HR’S PLACE IN THE

QUANTIFIED

ORGANIZATION: How Six Industry Observers See the Road Ahead

The quantified organization is here, it’s DEFINABLE, and its business benefits are UNDENIABLE.

Where and how does the datafication of HR fit in?

Six HR thought leaders have shed a bright light on this timely topic by offering their views on:

What the “datafication of HR” means to them, and more important, what it

should mean to HR leaders today

How the role of HR technology has changed to meet the demands of the

quantified organization

What area of HR technology is most likely to have the most immediate

and measurable impact on, or in, the quantified organization

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What the “datafication of HR” means to them, and more important,

WHAT IT SHOULD MEAN TO HR LEADERS TODAY

“What the datafication of HR represents is the potential to DRIVE BETTER-SUPPORTED DECISIONS AND

RESULTS, WITH IMPACTS ACROSS THE ENTIRE ENTERPRISE.”

— Lance Haun, practice leader for thought leadership and industry positioning at The Starr Conspiracy

ON THE OTHER HAND…

“HR is historically prone to searching outside the organization for data before it examines what’s

happening inside. In other words, HR is quick to put huge amounts of time into comparing its organization

against norms for its industry or its competitors.

BUT DOES THAT DATA REALLY APPLY TO YOUR ORGANIZATION?”

— Stacey Harris, vice president of research and analytics for Sierra-Cedar, in charge of the company’s Annual HR Systems Survey and Research function

HOW THE ROLE OF HR TECHNOLOGY HAS CHANGED

to meet the demands of the quantified organization

“The most immediate, next important evolution for HR technology will be software that gathers and collects data

THAT CAN HELP BOOST EMPLOYEE RETENTION. AND IT’S COMING NONE TOO SOON.”

— Robin Schooling, veteran HR executive, active HR blogger at her own site, Women of HR, and SHRM’s We Know Next

ON THE OTHER HAND…

“Sometimes, the way we use data [in HR] is like the old saying about the way a drunk uses a lamppost:

FOR SUPPORT, NOT ILLUMINATION.”

— Paul Hebert, vice president of solution design for Symbolist, which creates “human” programs connecting employees to the sponsor organization at an emotional level

What area of HR technology is most likely to have the MOST IMMEDIATE AND

MEASURABLE IMPACT ON, or in, the quantified organization

“HR will be quantifying how people spend their time in a much more specific and detailed way than ever

before. Personal time will be tracked, too.

THE GOAL OF IT ALL: DETERMINE HOW TO BECOME MORE EFFICIENT

AND EFFECTIVE.”— Steve Boese, co-chair of Human Resource Executive® magazine’s HR Technology®

Conference & Exposition, technology editor for LRP Publications, and host of the“HR Happy Hour” radio program and podcast

ON THE OTHER HAND…

“THE FIRST IMPORTANT THING FOR HR TO HAVE WHEN IT COMES TO USING BIG DATA IS A GOAL.

Yet having a goal for big data — having a project, a hypothesis, a strategic business pain you want to understand

more clearly — is probably the most overlooked element when an organization of any size sets out to develop its

people data through new technology.”— Richard Teed, president, LBi Software

Those are just a handful of the nuggets uncovered in the LBi Software Lightpaper™ “The Power of HR Technology in the Quantified Organization:

Perspectives and Trends From Today’s HR Thought Leaders.”

About LBi SoftwareLBi Software provides precisely engineered, customer-focused human resources technology solutions developed from more than

30 years of experience in HR technology and HR processes. Our flagship solution, LBi HR HelpDesk, is an innovative case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly, with a unique tiered pricing structure that appeals to organizations of any size. Our organic belief in — and solid reputation for applying — a true client-vendor partnership

on every project ensures a highly configurable solution for businesses with as few as 50 employees or more than 50,000, always designed to put the power in the hands of the employee. In addition, every LBi project is supported by our rich experience and

expertise in Mobile Development, Business Intelligence, Data Warehousing, Reporting, and Analytics.

LBi Software is headquartered in Woodbury, N.Y., and is online at http://www.lbisoftware.com.

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