hrm final july & jan 2007
TRANSCRIPT
8/6/2019 HRM Final July & Jan 2007
http://slidepdf.com/reader/full/hrm-final-july-jan-2007 1/14
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SNB3023 GAB3053
SECTION
[25Marks]
Answer LLquestions.
A year go, ommy eewaspfomoteds hehumanesource anagertTech-
l\,4icrodn.Bhd. n Kuala umpur. ommy asa mechanicalngineerndhad
nevef eceiveclormalrainlngn humanesource anagementHRM) Before
hetookoverthe osi t ion,heformer Rmanager,ubaidah'pent3 months
orientatingim o theduties f theposition. e eltvery onfidentbouthe ob
when e inallyook t over romZubaidah
With ncreasedressureo cutcostand o be competitiven a global conomy'
the managing irector,\,4r. alman, ants he HR departmento addvalue
Tommysprepafingo meetwithMr'Salman,o discuss atterselatedoHRM'
Explain o lvlf. Salmanhow HRM contributeso an organization's
performance.
[3 marks]
2.
3.
l\,4anyoung, ell-educatedT professionalsave eft he
Salmans veryunhappywithhis ecentrend Suggest
THREE 3) HRI\.4racticeshat are crucial o attract
professionalshoarecurrenilyn hemarket emand'
company.vr.
to Mr. Salman
and retain T
[9 marks]
DescribeWo (2)skills eededorTommyo succeedn hisnewposition
asa HRmanagern hecompany.
[4mafks]
8/6/2019 HRM Final July & Jan 2007
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3. a. 'Staffmorales owand hey eemo
thanbefore. amveryconcerned...
I want o know heir atisfactionevell\y'r.amasaki,hemanagingirector
in l\y'elaka.
SNB3023 GAB3053
be essmotivatedo perform
Somethingeedsobedonel
and wantresultsastl" aidof a manufacturingompany
b.
Explain hatobwithdrawals.
[2 marks]
ii. Discussany TWO (2) conditionshat may cause ob
dissatisfactionnorganizations.
[4marks]
iii. SuggestWO 2)exampleshatmay ndicatehata person
maybeexperiencingobwithdrawal.
[4marks]
iv. Suggesto l\4r. amasaki HREE 3) ways or etfectively
nreasuringmployeeatisfactionnhisorganization.
[6marks]
Explainhe "hot-stoveule" and he 'progresslyeiscipline"
sYstem.
[6marks]
In youropinion, hichapproachs moreeffective?ustify
Your iew.
13marksl
8/6/2019 HRM Final July & Jan 2007
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SNB3023 GAB 053
a. Kaysem ompany td.would ike o do obs estructuringn order
to improveorganizationalfficiencyand employeesatisfaction.
Advisehecompany'sEOon howhiscompanyanachievehis
from heergonomicerspective.
[4marks]
b. Assume ouare assignedo forecast uman esource eeds or a
company.DiscussheTHREE3)etementsf the HR orecasting
modelhat ou hould onsidernmakinghedecision.
[9marks]
TheHRmanagernAnwar ssociateseels hathe urgentlyeeds
to do somethingo reduce igh urnoverate of his company.
Accordingo the results f a recent urvey, mployeesave ow ob
satisfactionue o poorob design rom hebehavioralerspective.
i. Suggest o the HR managerany THREE (3) job
characteristics,s suggestedy HackmanndOldham,hat
a obshould ave o maket morenterestingndmotivating.
[6 marks]
ii. Choose job and provideONE(1) practical xampleor
each f the obcharacteristicsentionednQ2c(i).
16marksl