1. HRs Turning Point: Are You Staying in Place or Moving Forward?Bill Boorman Robin Schooling, SPHR #HRFL13

2. Who We Are 3. Were not high-tech; we hire service employees I just need to write a dress code policyMy most important role is mitigating riskI have to make sure the bathrooms are clean Is this about social media? I cant use SM at work. Listen Ive got turnover of 38%; I just need bodies to keep the place open. 4. Critical time for HR 5. Where are we now? Demographics (from 1997 to 2012) Males decrease: 70% to 38% Females increase: 30% to 62% Since 2007 HR generalist roles decrease: 49% to 40% Specialist roles increase Recruiting - increased attention to talent/human capital RBL Group The State of the HR Profession (2012) 6. Challenges facing HR over the next 10 years 7. Top 3 Challenges for HR Executives: Retaining and Rewarding the best employees (59%) Developing the next generation of corporate leaders (52%) Creating a Corporate Culture that attracts the best employees (36%)SHRM Research November 2012 8. What HR Competencies will be most critical? Top 4 as defined by 33%+ of HR professionals: Business acumen (42%) Organizational leadership and navigation (40%) Relationship management (37%) Communication (35%)SHRM Research November 2012 9. What bodies of knowledge do HR professionals rate as being most important: Strategic business management Talent management Change management Workforce planning and employmentSHRM Research November 2012 10. The new jobs economy 28m people in US work PT FT jobs have decreased by 240,000 1/5 of all jobs gained since recession = temp jobs Staffing agencies employed 2 percent of all non-farm workers (Q1 2013)People working via temp agencies increased 6.7% (Q1 2013) BLS and ASA 11. The Impact of Technology Global/Local The Way We Work Now Culture 12. The Impact of Technology 13. Technology SilkRoad survey 43% completely open 24% monitor access 16% blocked AND........ 75% EEs check SM sites via mobile more than onceper day 14. Technology Meet people where they are... ...or where you need them to be. 15. Technology 16. Technology 17. Global/Local 18. Global/Local 19. Global/Local 20. Global/Local 21. Global/Local Were all connected. Disconnect when you choose to disconnect. 22. Global/Local 23. The Way We Work Now 24. The Way We Work Now HR says if we start making exceptions its a slippery slope... 25. The Way We Work Now... 26. The Way We Work Now 27. The Way We Work Now 28. Culture 29. Culture We support a culture of communication, collaboration and innovation. People are our most important asset! 30. Culture Who determines your culture? 31. Culture 32. CultureHR must be agile 33. So we... Organization Build organizational capabilities Lead change Integrate HR practices into business effectivenessIndividual Build credibility Build relationships 34. Or should we.. Stop calling it HR? Build our own models? Enable our people?HACK HR??? 35. Stop Reading books and learning in the old ways Thinking recognition is a programStart Trusting, talking & listening Providing relevant recognition and rewards 36. Playing it Safe is Dangerous 37. @BillBoorman @RobinSchooling