hracc 2011

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HRACC 2011 Susan K. Krell Jackson Lewis LLP [email protected] Margaret J. Strange Jackson Lewis LLP [email protected] 1

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HRACC 2011. Susan K. Krell Jackson Lewis LLP [email protected] Margaret J. Strange Jackson Lewis LLP [email protected]. TOPICS. Paid Sick Leave Law Ban on Gender Identity Discrimination Ban on Use of Credit Reports as a Condition of Employment - PowerPoint PPT Presentation

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Page 1: HRACC 2011

HRACC 2011Susan K. Krell

Jackson Lewis [email protected]

Margaret J. StrangeJackson Lewis LLP

[email protected]

1

Page 2: HRACC 2011

TOPICS

Paid Sick Leave LawBan on Gender Identity

Discrimination Ban on Use of Credit Reports as a

Condition of EmploymentProcedural Changes at the CHRO Increased Penalties for Violations

of Personnel Files Act

2

Page 3: HRACC 2011

Paid Sick Leave Law: The Basics

Effective January 1, 2012CT will become first state in U.S.

to mandate paid sick leave for employees

Mandates 40 hours paid leave per calendar year for covered absences

Prohibits retaliation against employees who request or use sick leave 3

Page 4: HRACC 2011

Paid Sick Leave Law: Covered Employers

Public and private employers: With 50+ employees in the state in

any one quarter in the previous calendar year

Exemptions: Manufacturers (as defined in the

North American Industrial Classification System)

Any nationally-chartered non-profit which provides recreation, child care and education (e.g., YMCA) 4

Page 5: HRACC 2011

Paid Sick Leave Law: Covered Employees

“Service Workers” Hourly and salaried employees not

exempt from the federal Fair Labor Standards Act

Primarily engaged in any one of a number of listed occupations

68 occupations listed in statute include: waiters and waitresses, home health aides, social workers, dental hygienists, physician assistants, cashiers, receptionists, secretaries and administrative assistants, bus drivers, librarians, pharmacists, retail clerks and tellers.

Does not include “day or temporary workers”

5

Page 6: HRACC 2011

Paid Sick Leave Law: Covered Reasons

Illness, injury or health conditionMedical diagnosis, care or

treatment of mental or physical illness, injury or health condition

Preventive CareFor service worker or child or

spouse of service worker Leave related to family violence or

sexual assault6

Page 7: HRACC 2011

Paid Sick Leave Law: Accrual and Eligibility

Beginning January 1, 2012 (or date of hire)

One hour of leave for each 40 hours worked

Up to 40 hours per calendar yearEmployees are eligible to use leave

after working 680 hours starting January 1, 2012 (or date of hire)

7

Page 8: HRACC 2011

Paid Sick Leave Law: Accrual and Eligibility

Part time employees accrue paid sick leave, but must have worked average of 10+ hours per week in preceding quarter to use the leave

Carryover of up to 40 hours of leave permitted, but may not use more than 40 hours in any one calendar year

8

Page 9: HRACC 2011

Paid Sick Leave Law: Notice from Employee

If leave foreseeable, up to 7 days notice

If leave unforeseeable, as soon as practicable

If leave is 3 or more consecutive days, employer may require that employee provide documentation to support that leave being taken for covered purpose

9

Page 10: HRACC 2011

Retaliation Prohibited

Applies to all employees, not just covered service workers

No employer shall take retaliatory personnel action or discriminate against an employee because the employee: Requests or uses paid sick leave

under the paid sick leave law or under the employer’s policies

Files a complaint with the Dept. of Labor alleging a violation of paid sick leave law

10

Page 11: HRACC 2011

Safe Harbor For Existing PTO Policies

Safe Harbor Provision: An employer that provides paid sick leave or “other paid leave,” such as vacation, personal days or paid time off (PTO) is deemed to be in compliance with the law if employer’s PTO policy mirrors or exceeds, the requirements of the paid sick leave law for 40 hours of leave per calendar year. 11

Page 12: HRACC 2011

Safe Harbor For Existing PTO Policies

To take advantage of “safe harbor,” an employer’s PTO policy must:Accrue at a rate equal to or greater

than the rate under the lawAllow use of accrued hours for

reasons allowed by the lawAllow use as necessary, without

regard to any minimum increment requirements (legislative history suggests 1 hr) 12

Page 13: HRACC 2011

Safe Harbor For Existing PTO Policies

To take advantage of “safe harbor,” an employer’s PTO policy must:Allow carry over of accrued,

unused time up to 40 hours to next calendar year

Satisfy employer’s notice requirements under the law

13

Page 14: HRACC 2011

Paid Sick Leave Law: Penalties and Enforcement

Enforced by DOL Civil fine of $500 per violation of anti-

retaliation provision Civil fine of $100 per violation of any

other provision All appropriate relief, including payment

of used paid sick leave, rehiring or reinstatement to previously held job, back wages, lost benefits.

Commissioner’s decision may be appealed to the Superior Court

14

Page 15: HRACC 2011

Paid Sick Leave Law: Posting Requirement

Employer must provide notice to all employees at time of hire that: Employee entitled to paid sick leave,

including amount available and terms of use

That retaliation for requesting or using leave is prohibited

That the employee can file a complaint with the Labor Commissioner for any violation

May comply by displaying poster in both English and Spanish

15

Page 16: HRACC 2011

Paid Sick Leave Law: What To Do Now?

Determine if you are a covered employer

Determine if you employ covered service workers focus on duties, not titles

Review existing PTO policy to see if safe harbor provision applies

Many unknowns, including: Interaction with FMLA Minimum increments of leave

16

Page 17: HRACC 2011

Ban on Gender Identity Discrimination

Effective October 1, 2011Applies to any public or private

employer with 3 or more employees

Applies to employment agencies and labor organizations

Broader coverage than under Title VII

Enforced by Commission on Human Rights and Opportunities (CHRO)

17

Page 18: HRACC 2011

Definition of Gender Identity or Expression

“Gender–related identity, appearance or behavior, whether or not that gender-related identity, appearance or behavior is different from that traditionally associated with the person’s physiology or assigned sex at birth.”

18

Page 19: HRACC 2011

Definition of Gender Identity or Expression

Can be shown by:Medical history, care or

treatment of the gender-related i.d.

Consistent and uniform assertion of gender-related i.d.

Any other evidence that gender-related i.d. is sincerely held, part of person’s core i.d. or not being asserted for improper purpose

19

Page 20: HRACC 2011

Ban on Gender Identity Discrimination:

What to Do Now?Review and revise employee

handbook and non-discrimination policies to make sure that gender identity is included

Make sure HR professionals are aware of change in law so that they can help disseminate information and provide appropriate training/ information

Make sure supervisors, managers are aware of change in law

20

Page 21: HRACC 2011

Ban on Use of Credit Scores as Condition of Employment

Effective October 1, 2011Applies to public and private

employers of 1+ employees, except for financial institutions

Prohibits employers and their agents, representatives or designees from requiring an employee or prospective employee to consent to a request for a credit report as a condition of employment, with certain exceptions

21

Page 22: HRACC 2011

Ban on Use of Credit Scores as Condition of Employment: Financial

Institutions

“Financial Institutions” means any entity or affiliate of a state bank and trust company; national banking association; state or federally chartered savings bank, savings and loan association, or credit union; insurance company; investment advisor; broker-dealer; or entity registered with the federal Securities and Exchange Commission

22

Page 23: HRACC 2011

Ban on Use of Credit Scores as Condition of Employment:

Exceptions Report is required by law Employer reasonably believes

employee committed a violation of the law related to employee’s job

Report is substantially related to employee’s current or potential job

Employer has a bona fide purpose to request or use information in the report that is substantially job-related and is disclosed to the employee or applicant in writing

23

Page 24: HRACC 2011

Substantially Related to the Employee’s Current or Potential Job

Is a managerial position that involves setting direction or control of business, division, unit or agency or business;

Involves access to customers’, employees’ or the employer’s personal or financial information;

Involves a fiduciary responsibility to the employer;

Provides an expense account or corporate debit or credit card;

Provides access to confidential or proprietary business information;

24

Page 25: HRACC 2011

Substantially Related to the Employee’s Current or Potential Job

Provides access to information which has actual or potential independent economic value because it is not generally known or readily ascertainable and there are reasonable efforts to keep the information secret;

Involves access to employer’s nonfinancial assets of at least $2,005 in value including, but not limited to, museum and library collections and prescription drugs and pharmaceuticals. 25

Page 26: HRACC 2011

Ban on Use of Credit Scores as Condition of Employment:

EnforcementEmployee or prospective

employee may file complaint with the Labor Commissioner

Labor Dept. may impose penalty of $300 for each inquiry made in violation of ban

Even if exceptions apply, employer must comply with federal Fair Credit Reporting Act

26

Page 27: HRACC 2011

Procedural Changes at the CHRO

Effective October 1, 2011 If complaint is dismissed during

the Merit Assessment Review process, provides automatic, internal review

27

Page 28: HRACC 2011

Procedural Changes at the CHRO

If complaint is not dismissed during Merit Assessment Review process: Requires mandatory mediation

conference within 60 days Permits request for early legal

interventionShortens time period that a

complainant must wait to request a release of jurisdiction from 210 to 180 days

28

Page 29: HRACC 2011

Increased Penalties for Repeat Violators of Personnel Files Act

Personnel Files Act Requires employers to provide

employee with access to his or her personnel files or medical records; and

Prohibits employers from disclosing the file or records without the employee’s consent

29

Page 30: HRACC 2011

Increased Penalties for Repeat Violators of Personnel Files Act

Effective October 1, 2011, penalties for violations of Act increased from $300 to $500 for a first violation and to $1,000 for any subsequent violation related to the same employee

No private cause of action

30

Page 31: HRACC 2011

Significant Judicial Decisions

31

Page 32: HRACC 2011

Dukes v. Wal-mart (2011) _ U.S. _,131 S.Ct. 2541

Salaried and hourly female employees alleging systemic practice of gender discrimination

Wide range of positions3,400 stores nationwide1.5+ M member class Ninth Circuit upheld District Court

certification• Relied on Plaintiffs statistical and

anecdotal evidence to satisfy commonality requirement 32

Page 33: HRACC 2011

Dukes v. Wal-mart

Supreme Court reverses Ninth CircuitLack of commonality under Rule 23(a)(2)

• No evidence employer had a general policy of discrimination

• Local discretion by supervisors couldn’t establish inference of discrimination

• Court rejected Plaintiffs’ statistical and anecdotal evidence

Unanimously held back pay claims could not be certified under Rule 23 (b)(2) 33

Page 34: HRACC 2011

Dukes v. Wal-mart

Class actions are still viable, but harder to certify• Plaintiffs seeking monetary relief may still seek

class certification under Rule 23(b)(3)• Must show that class issues predominate over

individual issues and• Class action is most efficient and desirable means

of trying case• Mandatory notice to potential class members who

may “opt out” of classLikely outcome is smaller, more focused classes

34

Page 35: HRACC 2011

Retaliation Protection Extends to “Zone of Interest”

Title VII does create a cause of action for third-party retaliation for persons who did not themselves engage in protect activity. Thompson v. North American Stainless, LP., No. 09-291 (January 24, 2011)

Adopted a “zone of interest” standard (i.e. does the individual fall within the ‘zone of interests’ sought to be protected by the statutory provision whose violation forms the legal basis of the complaint)

35

Page 36: HRACC 2011

Cat’s Paw

An employer, without discriminatory motive, may be liable for firing an employee based on information or advice from biased managers (“cat’s paw” theory) Staub v. Proctor Hospital, 09-400 (March 1, 2011)

36

Page 37: HRACC 2011

FSLA Retaliation - Kasten v. Saint-Gobain Performance Plastics Corp., No. 09-834 (Mar. 22, 2011)

Facts: Plaintiff alleged that his employer terminated him because he made internal complaints to management about the company’s time-keeping practices. This case turned on whether the FLSA’s anti-retaliation provision provides that an employer cannot “discharge or in any other manner discriminate against any employee because such employee has filed any complaint” should be interpreted as in the past to mean a written complaint or whether a verbal complaint suffices.

37

Page 38: HRACC 2011

FSLA Retaliation - Kasten v. Saint-Gobain Performance Plastics Corp., No. 09-834 (Mar. 22, 2011)

Held: both oral and written complaints of a violation of the Fair Labor Standards Act are protected conduct under the statute’s anti-retaliation provision. The majority remanded for determination whether any complaint made solely to an employer – orally or in writing – falls under the FLSA’s protective mantle • Justice Scalia dissents—issue was ripe

for review38

Page 39: HRACC 2011

ADA Amendments Act Final Regulations

39

Page 40: HRACC 2011

ADAAA: Recent Developments

Disability claims:• Made up 25% of all EEOC

charges filed in 2010 • Highest year-over-year

growth among all charges filed

New laws and regulations have made it significantly easier to state a disability claim

40

Page 41: HRACC 2011

ADAAA: Recent Developments

"You might not think you have a disability, but if you have a medical condition and you feel you are discriminated against based on that condition, then you are covered.“ • EEOC Commissioner Chai

Feldblum, quoted in “More Disabled Workers File Discrimination Claims in 2009,” USA Today, 8/20/10

41

Page 42: HRACC 2011

ADA Amendments Act Final Regulations

Released March 25, 2011, with emphasis on expansive coverage

Disability Discrimination: To prove employer discriminated based on disability, claimant only has to show that employer “regarded” claimant as disabled – that is, engaged in prohibited conduct because of an actual or perceived impairment• Claimant is not required to show that the

impairment did, or was perceived to, substantially limit a major life activity

42

Page 43: HRACC 2011

ADA Amendments Act Final Regulations

Employer Defense: No claim if condition was “transitory and minor” • “Transitory” = less than 6

months• “Minor” = ?

43

Page 44: HRACC 2011

ADA Amendments Act Final Regulations

Failure to Accommodate: To prove that employer failed to provide a reasonable accommodation, claimant must prove the existence of, or a record of, an impairment that “substantially limits a major life activity”

44

Page 45: HRACC 2011

ADA Amendments Act Final Regulations

Two expansive lists of “major life activities”:• Actual activities (broadened to

include learning, concentrating, reading, interacting with others, etc.)

• Operation of “major bodily functions” (immune system; special sense organs and skin; normal cell growth; and digestive, genitourinary, bowel, bladder, neurological, brain, respiratory, circulatory, cardiovascular, endocrine, hemic, lymphatic, musculoskeletal, and reproductive functions)

45

Page 46: HRACC 2011

ADA Amendments Act Final Regulations

Employer Defense: Employee’s impairment posed a direct threat to the safety of the employee or others in the workplace.

46

Page 47: HRACC 2011

ADA Amendments Act Final Regulations

Other Key Points:Individualized assessment is required … but certain impairments limiting major bodily functions will “in virtually all cases” be disabling, even in their early stages • e.g., deafness, blindness, intellectual

disability, mobility impairments, autism, cancer, cerebral palsy, diabetes, epilepsy, HIV, MS, major depressive disorder, bipolar disorder, post-traumatic stress disorder, OCD, schizophrenia, etc.

47

Page 48: HRACC 2011

ADA Amendments Act Final Regulations

No durational threshold - conditions with <6 months duration can be disabilitiesMitigating measures cannot be considered in establishing disability• Note: An employee who

refuses to take mitigating measures (e.g., take medication) is still disabled

48

Page 49: HRACC 2011

Leave as a Reasonable Accommodation

Questions to Consider• Avoid applying no-fault leave policies

resulting in automatic termination after a set period of time

• Consider first if employee is entitled to leave under FMLA

• If not, does ADA requires leave as a reasonable accommodation?

49

Page 50: HRACC 2011

Leave as a Reasonable Accommodation

How Much Leave?• “Indefinite” leave is not required• Courts ask:

• Will the employee be able to return in the identifiable future and be able to resume job functions?

• How much leave has the employee already taken?

• Would additional leave create an undue hardship?

50

Page 51: HRACC 2011

ADA/FMLA Intersection: The Intermittent Leave Puzzle

The Case of the Anxious DispatcherCity emergency dispatcher sought intermittent FMLA leave for depression and anxiety for 6 months or more and was terminated based on an independent medical evaluation showing her unfit for duty. Held: (1) The fitness for duty exam was a business necessity because the job requirements for a dispatcher were to be alert and calm with callers and (2) Plaintiff had no right to FMLA leave because she requested intermittent leave for 6 months or longer. Wisbey v. City of Lincoln, 612 F.3d 667 (8th Cir. 2010). 51

Page 52: HRACC 2011

ADA/FMLA Intersection: The Intermittent Leave Puzzle

The Case of the Absent Flight AttendantFlight attendant suffering from psoriatic arthritis was unable to work multiple days each month. The airline terminated him for excessive absences after he exhausted intermittent FMLA leave. Held: (1) Plaintiff’s attendance did not render him unqualified for the job because the attendance policy was extremely lenient and Plaintiff complied with it for 7 years and (2) the jury could reasonably have concluded that attendance was not an essential job function because the airline allowed Plaintiff to take intermittent FMLA leave for 7 years without attempting to reassign him to a temporary position. Carmona v. Southwest Airlines Co., 604 F.3d 848 (5th Cir. 2010).

52

Page 53: HRACC 2011

What is GINA

GENETIC INFORMATION

NONDISCRIMINATION ACT

53

Page 54: HRACC 2011

GINA

• Prohibits use of genetic information in employment decision-making

• Restricts employers and other covered entities from requesting, requiring, or purchasing genetic information

54

Page 55: HRACC 2011

GINA

• Requires that genetic information be maintained as a confidential medical record, and places strict limits on disclosure of genetic information

• Provides remedies for individuals whose genetic information is acquired, used, or disclosed in violation of its protections

55

Page 56: HRACC 2011

Why Should I Care?• I don’t collect anyone’s DNA• I don’t want to collect

anyone’s DNA• I don’t want to know

anything about anyone’s DNA

• I certainly would not discriminate against someone based on his/her DNA

• So, why should I care about GINA? 56

Page 57: HRACC 2011

Who is Covered by GINA?

• Employers with 15+ employees• “Employee” includes applicants,

current and former employees

57

Page 58: HRACC 2011

Prohibited Acquisition of Genetic Information by Employer

General Rule: • An employer may not request,

require, or purchase Genetic Information of an individual or his/ her family member

Request includes:• Internet searches in a way likely to

obtain Genetic Information• Actively listening to third party

conversations or searching an individual’s personal effects for purpose of obtaining Genetic Information

• Asking about an individual’s current health status in a way that is likely to result in obtaining Genetic Information

58

Page 59: HRACC 2011

Exception for Inadvertently Acquired Genetic Information

•Acquisition of Genetic Information in response to lawful request for medical information WILL NOT BE inadvertent unless employer directs entity from whom it requested the information not to provide Genetic Information•For the exception to apply, employer should provide written notice about GINA with the request for medical information

59

Page 60: HRACC 2011

Enforcement of GINA

• Same as for Title VII• No claim for disparate impact• 201 charges filed with EEOC in

2010• Same remedies as for Title VII

Employers must post notice pertaining to GINA obligations and rights• Subject to a fine of up to $100 for

failure to post such notice 60

Page 61: HRACC 2011

Practical Implications for Employers• Train managers to comply with

GINA• Audit medical information

processes; are changes needed due to GINA?

• Revise employee medical certification forms to include EEOC’s suggested language

• Write to any health care practitioner conducting medical exams on behalf of employer that disclosure of Genetic Information prohibited

• Post new EEO poster with GINA information

61

Page 62: HRACC 2011

Hiring UsingSocial Networking Sites

62

Page 63: HRACC 2011

Hiring & Social Networking

• There is no law that directly prohibits the use of SNS in the hiring process.

• There has been no reported increase in failure-to-hire cases based on information obtained from SNS.

• There is no law which requires the use of SNS in the hiring process.

• But there are RISKS to accessing and using such information.

63

Page 64: HRACC 2011

Risks for Employers

• Hiring Issues Associated with Using the Web• Lawful background checks? FCRA?• Discrimination concerns?• Lawful-off duty conduct?• First Amendment protections under

Connecticut law?• Reliability? Even if not unlawful,

employer may make employment decisions based on inaccurate information.

64

Page 65: HRACC 2011

Lessons Learned—Hiring

If you are going to use SNS for hiring decisions:• Develop policy on whether

employer will search internet or access social networking sites for job applicants.

• Do so consistently and in a uniform manner.

• Make sure candidates are notified, in writing, about the company’s use of SNS to gather information.

65

Page 66: HRACC 2011

Lessons Learned—Hiring

• Consider searching social networks only after the initial in-person interview with the applicant.

• Ensure appropriate employment decisions are made based on lawful, verified information.

66

Page 67: HRACC 2011

Lessons Learned—Hiring

• Designate non-decision maker to conduct search. The individual should be properly trained to avoid improper access and to screen out information that can not be lawfully considered in the decision-making process.

• The non-decision maker can then provide “scrubbed” information to the decision maker for consideration.

67

Page 68: HRACC 2011

Lessons Learned—Hiring

• Rely on job-related criteria (preferably from a job description).

• Be aware of relying on legal, off-duty conduct.

• Follow best practices: identify a legitimate, non-discriminatory reason for the hiring decision with documentation supporting the decision.

68

Page 69: HRACC 2011

The Facebook® Firing Case

• The Policy• “Employees are prohibited from

making disparaging, discriminatory or defamatory comments when discussing the Company or the employee's superiors, co-workers and/or competitors.”

• “Employees are prohibited from posting pictures of themselves in any media, including but not limited to the Internet, which depicts the Company in any way…”

69

Page 70: HRACC 2011

The Facebook® Firing Case

• The NLRB Complaint• The NLRB argued that the employee’s

conduct was protected, concerted activity and that her termination was unlawful.

• In addition, the employer’s policy was “overly broad” and unlawfully interfered with its employees’ exercise of their right to engage in protected concerted activity under Section 7 of the NLRA.

• The parties settled, but another case may provide more direction:• On February 4, 2011, the SEIU filed an

unfair labor practice charge against a Connecticut bus company that alleges that the employer violated the NLRA merely by “maintaining” policies in its employee handbook. 70

Page 71: HRACC 2011

Best Practices for Employers

Be proactive.Adopt clear policies.• Have a policy regarding use of and access to

company owned technology.• Implement a social networking/blogging policy. Place employees on notice regarding potential

monitoring of electronic communications.Consider a total ban on the internet during

working hours. Consider whether to block employee access to

social networking sites during working hours.

71

Page 72: HRACC 2011

Methods to Minimize Risk Ensure that company policies governing corporate logos, branding, and identity apply to all electronic communications.Get a signed acknowledgment of the policies.Employees must comply with company policies with respect to their electronic communications, such as policies prohibiting harassment and enforcing standards of conduct.Company reserves the right to take disciplinary action in the employee’s communications violated company policy.

72

Page 73: HRACC 2011

Some Statistics

AT THE EEOC:99,922 Private Sector Charges

72,000

77,000

82,000

87,000

92,000

97,000

102,000 Total Charges Total Charges

73

Page 74: HRACC 2011

EEOC Charges Filed in FY 2010

Type of Claim No. Filed

% of Total Charges

Filed

% Change from

FY2009

Race 35,890 35.9% 6%Sex 29,029 29.1% 3.5%National Origin

11,304 11.3% 5%

Religion 3,790 3.8% 12%

Retaliation 36,258 36.3% 8%

Age 23,264 23.3% 2%Disability 25,165 25.2% 17%

Equal Pay Act 1,044 1.0% -1%GINA 201 .2% ----

74

Page 75: HRACC 2011

Retaliation Claims Soar

• For the first time ever, retaliation (36,258) surpassed race (35,890) as the most frequently filed cause of action at the EEOC.

• The Supreme Court perpetuates . . . • Burlington Northern & Santa Fe Railway Co. v.

White (2006)• Gomez-Perez v. Potter (2008)• CBOCS West, Inc. v. Humphries (2008)• Crawford v. Metropolitan Government of Nashville

(2009)• Thompson v. Northern American Stainless, LP (Jan.

24, 2011)• Staub v. Proctor Hospital (Mar. 1, 2011)• Kasten v. St.-Gobain Performance Plastics Corp.

(Mar. 22, 2011)

75

Page 76: HRACC 2011

EEOC Secures Record Dollars

Through its combined enforcement, mediation and litigation programs, the EEOC secured more than $404 million in monetary benefits from employers -- the highest level of monetary relief ever obtained by the EEOC through the administrative process.

76

Page 77: HRACC 2011

The EEOC’s Expectations for 2011

• The EEOC predicts it will receive over 107,000 charges in FY 2011, the largest number ever filed.

• Anticipates a budget increase of $18 million allocated to:• Increasing hiring to improve

enforcement initiatives;• Reducing backlog; and• Targeting systemic litigation

77

Page 78: HRACC 2011

EEOC Initiatives for FY 2011

• Systemic Initiative • Focus on discrimination class

actions

• E-Race Initiative• Eradicating Racism and

“Colorism” from Employment• Targeting credit and background

checks

• Objective • Increase the number of

multi-plaintiff/class/pattern & practice cases 78

Page 79: HRACC 2011

• Buzz words in the EEOC Charge like “pattern or practice” or “similarly situated”

• No option to mediate• Charge implicates a policy applicable

to other employees• Sequence of charges on same issue• Charge accompanied by subpoena • Broad request for information• Request for on-site visit

Signs the EEOC is Looking for Systemic Issues

79

Page 80: HRACC 2011

EEOC Initiative: E-RACE in 2011

• EEOC has focused on the use of criminal background and credit checks in hiring as part of the E-RACE initiative

• EEOC will likely issue a new Guidance seeking to ban applications from asking about conviction records

80

Page 81: HRACC 2011

CT Human Rights and Opportunities Commission (CHRO)

Statistics:

• Charges filed: 1,740 24 more than in FY 2009 (1,716)

Most Frequently-Filed Causes of Action:

 • Gender (483)• Age (464)• Color (461)

81

Page 82: HRACC 2011

OFCCP Enforcement Statistics FY 2010

Financial remedies - $9.75 millionWorkers covered – 12,397Average benefit per “victim” - $786Number of compliance evaluations –

4,960Number of Conciliation Agreements -

919

82

Page 83: HRACC 2011

OFCCP Alleges that Meyer Tool Discriminated Against Black

Applicants (2010)

• OFCCP review began in 2005.• OFCCP claims discrimination

against Black applicants for entry level machinist positions.

• Conducted an onsite in 2008

83

Page 84: HRACC 2011

OFCCP Alleges that Meyer Tool Discriminated Against Black Applicants

(2010)

• Referred to Regional Solicitor in in March 2009 because they could not agree on a remedy amount.

• OFCCP seeking back pay, interest, hiring of at least 14 class members, an updated applicant tracking system, etc.

84

Page 85: HRACC 2011

After ACM and Under New ACE, OFCCP Will Conduct Audits Very

DifferentlySince 2003, OFCCP used Active Case Management (ACM) to govern how to conduct audits

Focused only on systemic discrimination; left affirmative action and individual discrimination behind.

Also, concerns that savvy contractors may be “cooking the books” to avoid red flags and on-sites. 85

Page 86: HRACC 2011

Active Case Enforcement: So What Now?

In December, 2010 OFCCP rescinded ACM; replaced with Active Case Enforcement (ACE)• OFCCP significantly broadening

audit focus• Pat Shiu said audits need to be

“more thorough, more in-depth”Investigations of systemic and

individual discrimination and “patterns of individual discrimination”

86

Page 87: HRACC 2011

Active Case Enforcement: So What Now?

Previously, OFCCP only would look at classes of 10 or more; under ACE, “classes” of 2 or more.

“Patterns of individual discrimination” mean one-on-one or small group comparisons.

87

Page 88: HRACC 2011

Active Case Enforcement: So What Now?

ACE Changes the Rules for “Full Desk Audits” and On-sites• Under old Rules, full desk audit

was a rare occurrence Under ACE, all audits will be

full desk audits Focus no longer solely on

systemic discrimination, expands focus to individual discrimination and traditional affirmative action

88

Page 89: HRACC 2011

Active Case Enforcement: So What Now?

• Far More On-site audits For past many years, OFCCP

generally went on-site only to investigate statistical indicators

Now will go on-site for statistical red flags, anecdotal indicators and technical issues

Much more detailed on-site letter

89

Page 90: HRACC 2011

Active Case Enforcement: So What Now?

ACE Changes the Rules In Other Areas Too• Intense focus on outreach to

Veterans and Disabled OFCCP increasingly requires

proof of results from outreach – encouraging employers to request disabled and veteran status of applicants

90

Page 91: HRACC 2011

New Rules and New Emphasis in Compliance Reviews

Compensation Discrimination

Veterans and the Disabled

 

91

Page 92: HRACC 2011

92

So Now What? How is the OFCCP Investigating Pay

Discrimination?

OFCCP is utilizing multiple initial diagnostic tools to identify indicia of disparate impact and disparate treatment or pattern-or-practice discrimination

Page 93: HRACC 2011

93

So Now What? How is the OFCCP Investigating Pay

Discrimination?

OFCCP is using a much BROADER initial test to show indicia of systemic and individual compensation discrimination• Many regions are seeking 12-factor data where there

are disparities of either 2% or $2,000 by job title or other grouping submitted with the AAP

Page 94: HRACC 2011

For job titles with 2% or $2,000 disparities, OFCCP may move forward in different ways to determine its strongest caseWill request 12-factor data to run multiple regression analysis to determine the existence of statistically significant disparities for both disparate impact and pattern-or-practice cases

So Now What? How is the OFCCP Investigating Pay

Discrimination?

94

Page 95: HRACC 2011

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So Now What? How is the OFCCP Investigating Pay

Discrimination?

May conduct a cohort analysis to determine the existence of individual pay claims under disparate treatmentDepending on the theory of liability that best suits the situation, OFCCP may or may not conduct on-site investigation to procure anecdotal evidence

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How to be Proactive Amidst the Uncertainty…

NOW, OFCCP’S FIRST STEP IN AUDIT IS• Generally, OFCCP has scrapped the 30-

30-3 for 2% or $2,000 disparity by job title…

SO, NEED TO BE STRATEGIC ABOUT JOB TITLES• Signals to the contractor community the

importance of JOB TITLES being as clear and meaningful as possible…JOB TITLES need to tell the real story of

who truly ought to be compared

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How to be Proactive Amidst the Uncertainty…

FOR EXAMPLE…• Communications technology contractor has

100 diagnostic technicians with the job title “Diagnostic Technician”

• However, not all 100 do the same thing – in fact, they actually do very different things and require very different education, experience, and skills

• DO THIS Engineering Diagnostic Technician I, Communications Diagnostic Technician II, and Design Diagnostic Technician I

• INSTEAD OF THIS Diagnostic Technician

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How to be Proactive Amidst the Uncertainty…

Whether conducting a self-analysis or responding to an audit, the internal investigation needs to be as FLEXIBLE and PRACTICAL as the OFCCP will be…

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How to be Proactive Amidst the Uncertainty…

Conduct an initial 2% or $2,000 diagnostic, but then be ready to go where the numbers and facts take you…

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How to be Proactive Amidst the Uncertainty…

Be prepared for in-depth COHORTS and far-reaching MULTIPLE REGRESSION ANALYSESCOHORTS• By job group, job title, or other

appropriate grouping, “eye-ball” the differences and be prepared to tell the story why…

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How to be Proactive Amidst the Uncertainty…

MULTIPLE REGRESSION ANALYSIS• Do not limit the multiple

regression to the 12 factors – dig deep to determine all factors that relate to pay

• Performance ratings, prior experience, degree type, promotion from non-exempt position, etc. 101

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Compensation

And, let’s remember that no good deed goes unpunished so . . .

Conduct all proactive pay self-audits and AAP pay equity analyses under attorney-client privilege • That gives you the strongest argument later on to keep

the analyses and pay adjustments to yourselves

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Veterans and the Disabled

• The OFCCP is looking for greater outreach as to Veterans and the Disabled.

• Be sure to send all job postings to the state job bank and consider sending announcements of open positions to organizations that work with the disabled and covered veterans.

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Veterans and the Disabled

• If the company uses an online application process it must be accessible to individuals with disabilities, inform applicants that they may request a reasonable accommodation, and provide applicants with another way to apply (e.g., in person, telephonically, with a paper application).   104

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Veterans and the Disabled

• A statement to that effect such as the one below could be helpful:

            COMPANY endeavors to make WEBSITE URL accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact contact name, title, dept at phone number including tty/tdd lines if applicable, e-mail address, or link to a website.

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Veterans and the Disabled

• The OFCCP in a Compliance Review  will ask for documentation of outreach efforts to veterans and organizations which work with the disabled.

• Outreach organizations consist of, but are not limited to, rehabilitation facilities, social service agencies, educational institutions, organizations for individuals with disabilities and the local Veterans Representative for veteran organizations.

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Thank YouAny Questions?

[email protected]@jacksonlewis.com

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