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HRIR 2440 A04 (3 CH) HUMAN RESOURCE MANAGEMENT WINTER 2020 122 Drake, 2:30 pm – 5:15 pm Tuesday CONTENTS CONTENTS ............................................................. 1 INSTRUCTOR ......................................................... 1 COURSE DESCRIPTION........................................... 1 COURSE OBJECTIVES ............................................. 2 COURSE MATERIALS.............................................. 2 COURSE FORMAT .................................................. 2 ASSESSMENT OF LEARNING .................................. 3 MISSED EXAM AND LATE SUBMISSION POLICY .... 5 RE-GRADING REQUESTS ........................................ 5 CLASS PARTICIPATION........................................... 5 ELECTRONIC DEVICE POLICY ................................. 6 OUT-OF-CLASS COMMUNICATION ....................... 6 REFERENCING STYLE FOR WRITTEN WORK .......... 6 UNCLAIMED ASSIGNMENTS .................................. 6 SPECIAL LEARNING NEEDS .................................... 7 CLASS SCHEDULE ................................................... 7 INTENDED LEARNING OUTCOMES ........................ 8 ACADEMIC INTEGRITY POLICY ............................ 10 STUDENT SERVICES AND SUPPORTS ................... 12 INSTRUCTOR Name: Hua Jiang Office: 357 Drake Centre Phone: 474 - 9230 Email: [email protected] Office hours: By appointment COURSE DESCRIPTION This course provides an introduction to human resource management (HRM) in organizations. We will examine the strategic significance of HRM, and critical components of HR systems, including job analysis and design, diversity and inclusion, recruitment, selection, training and development, performance management, compensation and benefits, occupational health, turnover, and/or global HRM. This course is suitable for students who have an interest in pursuing a career in HRM. Knowledge learned from this course may also help future employees to proactively manage their career and future leaders and entrepreneurs to systematically work with their employees.

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Page 1: HRIR 2440 A04 (3 CH) HUMAN RESOURCE MANAGEMENT …umanitoba.ca/faculties/management/programs/...• Discuss the internal and external environmental factors affecting human resource

HRIR 2440 A04 (3 CH) HUMAN RESOURCE MANAGEMENT

WINTER 2020 122 Drake, 2:30 pm – 5:15 pm Tuesday

CONTENTS CONTENTS ............................................................. 1

INSTRUCTOR ......................................................... 1

COURSE DESCRIPTION........................................... 1

COURSE OBJECTIVES ............................................. 2

COURSE MATERIALS .............................................. 2

COURSE FORMAT .................................................. 2

ASSESSMENT OF LEARNING .................................. 3

MISSED EXAM AND LATE SUBMISSION POLICY .... 5

RE-GRADING REQUESTS ........................................ 5

CLASS PARTICIPATION ........................................... 5

ELECTRONIC DEVICE POLICY ................................. 6

OUT-OF-CLASS COMMUNICATION ....................... 6

REFERENCING STYLE FOR WRITTEN WORK .......... 6

UNCLAIMED ASSIGNMENTS .................................. 6

SPECIAL LEARNING NEEDS .................................... 7

CLASS SCHEDULE ................................................... 7

INTENDED LEARNING OUTCOMES ........................ 8

ACADEMIC INTEGRITY POLICY ............................ 10

STUDENT SERVICES AND SUPPORTS ................... 12

INSTRUCTOR Name: Hua Jiang Office: 357 Drake Centre Phone: 474 - 9230 Email: [email protected] Office hours: By appointment COURSE DESCRIPTION This course provides an introduction to human resource management (HRM) in organizations. We will examine the strategic significance of HRM, and critical components of HR systems, including job analysis and design, diversity and inclusion, recruitment, selection, training and development, performance management, compensation and benefits, occupational health, turnover, and/or global HRM. This course is suitable for students who have an interest in pursuing a career in HRM. Knowledge learned from this course may also help future employees to proactively manage their career and future leaders and entrepreneurs to systematically work with their employees.

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COURSE OBJECTIVES Students will learn: • Define human resources management and analyze the strategic significance of human resources management.

• Discuss the internal and external environmental factors affecting human resource management policies and practices, and explain their impact.

• Explain how employment-related issues are governed in Canada.

• Describe and evaluate multiple methods of collecting job analysis information.

• Explain the recruitment process and identify common methods used for external recruiting.

• Describe the five-step selection process and explain major types of selection techniques.

• Explain how to develop an onboarding program and evaluate common training techniques.

• Discuss approaches to career development and analyze the factors that affect career choices.

• Describe common performance appraisal methods and the pros and cons of each, and discuss the major problems inhibiting effective performance appraisals.

• Explain the three stages of establishing pay rates.

• Explain pay-for-performance plans and the pros and cons of using them.

• Describe major government-sponsored benefits.

• Discuss major employee health issues at work and recommend how they should be handled.

• Describe the influence of cultural differences in the workplace and identify the role of multiple stakeholders in ensuring successful integration of talent. COURSE MATERIALS Dessler, G. & Chhinzer, N. (2017). Human resources management in Canada (13th Canadian edition). Toronto, ON: Pearson. (ISBN 9780134005447) Our classes and the quizzes will be closely related to the textbook. Earlier and later versions are also acceptable. Please respect copyright laws. Photocopying textbooks or other reading material is a violation of copyright laws and is unethical, unless permission to copy has been obtained. *In addition to the course readings package, there are also a number of additional readings that are posted on UM Learn under the heading “readings”. Students will be responsible for knowing ALL of the assigned readings for quizzes, assignments (see course schedule below). COURSE FORMAT The course format will be a combination of lectures, exercises, videos, discussions, and case analyses. There will be lots of participation and interaction during the class. To cultivate a collaborative and constructive learning environment, everyone is expected to adhere to the values of integrity, openness,

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passion, professionalism, and respect in the classroom. These expectations apply to all students as well as the instructor. Integrity: Be honest, fair, and trustworthy. Openness: Be open to diverse perspectives. Be willing to learn and improve. Passion: Actively engage and participate in the class. Professionalism: Hold high standards and make solid preparation. Be punctual and attentive. Respect: Care for and respect each other. Avoid any put-downs to others. Due to the inability of the human brain to take in too much in too little time, we will not be able to cover the book page by page. However, the important portions will be discussed. ASSESSMENT OF LEARNING There will be four components to the grading:

Class Participation -10%

In-Class Quizzes -70%

Group Assignment

Group Presentation -8%

Group Report -8%

Peer-Evaluated Contribution (Pass/Fail) -4%

I will be using the following letter-grading scheme:

Marks Letter Grade

90 – 100 A+

80 – 89 A

76 – 79 B+

70 – 75 B

66 – 69 C+

60 – 65 C

50 – 59 D

Below 50 F

Class Participation (10%): Your class participation will be assessed based on your attendance and contribution to the overall learning atmosphere of this course. Attendance will be worth 5% of the class. The other 5% is based on your contribution to classroom discussion and the quality of your remarks. High-quality remarks often provide insight for the class and are well-supported. Reading the textbook before coming to class and thinking through the matters are key to high-quality participation.

In-Class Quizzes (70%)

There will be 8 in-class quizzes, each consisting of 20 multiple-choice questions. We will select your

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highest graded 7 quizzes to calculate your total quiz score, thus each quiz is effectively worth 10%. You will have 15 minutes to complete each quiz. The quizzes are closed-book and you should attempt them independently without using any search devices.

Group Assignment

You will form groups of 4-5 students to study the HR practices of an organization. You may look at stellar companies which are listed as “Best places to work (Canada)” (https://www.glassdoor.ca/Award/Best-Places-to-Work-Canada-LST_KQ0,26.htm?utm_source=newsletter&utm_medium=email&utm_content=bptw_19_ca&utm_campaign=bptw_eng), or local companies which you or your friends have worked at. Either way, students should gather as much information as they can about the company’s overall business strategy and specific HR practices.

At the end of the semester, you will make a presentation and write a report of the HR practices of your chosen company. In both the presentation and the report, you should include the following three major components. I include the suggested portions of length of each part in the brackets, but these are not hard requirements. You can adapt the length of each part as you deem appropriate.

(1) General introduction and company strategy (approximately 15% of the total length): Introduce the company. Describe its general information such as size and its main business. Also summarize the company’s business strategy using Porter's generic strategies or Miles and Snow’s typology of business strategies.

(2) Analyses of specific HR practices (approximately 55% of the total length): Describe and critically evaluate two aspects of HR practices (e.g., one from legal issues and diversity, recruitment, selection, training, and staffing; one from performance management, compensation and benefits, safety, turnover, and engagement) that affect the company’s performance substantially and interest your group most. You can describe HR practices that had worked well, and/or HR practices that had not worked well.

(3) Recommendations (approximately 30% of the total length): For each of the HR practices that you have analyzed, provide suggestions for improvement. Discuss how your suggestions will help the organization better realize its strategy, whether the benefits will outweigh the costs, and whether your suggestions are feasible.

Project presentation (8%): Each project presentation will have 8 minutes for presentation and 2 minutes for questions and answers. Each group can decide their own format and dress code. All team members should be involved in the presentation, though how long each person speaks can be flexibly decided by each group. We will invite all students in the class to do a peer-review of your presentation. The peer-review will serve a developmental purpose, and will not affect your final grade.

Project report (8%): The project report should be no longer than 12 pages (including references and appendix), using 12-point font size, double-spaced on letter-size paper. Please be concise and clear. The references should be in APA Style (6th Edition). At the end of the report, please provide a brief summary of the contribution of each member in this report. This summary will not affect your individual grade, but will serve as a way to acknowledge your contribution to this project. The report will be due 2 hours before your final presentation. Each team should elect one member to submit the report on UM Learn. Reports turned in late will lose 0.2 point per day.

Peer-evaluated contribution (4%, Pass/Fail): You will receive a link to a confidential evaluation of your group members’ contribution after submitting the group report. This peer-evaluated contribution is worth 4%. The peer-evaluated contribution questions are attached at the end of this course outline. You

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will rate both yourself and your group members on a 1-5 point scale (higher score indicates better performance). Your ratings should be honest and fair.

*Note: In cases when the majority of group members contact me about a member (or members) not participating equally, I reserve the right to lower the grade of this/these individual(s).

MISSED EXAM AND LATE SUBMISSION POLICY

If you have to miss any in-class quiz for medical reasons, you should inform me in person or via email at [email protected] before the class and subsequently provide a doctor’s note. Unless you have a valid reason for why you could not, informing me after the class is usually not sufficient. In some cases, I may call the doctor’s office to verify the validity of the doctor’s note. If your absence is for an official university-related reason (e.g., inter-university competition or Bisons sporting event), the professor (or coach of sports team) organizing the visit will have to inform me before the class. Make-up quizzes will not be provided for any other reason.

The deferred exam date will be May 22th (Friday), 2020, at 5 pm Room Drake Centre 136. Please refer to University of Manitoba’s Final Examinations and Final Grades Policy or the Undergraduate Program Office for rules and regulations concerning deferred exams.

***Please consult the Academic Integrity Sheet attached to this outline to ensure that you do not commit any form of academic dishonesty. For individual assignments and quizzes, you should work on them individually. Please talk to me if you need help with the individual assignments. For the group project, all group members should exercise special care to ensure that the group project does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly accountable unless the violation can be attributed to specific individuals. In the Asper School of Business, all suspected cases of academic dishonesty in undergraduate courses are reported to the Dean's office in order to ensure consistency of treatment. See the end of the course outline for a table of typical penalties for academic dishonesty in the Asper School.

RE-GRADING REQUESTS Requests for re-grading must be made in writing. Your written request should be made on a separate typed sheet. You must clearly identify the question you wish remarked and provide detailed justification. Please note the instructor reserves the right to remark the entire test or assignment so your mark may go up or down.

CLASS PARTICIPATION The content and structure of this course involves discussion, debate, and conversation. As a result of this, it is critically important that everyone participates in the classroom. My expectation is that students attend every class.

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The classroom will be a place where everyone should be treated with dignity and respect, especially during class discussions. Don't make belittling remarks, but rather be liberal with constructive comments. Also, during class discussions do your part to encourage everyone to participate, especially classmates who have not had been as active in discussion as others. While it is normal for some students to participate more than others, those high-participators should be sensitive to creating space for others as appropriate.

ELECTRONIC DEVICE POLICY Electronic devices may be used judiciously. If a student is using a laptop or tablet for note taking, they should sit in the back rows as the illumination from screens is distracting to people sitting behind them. Practice self-control - don’t browse the Internet or check your e-mail/social media messages in class.

Cell phones are to be off or in silent mode before class begins. If a student requires that their phone is to be kept on for a legitimate emergency, please notify the Instructor before class.

If you wish to audio/video record any lectures, please obtain my permission before doing so.

OUT-OF-CLASS COMMUNICATION PowerPoint files, assignment/project guidelines, other class-related files, and grades will be posted on UM Learn. Moreover, any announcements outside of class will be sent by e-mail from UM Learn. It is your responsibility to check your UofM e-mail account frequently so that you don’t miss these emails. The best way to get in touch with me is by email. I will be happy to answer questions over email within 48 hours. If I receive a question that is difficulty to answer electronically or will require a lengthy response, I will ask you to meet with me to discuss instead. However, I will not respond to any emails less than 24 hours before a scheduled quiz, exam, or assignment due date. In other words, if a student has questions about a quiz, exam, assignment, please contact me more than one day before the scheduled due date/quiz date. REFERENCING STYLE FOR WRITTEN WORK In the group report for this course, you are expected to use the APA style of referencing, for both the in-text citations and the Bibliography. To learn about the APA style, please consult a librarian in the Management Library or look up https://libguides.lib.umanitoba.ca/citationmanagers/referencemanagers. UNCLAIMED ASSIGNMENTS Pursuant to the FIPPA Review Committee’s approved recommendations as of August 15, 2007, all unclaimed student assignments will become the property of the faculty and will be subject to destruction six months after the completion of any given academic term.

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SPECIAL LEARNING NEEDS Students with special learning needs (i.e., those who have legitimate reasons to require extra time, special aids or other supports) should advise me of this fact within the first two weeks of the course or immediately upon their registration with Student Accessibility Services (SAS). I am happy to make arrangements to support your success, but you need to tell me in advance. Please include appropriate documentation from SAS. CLASS SCHEDULE

Class Date Topic AssignedReadings/Activities

1 7-Jan Introduction to HRM History of HRM

• Ch 1

2 14-Jan Strategic Excellence through HRM • Ch 1

3 21-Jan Quiz 1 History of HRM and Strategic HRM

Legal Issues Diversity & Technology • Ch 2&3

4 28-Jan Job Analysis and Design • Ch 4

5 4-Feb Quiz 2 Legal Issues Diversity & Technology

HR Planning, Recruitment • Ch 5&6

6 11-Feb Quiz 3 Job Analysis and Design

Selection • Ch 7

7 18-Feb Quiz 4 Recruitment & Selection

Training & Career Development • Ch 8&9

8 25-Feb Winter Term Break

9 3-Mar Quiz 5 Training & Career Development

Performance Management • Ch 10

10 10-Mar Quiz 6 Performance Management

Strategic Pay Plans • Ch 11

11 17-Mar Benefit & Sevrvices • Ch 12&13

12 24-Mar Qizz 7 Total Rewards

Occupational Health and Turnover Management

• Ch 14&15

13 31-Mar Global HRM • Ch 17

Qizz 8 Effective Employee & Global HRM

14 7-Apr Presentation

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INTENDED LEARNING OUTCOMES

AACSB Assurance of Learning Goals and Objectives The Asper School of Business is proudly accredited by AACSB. Accreditation requires a process of continuous improvement of the School and our students. Part of “student improvement” is ensuring that students graduate with the knowledge and skills they need to succeed in their careers. To do so, the Asper School has set the learning goals and objectives listed below for the Undergraduate Program. The checked goal(s) and objective(s) will be addressed in this course and done so by means of the items listed next to the checkmark.

Goals and Objectives in the Undergraduate Program

Goals and Objectives

Addressed in this Course

Course Item(s) Relevant to these

Goals and Objectives

1 Quantitative Reasoning

A. Determine which quantitative analysis technique is appropriate for solving a specific problem.

Job analysis and design, selection, performance management, total rewards

B. Use the appropriate quantitative method in a technically correct way to solve a business problem.

Job analysis and design, selection, performance management, total rewards

C. Analyze quantitative output and arrive at a conclusion.

Job analysis and design, selection, performance management, total rewards

2 Written Communication

A. Use correct English grammar and mechanics in their written work.

Group Report

B. Communicate in a coherent and logical manner

Group presentation, group report

C. Present ideas in a clear and organized fashion.

Group presentation, group report

3 Ethical Thinking

A. Identify ethical issues in a problem or case situation Entire course

B. Identify the stakeholders in the situation.

Strategic role of

HRM, recruitment

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and selection, total

rewards, health,

safety, turnover, and

engagement, global

HRM

C. Analyze the consequences of alternatives from an ethical standpoint.

Entire course

D. Discuss the ethical implications of the decision. Entire course

4 Core Business Knowledge Entire course

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ACADEMIC INTEGRITY POLICY It is critical to the reputation of the Asper School of Business and of our degrees that everyone associated with our faculty behave with the highest academic integrity. As the faculty that helps create business and government leaders, we have a special obligation to ensure that our ethical standards are beyond reproach. Any dishonesty in our academic transactions violates this trust. The University of Manitoba General Calendar addresses the issue of academic dishonesty under the heading “Plagiarism and Cheating.” Specifically, acts of academic dishonesty include, but are not limited to:

using the exact words of a published or unpublished author without quotation marks and without referencing the source of these words

duplicating a table, graph or diagram, in whole or in part, without referencing the source paraphrasing the conceptual framework, research design, interpretation, or any other ideas of

another person, whether written or verbal (e.g., personal communications, ideas from a verbal presentation) without referencing the source

copying the answers of another student in any test, examination, or take-home assignment providing answers to another student in any test, examination, or take-home assignment taking any unauthorized materials into an examination or term test (crib notes) impersonating another student or allowing another person to impersonate oneself for the purpose

of submitting academic work or writing any test or examination stealing or mutilating library materials accessing test prior to the time and date of the sitting changing name or answer(s) on a test after that test has been graded and returned submitting the same paper or portions thereof for more than one assignment, without discussions

with the instructors involved Group Projects and Group Work

Many courses in the Asper School of Business require group projects. Students should be aware that group projects are subject to the same rules regarding academic integrity. All group members should exercise special care to ensure that the group project does not violate the policy on Academic Integrity. Should a violation occur, group members are jointly accountable unless the violation can be attributed to specific individuals.

Some courses, while not requiring group projects, encourage students to work together in groups before submitting individual assignments. If it’s unclear whether it is allowed, students are encouraged to seek clarification from the instructor to avoid violating the academic integrity policy. In the Asper School of Business, all suspected cases of academic dishonesty in undergraduate courses are reported to the Dean's office and follow the approved disciplinary process. See following table for typical penalties for academic dishonesty in the Asper School.

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Typical Penalties for Academic Dishonesty in the Asper School

If the student is from another Faculty and the academic dishonesty is committed in an Asper course, the student’s Faculty could match or add penalties beyond the Asper School’s.

F-DISC on transcript indicates the F is for disciplinary reasons.

ACADEMIC DISHONESTY PENALTY

Cheating on exam (copying from or providing answers to another student)

F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Sharing exam questions electronically during exam

F-DISC in course Suspension from taking Asper courses for 2 years Notation of academic dishonesty in transcript

Possession of unauthorized material during exam (e.g., cheat notes)

F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Altering answer on returned exam and asking for re-grading

F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Plagiarism on assignment F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Submitting paper bought online F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Inappropriate Collaboration (collaborating with individuals not explicitly authorized by instructor)

F-DISC in course Suspension from taking Asper courses for 1 year Notation of academic dishonesty in transcript

Group member had knowledge of inappropriate collaboration or plagiarism and played along

F-DISC in course Notation of academic dishonesty in transcript

Signing Attendance Sheet for classmate F-DISC in course Notation of academic dishonesty in transcript

Impersonation on exam Expelled from the University of Manitoba and reported to Winnipeg Police

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STUDENT SERVICES AND SUPPORTS The University of Manitoba provides many different services that can enhance learning and provide support for a variety of academic and personal concerns. You are encouraged to visit the below websites to learn more about these services and supports. If you have any questions, please do not hesitate to contact your instructor or the Undergraduate Program Office.

For Information on… …follow this link

Admission, Registration, Tuition Fees, Important Dates, Final Exams, Graduation, and Transcripts

Registrar’s Office

Academic policies & procedures, regulations, Faculty-specific information, degree and major requirements

Academic Calendar

Help with research needs such as books, journals, sources of data, how to cite, and writing

Library Resources

Tutors, workshops, and resources to help you improve your learning, writing, time management, and test-taking skills

Writing and Learning Support

Support and advocacy for students with disabilities to help them in their academic work and progress

Student Accessibility Services

Copyright-related questions and resources to help you avoid plagiarism or intellectual property violations

Copyright Office

Student discipline bylaws, policies and procedures on academic integrity and misconduct, appeal procedures

Academic Integrity

Policies & procedures with respect to student discipline or misconduct, including academic integrity violations

Student Discipline

Students’ rights & responsibilities, policies & procedures, and support services for academic or discipline concerns

Student Advocacy

Your rights and responsibilities as a student, in both academic and non-academic contexts

Your rights and responsibilities

Full range of medical services for any physical or mental health issues

University Health Service

Information on health topics, including physical/mental health, alcohol/substance use harms, and sexual assault

Health and Wellness

Any aspect of mental health, including anxiety, stress, depression, help with relationships or other life concerns, crisis services, and counselling.

Student Counselling Centre

Support services available for help regarding any aspect of student and campus life, especially safety issues

Student Support Case Management

Resources available on campus, for environmental, mental, physical, socio-cultural, and spiritual well-being

Live Well @ UofM

Help with any concerns of harassment, discrimination, or sexual assault

Respectful Work and Learning Environment

Concerns involving violence or threats, protocols for reporting, and how the university addresses them

Violent or Threatening Behaviour