Group D – Human Resource Management

Amit YadavAshutosh Tyagi

Pratik GauriRoshan Tated

Shadab Khan 46AVinay Biradar

Training and Development

Training and Development in FMCG

Best Practices

https://www.trainingindustry.com/content-development/articles/training-best-practices-and-organizational-success.aspx

Training programs should be strategy-driven

Set criteria to define success

Training programs should be supported by key strategies, systems, structures, policies and practices

Training should be driven through many channels

Learning by doing and establishing shared accountability

Developing Customer-Centric Employees to Enrich Your Customers' Experience

Recommendations

Gamification of training courses for real life problems

Management trainees often face the challenge of interacting with the distributors, retailers and their job revolves around maintaining and sustaining a strong relationship with these key stakeholders. Often, the first few meeting decide the fate of this professional relationship and over the years, MTs have faced a difficulty in this aspect. Apart from interactions, a gamification tool can be developed where MTs interact virtually with these stakeholders facing critical problems. This, not only gives them the real life exposure, but also reduces the real time pressure while dealing with them.

Certification courses on industry training

Often, the primary reason behind effective training and development programs failing to achieve the desired result is because of the fact that the employees do not see any quantifiable value addition to their skill set. An industry wide certification program can help resolve this issue and keep the employees motivated to actively engage in these training programs. Such certifications will not only help the employees in the current company but also help them in leveraging this acquired knowledge for future endeavors as well.

Thank You.