judgment

Transparency is the key to a more legally defensible hiring process.

Recruiting & Background Check

Intel’s Objectives and Key Results (OKR): • Simple system: helps to organize and

execute goals.• Starts at the top, travels down the chain

of command.• An objective up top, followed by 3 key

results.

Performance Appraisal How Google Grades Employees

Performance AppraisalHow Google Grades Employees

Why should be used?

• Disciplines thinking: mayor goals will surface

• Communicates accurately: lets everyone knows what is important

• Establishes indicators for measuring progress: show how far along we are

• Focuses efforts: keeps organization in step with each other


CompensationGender pay gap in tech is

still a problem

Women make less and are less satisfied with

their jobs.

Sample of 25 largest tech companies: large amount

of data available.


Reasons For Salary Inequality*•The language used in performance evaluations to describe employees:

– Women: "helpers" and "team players“

– Men: "go-getters" and "leaders.“

•Women start off making LE$$, – managers get the impression they are

worth less

– association stays with women as they try to advance

* Ruthe Farmer, Chief Strategy Officer for the National Center for Women in Information Technology


CompensationGender pay gap in tech is still a problem

http://www.techrepublic.com/article/ruthe-farmer-ncwit-strategist-computer-science-advocate-tech-dumbledore/

Benefitstech companies with insane employee perks

Sailthru: team sports, catered lunches, bi-weekly massages.

Missing Link: arcade on steroids, with a shooting gallery.

Yahoo: an Oktoberfest party a year, provide ergonomic support chairs, throw you a baby showers.

LinkedIn: a day a month for employees to explore their interests and creativity, gives their workers a stipend toward continuing education.



Facebook: beautiful offices, gourmet meals, $4,000 for a baby fund, help to cover adoption fees.

DropBox: music studio, regular "Whiskey Fridays”


Google: on-site haircuts, laundry and dry cleaning, plus medical staff on-site, LEGO displays

Adobe: shuts down their offices for 2 months a year, forcing vacations


Peer 1 Hosting: huge slide, pub, movie theater, putting green, putting one's feet up on a desk is mandatory

Asana: in-house chef, $10,000 allowance to make the desk and computer setup of their dreams.

Zillow: Treadmill desks, parenting perks (i.e they'll ship breast milk overnight to mothers who work for them on travel.


Family and Medical Leave Act (1993): 12 weeks of unpaid leave during a 12-month period•for your own serious health condition

•to care for immediate family member with a serious health condition

•"birth and bonding” (DOL): for the birth or adoption of a child, and for bonding with a new foster child.

Facts: In the private sector•25% of women go back to work after 10 days

•12% of employees have paid leave


Case Study: Parental Leave

Case Study: Parental LeaveYouTube CEO Susan Wojcicki: longer maternity leave

actually helped them retain women employees.

Google: 18 weeks of paid maternity leave 12 of paid paternity leave.

Facebook’s CEO: “…when working parents take time to be with their newborns, outcomes are better for the children and families”. They allows its U.S. employees “up to 4 months of paid maternity or paternity leave which they can take throughout the year.” - Mark Zuckerberg himself is taking 2 months off.

- http://www.mtv.com/news/2546182/facebook-maternity-paternity-leave/- http://www.cnbc.com/2015/11/24/why-facebook-ceos-paternity-leave-is-a-big-deal-commentary.html


http://www.mtv.com/news/2546182/facebook-maternity-paternity-leave/

http://www.cnbc.com/2015/11/24/why-facebook-ceos-paternity-leave-is-a-big-deal-commentary.html

Facts

– Men are much more likely to take paternity leave if they have a brother or co-worker who took it.

– The effect is 2.5 times greater if the role model taking leave is a senior manager rather than a coworker.



Pros: employees– Busts Morale: The boss

sends a strong message that the company’s policy is authentic: “If the boss is able to be out for a period and have his/her work covered, then so can other staff.

– Provides employee/parents with broader sense of purpose, compassion, and a better ability to prioritize and get things done efficiently.



Pros: Leadership– Top Management will

be better leaders by empowering employees.

– Helps to provide understanding of specific needs and concerns of mothers, who make most household spending decisions and control more than $2 trillion of purchasing power in the U.S.”



HR Role

– Company needs to stand behind its family-friendly workplace policies.

– Recruit and develop strong leadership, team cross-training and a collaborative work style that allows other employees to take on more responsibilities while company leadership is out on leave.

– ANY OTHER?



Security


(By Doktor Schnabel - Los Angeles, Ca July 5, 2015)

http://gomerblog.com/author/doktorschnabel/

Have Mercy On Me Hospital…. upgraded their Electronic Medical Record (EMR) and what resulted <<on>> “utter chaos”.

•…over 27 IT employees are holed up… hiding behind large servers or defective AV equipment down in the basement.

•…campus is on lockdown… as a SWAT team extraction mission is underway to save and rescue employees of the IT department


Security

“Things are brutal…” stated LA SWAT team

leader Marcus Wilson.


“We have visual confirmation of doctors and nurses smashing computer screens, throwing keyboards down hallways, and threatening to behead or sux dart any IT employee or hospital administrator that passes by.”

Disciplinary Actions?

Retention is one of the major issues or challenges facing women in tech.

•Advancement of women in technology is facing the lack of an available pipeline of talent to hire.

•Women make up a small percentage of computer science degrees, so that means there are fewer women in the talent pool for tech companies.

•Solutions: Employee/Family benefits

e.g. Sponsor and send our daughters to coding and computer camps

•WHY WOMEN RETENTION IS IMPORTANT?


Retention

EEOStereotypes: redirect the STEM conversation about gender

"It's important for a teenage girl who feels like she doesn't look like or portray what people advertise as engineers or

computer geeks, to see that tech people come in all shapes, sizes, genders, and from different backgrounds," said

Krystyna Ewing.


"I probably would have become an engineer in college [10 plus years ago]

but I had my own stereotypes that engineering was for "nerdy white

dudes," she said.

Krystyna Ewing hit the "tweet button" on this message at 7:12 p.m., August 3, and joined what's become a deluge of

more that 32,000 tweets with hashtag #ILookLikeAnEngineer. #ILookLikeAnEngineer.


EEOStereotypes: redirect the STEM conversation about gender

LEGAL BYOD’s danger of litigation

You must make a few extra preparations to protect your organization in cases of litigation and eDiscovery.

BYOD and corporate-owned devices can be put a litigation hold ("preservation order") when an organization must preserve all forms of relevant information when there's the anticipation of litigation.


"When you have a device that is not a corporate-owned device that is accessing corporate

information, the ownership of that information always comes into question," said

Adecco eQ’s Chris Gallagher.


You must make a few extra preparations…


Salespeople (the "original BYOD“ users) contracts and non-compete agreements:


• Competitors in highly competitive industries sue each over this kind of stuff all the time.

• What if the sales rep proves that most of the information that he had from his 'client' was available publicly on their LinkedIn profiles?



LEGAL : ConfidentialityDUST (Disintegration Upon Stress-Release Trigger) technology

• DARPA’s initiative. intended mainly for the military personnel, has the idea of “Protection of data that once existed.”

• Data stored in these chips may be encrypted or a secret message intended for an authenticated person.

• The chip designed on a Gorilla Glass substrate is capable of shattering on demand into millions of pieces which cannot be reconstructed.

• http://video.dailymail.co.uk/video/bc/rtmp_uds/1418450360/2015/09/14/1418450360_4484616086001_4484453625001.mp4

THIS CHIP

WILL SELF

SELF

DESTRUCT

DESTRUCT

in 10 seconds

(on demand)

ROBOTICS and AI http://dilbert.com/strip/2015-10-25


http://dilbert.com/strip/2015-10-25

AMAZON • Workers efficiency• Injuries avoidance• Less walking• Not as much hiring• More density of products• Taking jobs from humans

(Reality Vs Perception)• Training• Union Issues


https://www.youtube.com/watch?v=UtBa9yVZBJM

ROBOTICS and AI


DRONES• Training • Healthcare• Policies

• Criminal usage• Discipline• Assets misplacements/losts

• https://youtu.be/WRrxOfgwFyw 48Denise M. Figueroa, MEM, BSCpE, ASCSi

ROBOTICS and AI

CLIC

K

https://youtu.be/WRrxOfgwFyw

ROBOTICS: 10 Case Studies1. The Artists2. Digital Aristotle – Teacher3. Watson – Doctor4. Trader Bots5. SAFFiR – Firefighter6. iCub – The Talker7. Roxxxy8. Briggo Coffee9. Baxter’s

Multipurpose Robot10.Self-Diving Car

• Impact to the HR Department• Impacts to employees• Impact to enterprise• How would you manage it?

Short term/long termhttps://youtu.be/BRp7aFBkuWE


CLICK

https://youtu.be/BRp7aFBkuWE

Questions or Comments


Eng. Denise M. Figueroa MEM, BSCpE, ASCSi

Ana G. Mendez University [email protected]

(787)-717-6953

mailto:[email protected]

• http://www.techrepublic.com/article/women-leaders-cite-two-major-reasons-for-issues-facing-women-in-tech/?tag=nl.e101&s_cid=e101&ttag=e101&ftag=TRE684d531

• http://www.techrepublic.com/article/women-leaders-cite-two-major-reasons-for-issues-facing-women-in-tech/?tag=nl.e101&s_cid=e101&ttag=e101&ftag=TRE684d531

• http://www.techrepublic.com/article/glassdoor-report-the-gender-pay-gap-in-tech-is-still-a-problem/• http://gomerblog.com/2015/07/hospital-emr/• https://www.youtube.com/watch?v=UtBa9yVZBJM• https://youtu.be/WRrxOfgwFyw • https://www.youtube.com/watch?v=BRp7aFBkuWE • https://youtu.be/BRp7aFBkuWE • http://www.theverge.com/2012/3/19/2885542/amazon-acquires-viva-systems-warehouse-management-company• https://www.youtube.com/watch?v=2-IN8wpsJCM• http://www.techrepublic.com/resource-library/whitepapers/creating-a-culture-of-innovation-english/?promo=101&trial=25927027

&tag=nl.e101.em&ttag=e101&s_cid=e101&ftag=TRE684d531&cval=wib2-fluid&noRedirect=

• http://b2b.cbsimg.net/whitepapers/Creating_Culture_Innovation.pdf?promo=101&trial=25927027 • http://www.forbes.com/sites/erikaandersen/2012/04/25/the-most-important-reason-people-fail-in-a-new-job/ • http://www.nbcnews.com/business/careers/dating-site-eharmony-apply-compatibility-formula-jobs-market-n418796 • http://roundpegg.com/• http://www.tabicpro.com/workforce.php• http://www.horoscope.com/horoscope/compatibility/career-compatibility.aspx • http://www.bizjournals.com/baltimore/how-to/human-resources/2015/10/5-hr-technologies-companies-should-consider.html• http://www.techrepublic.com/article/byod-and-the-danger-of-litigation/?tag=nl.e101&s_cid=e101&ttag=e101&ftag=TRE684d531


More InformationReferences

http://www.techrepublic.com/article/women-leaders-cite-two-major-reasons-for-issues-facing-women-in-tech/?tag=nl.e101&s_cid=e101&ttag=e101&ftag=TRE684d531




http://www.techrepublic.com/article/glassdoor-report-the-gender-pay-gap-in-tech-is-still-a-problem/

http://gomerblog.com/2015/07/hospital-emr/


https://youtu.be/WRrxOfgwFyw

https://www.youtube.com/watch?v=BRp7aFBkuWE

https://youtu.be/BRp7aFBkuWE

http://www.theverge.com/2012/3/19/2885542/amazon-acquires-viva-systems-warehouse-management-company

https://www.youtube.com/watch?v=2-IN8wpsJCM

http://www.techrepublic.com/resource-library/whitepapers/creating-a-culture-of-innovation-english/?promo=101&trial=25927027&tag=nl.e101.em&ttag=e101&s_cid=e101&ftag=TRE684d531&cval=wib2-fluid&noRedirect

http://www.techrepublic.com/resource-library/whitepapers/creating-a-culture-of-innovation-english/?promo=101&trial=25927027&tag=nl.e101.em&ttag=e101&s_cid=e101&ftag=TRE684d531&cval=wib2-fluid&noRedirect

http://b2b.cbsimg.net/whitepapers/Creating_Culture_Innovation.pdf?promo=101&trial=25927027

http://www.forbes.com/sites/erikaandersen/2012/04/25/the-most-important-reason-people-fail-in-a-new-job/

http://www.nbcnews.com/business/careers/dating-site-eharmony-apply-compatibility-formula-jobs-market-n418796

http://roundpegg.com/

http://www.tabicpro.com/workforce.php

http://www.horoscope.com/horoscope/compatibility/career-compatibility.aspx

http://www.bizjournals.com/baltimore/how-to/human-resources/2015/10/5-hr-technologies-companies-should-consider.html

http://www.bizjournals.com/baltimore/how-to/human-resources/2015/10/5-hr-technologies-companies-should-consider.html

http://www.techrepublic.com/article/byod-and-the-danger-of-litigation/?tag=nl.e101&s_cid=e101&ttag=e101&ftag=TRE684d531

• http://www.eremedia.com/tlnt/the-role-of-technology-in-the-evolution-of-hr/• https://www.google.com/url?

sa=t&rct=j&q=&esrc=s&source=web&cd=4&cad=rja&uact=8&sqi=2&ved=0CDUQFjADahUKEwiSoZCPnYbIAhWFGz4KHWy-BSw&url=http%3A%2F%2Fboss.blogs.nytimes.com%2F2011%2F09%2F14%2Fcan-this-web-site-match-employers-and-employees%2F&usg=AFQjCNFfsHAvZ14Soex0GpY3xCGCSNl4DQ&sig2=Gsbl_Kqa62XagLw42MA3uA&bvm=bv.103073922,d.cWw

• http://www.businessinsider.com.au/google-okr-employee-grading-system-2015-10#/#google-investor-john-doerr-pitched-the-company-on-doing-okrs-when-it-was-a-startup-this-slide-from-his-pitch-is-an-example-of-an-okr-there-is-an-objective-up-top-and-three-key-results-that-follow-1

• http://dilbert.com/strip/2015-10-25• https://www.linkedin.com/pulse/legal-illegal-kristen-goodell?trk=eml-b2_content_ecosystem_digest-network_publishes-49-

null&midToken=AQHjtnse9z6Tkw&fromEmail=fromEmail&ut=16WHGMeI28gn01 • http://www.cnbc.com/2015/11/24/why-facebook-ceos-paternity-leave-is-a-big-deal-commentary.html • http://www.glasbergen.com/?count=16&s=stress • http://www.dailymail.co.uk/sciencetech/article-3234453/James-Bond-s-computer-Military-bosses-reveals-chip-blow-

command-secrets-safe.html


More InformationReferences

http://www.eremedia.com/tlnt/the-role-of-technology-in-the-evolution-of-hr/

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