hr shared services – americas introduction 01.29.14
TRANSCRIPT
HR Shared Services – Americas
Introduction
01.29.14
Agenda page
• Overview of HR Shared Services
• Function of HR Shared Services
• How to connect with HR Shared Services
• Future initiatives
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Overview of HR Shared Services
Role and Purpose of HR Shared Services
• HR Shared Services is the centralization of HR Administrative tasks to allow the HR team to focus on core initiatives and programs.
• HR Shared Services partners with the greater Americas HR Team in delivering HR Services.
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Overview of HR Shared Services
InaMarie Johnson – SVP & CHRO
Coleen Bentley – Global VP of HR
Operations
Martha Drury – Sr. HR Manager –
Canada
Karolina P. – Canada HR
Preet Lidder – Canada HR
Marie Taylor – Global VP of HR Shared Services, HRIS & Payroll
HR Shared Services
HRIS – Workday
Payroll
Online Academy
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Overview of HR Shared Services
HR Shared Services – Team Structure
HR Shared Services
Team
Americas
HR Shared Services
HRIS – Workday
Payroll
Online Academy
Africa
HR Shared Services
HRIS – Workday
Payroll
Online Academy
EMENA
TBD
APAC
TBD
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Overview of HR Shared Services
HR Shared Services – Americas
Noal Robinson, Manager
HR Helpdesk
SS Analyst
SS Specialists (2)
UTi Benefits Center
Benefits Analyst
Benefits Specialists (4)
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Functions of HR Shared Services
• Benefits Administration» Enrollment & Termination of Benefits
» Benefits Questions – Coverage, Information, Changes
• Manage Administrative Function» Pre-Employment Background Checks
» Employee files
» Employment Verifications
• Process Development» New Hire Process
» Termination Process
• Manage HR Communication Portals» HR Helpdesk
» HR Page on myUTi.com – Employee Intranet
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How to Connect with HR Shared Services
• For HR Questions» HR Helpdesk & Knowledgebase
• HR Questions
• Payroll Questions
• Workday Questions – Password reset, changes in Workday
• UTi Online Academy
• For Benefits questions» UTi Benefits Center
• Enrollment
• Changes
• Claims Issues
• Conversion of coverage at separation
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Connecting with the HR Helpdesk
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• Website www.go2uti.com/hr-helpdesk » Submit a ticket using the “Questions” tab
» HR Knowledgebase – FAQ’s and Commonly asked questions
• HR Shared Services
• Payroll
• Workday
• Online Academy
• Email [email protected] » HR Questions
» Payroll Questions
• Email [email protected] » Workday password resets
» Issues with Workday
• Email [email protected]» UTi Online Academy questions
Connecting with the HR Helpdesk
UTi Benefits Center
• Phone – 855-488-4236
• Email – [email protected]
• Hours of operation» M-F, 8 am to 8 PM – Eastern Time Zone
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HR Shared Services – Future Initiatives
• Working to improve Workday business processes.
• Improved Communication sources» Canada Human Resources dedicated site on myUTi.com employee intranet.
» Addition of information on HR Helpdesk Knowledgebase
» Weekly email to greater HR Americas Team
» Monthly HR Shared Services call with greater HR Americas Team
» Monthly HR Shared Services call with Canadian HR Team
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Questions?
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HR Shared Services Contact Sheet
• HR Helpdesk» For HR, Payroll or Workday questions
• Go to www.go2uti.com/hr-helpdesk
• Or Email [email protected] for HR & Payroll
• Or Email [email protected] for Workday questions & password resets
• Or Email [email protected] for UTi Online Academy questions & password resets
• UTi Benefits Center» For Benefit questions
• Call 855-488-4236
• Email [email protected]
• Or for information & knowledgebase go to www.go2uti.com/hr-helpdesk
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